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Job summary

Main area
Medicine
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Part time
  • Flexible working
36 hours per week (Monday -Sunday 12 hours shifts rotational days and nights.)
Job ref
302-26-8239252L-EMC
Employer
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Royal Albert Edward Infirmary
Town
Wigan
Salary
£25,760 - £27,476 per annum, pro rata
Salary period
Yearly
Closing
08/10/2026 23:59

Employer heading

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust logo

Senior Healthcare Support Worker - MAU

NHS AfC: Band 3

People at the Heart. One Team. Your Career at WWL.

Job overview

We are looking to recruit a Senior Healthcare Support Worker for the Medical Assessment Unit. 

The successful candidate will be efficient, reliable and be able to work using their own initiative whilst being part of a team. 

You will be a motivated and confident healthcare support worker  dedicated to assisting in the delivery and the development of an excellent service. 

Senior Healthcare Support workers are responsible for providing a range of personal care for patents and performing a range of clinical duties under the guidance of a registered healthcare professional 

PLEASE NOTE - Candidates  are required to have NVQ Level 2 Certificate in Health and Social care  or the Care Certificate to be eligible to apply for this role. Original certificates for qualification are required to be presented at interview stage. 

This vacancy may close before the advertised closing date if a sufficient number of suitable applications are received.

Please note that this role is not eligible for visa sponsorship, as it does not meet the minimum salary threshold required for sponsorship, unless you are currently employed as a Band 3 within the NHS and are on the top pay point (£27,476).
 
Alongside this role we potentially have the following vacancies coming up in this department: 
 
1 x 36 hour per week post
1x 24 hour per week post
1 x 20 hour per week post
 
Applicants applying for this vacancy will also be considered for the above positions. Other part time hours may also be considered.
 

Main duties of the job

You will be responsible for providing a range of personal care for patients and a range of clinical duties under the guidance of a registered healthcare professional.

Senior Healthcare Support Workers work independently performing a number of clinical duties/tasks following training and meeting competency within role as per policy and procedure. 

Senior Healthcare Support Workers will be responsible for providing a range of personal care for patents and a range of clinical duties under the guidance of a registered healthcare professional.

 

Working for our organisation

Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high‑quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do — we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.

We have a strong, recognised track record in staff engagement and in living our values:

  • People at the Heart
  • Listen and Involve
  • Kind and Respectful
  • ONE Team

We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high‑quality care, and our belief in working together as One Team.

At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.

Detailed job description and main responsibilities

Duties of a Healthcare Support Worker

We know that no two days are the same and it’s hard to fit everything on one page, however, the following are an example of the duties our Healthcare Support Workers do every day in their role.

  • Assist patients with the provision of washing, dressing, personal care, beverages and/or meals.
  •  Assist qualified nursing and medical staff where requested
  • Communicate with all members of the team to maintain a good service provision.
  •  Ensure that all patients are able to meet their hygiene needs, providing a level of assistance appropriate to the individual.
  • Prepare and support the patient appropriately during any activity that is to be undertaken.
  • Alert the registered nurse where you notice any changes in the patient’s health and well-being or any possible risks.
  • Undertake observations/tasks such as patient temperature, weighing, fluid checks as directed
  • Ensure effective use of material resources/supplies within the ward/unit in consultation with senior staff.
  • Assist with the general cleaning and re-stocking of resources where appropriate as well as cleaning and preparing patients beds.
  • Contribute to own personal development and take an active part in learning opportunities.

Person specification

Qualifications

Essential criteria
  • Effective level of numeracy and literacy skills
  • • NVQ Level 2 in Health and Social Care qualification / Skills for Care, Skills for Health, and NHS England accredited Care Certificate

Experience

Essential criteria
  • Proven ability to remain calm under pressure
  • Proven ability to demonstrate compassion/empathy/help others
  • Demonstrable ability to follow instructions

Skills

Essential criteria
  • Effective communication skills – written and verbal
  • Effective Team Player
  • Effective customer service skills
  • Ability to deal with people from all backgrounds

Knowledge

Essential criteria
  • Effective understanding of confidentiality

Additional

Essential criteria
  • Flexible and able to work on any ward and site within the Trust.
  • Proven ability to be flexible in your approach
  • Speak English to an appropriate standard relevant to their role, i.e., with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation

Employer certification / accreditation badges

National Interim Quality MarkVeteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Bradley Price
Job title
Ward Leader
Email address
[email protected]
Telephone number
0300 707 2537

If you have problems applying, contact

Address
Buckingham Row
Brick Kiln Lane
Wigan
WN1 1XX
Telephone
07786529678