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Job summary

Main area
Endoscopy
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
357-LO-1684-25-QIA2270-A
Employer
United Lincolnshire Teaching Hospitals NHS Trust
Employer type
NHS
Site
Louth Hospital
Town
Louth
Salary
£25,760 - £27,476 per annum, pro rata for part time
Salary period
Yearly
Closing
30/04/2026 23:59

Employer heading

United Lincolnshire Teaching Hospitals NHS Trust logo

Clinical Healthcare Support Worker - Band 3

NHS AfC: Band 3

We recognise that outstanding care can only be delivered through our people.  We want to attract people who can help us deliver our vision. We want in return to help people achieve what they wish in their careers in the NHS at ULTH.

We are always keen to welcome highly skilled, committed and compassionate individuals to our hospitals – people who put patients at the heart of everything they do and are ready to help us achieve our vision.

Our Group values guide everything we do. They are:

·       Compassionate - We care about people - Compassionate is the act of showing empathy, kindness, and respect to others, recognising their individual needs and circumstances. It involves listening, understanding, and supporting others in a way that makes them feel valued, safe, and cared for.

·       Collaborative - We work together as a team - Collaborative is working inclusively and respectfully with others to achieve shared goals. It involves open communication, valuing diverse perspectives, and building trust to create a supportive and effective team environment.

·       Innovative - We strive to improve - Innovative is the process of exploring new ideas, approaches, and technologies to improve care, services, and working practices. It involves creativity, curiosity, and a willingness to take risks in a safe and supportive environment.

If you believe in them too, then you are ready to join the ULTH team.

We’ve taken great pride in building working environments where staff always feel valued, cared for and part of a team. Without doubt this is a challenging yet very rewarding job that is at the centre of health and care in Lincolnshire - making a positive difference to our patients.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £710 million (22/23) and we employ nearly 8,600 people.

Our Group Board have recently agreed a new vision statement – “Caring and building a healthier future for all” – stating their ambition for our Trust and the wider group to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.

So, what is in it for you?

  • Flexible working: Depending on the needs of your role, we will consider requests for flexible and/or part-time working for whatever reason you should need it. We recognise flexible working will not look the same for everyone, because it depends on the nature of the role and the needs of the individual.

Types of flexibility could include:

  • Part-time - less than 37.5 hours per week.
  • Off-site/remote working - working from home or other sites for part or all the week.
  • Compressed hours – usually full-time hours but over fewer days or shifts.
  • Staggered hours – having different start and finish times.
  • Set shift patterns – to allow for predictability
  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer fully protected against inflation and guaranteed by the government
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change) For Medical Workforce positions (Consultant and Specialty Doctor), the full-time entitlement commences from 32 days per annum. For all other Medical Workforce positions, the full-time entitlement commences from 27 days per annum.
  • Bank working: The chance to work extra hours at enhanced rates and we will pay you weekly too, ideal if your income needs a quick boost.

In addition, there is more.

  • Family & Childcare: Including on-site nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeing: including counselling, mental health first aid, physiotherapy, eye tests.
  • Learning & Development including Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research
  •  Financial support and benefits including Cycle2Work, car lease scheme, home electronics. Free on-site parking and free tea and coffee and the ability to save and borrow through your salary.
  •  Rewards & Recognition including staff awards, long service awards, retirement awards, examples of excellence and staff lottery.

Enjoy a better quality of life in one of the UK’s most welcoming counties. Whether you’re taking the first exciting steps in your career, itching for a new challenge or searching for a better place to raise a family, Lincolnshire welcomes everyone. Discover a range of rewarding health and social care careers in a county that’s friendly, fascinating, affordable and brimming with everything you need to live a happy life.

Job overview

Across the Trust, our Endoscopy departments  perform a variety of standard and advanced Endoscopic procedures for both out-patients and in-patients including; gastroscopy, sigmoidoscopy, colonoscopy, bronchoscopy, percutaneous endoscopic gastroscopy (PEG) insertion, oesophageal stenting and ERCP (endoscopic retrograde cholangio-pancreatography). Other specialist work is also undertaken by individual consultants.

Our  departments are presently offer a 7 day service including bank holidays. Our current hours of opening are  8am until 7pm.

Main duties of the job

  • To decontaminate and process endoscopes and other equipment.
  • To assist in the delivery of safe patient care, under the direct supervision of a Registered Nurse. 
  • To contribute to the efficient running of the endoscopy unit as directed by the Registered Nurse
  • To assist in the induction of new staff as directed by the Registered Nurse.
  • To undertake delegated duties related to patient care that contribute to their treatment plans.
  • To support patients and their families with care and compassion at all stages of their procedure.
  • To promote and uphold the privacy, dignity, rights, health and wellbeing of people accessing our services.
  • To work in accordance with Trust policies and procedures and operate within the boundaries of the role and sphere of assessed competencies.
  • To maintain standards of work and care through regular updates.

Working for our organisation

Louth County Hospital serves the communities of Louth and the local area. The  Endoscopy Department has had recent expansion. An outpatients department as well as an Urgent Treatment Centre, x-ray, MRI, physio and Archer Ward.

 

Lincoln Hospital is a thriving university city and with the opening of the medical school, it provides all major specialties and a 24-hour major accident and emergency service.

 

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment.  From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust.

 

Grantham and District Hospital serves the communities of Grantham and the local area. It provides ambulatory paediatric and accident and emergency services.

 

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

 

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

 

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).

Detailed job description and main responsibilities

What should you do next?

Have a look at the job description and if you like what you see then apply today. Don’t miss this fantastic opportunity to work with a great team in a supportive environment within a great institution. Your NHS needs you!

Person specification

Qualifications

Essential criteria
  • Literacy and numeracy qualifications equivalent to Functional Skills level 1 or above (e.g. GCSE grade E or above)
  • Evidence of the Care Certificate or commitment to achieve on joining Trust
  • Motivated to develop knowledge and skills and to undertake self-development
  • NVQ/QCF Level 3 in Care or equivalent qualification or relevant experience.
Desirable criteria
  • Understanding of the Code of Conduct for Health Care Support Workers and Adult Social Care Workers in England

Previous Experience

Essential criteria
  • Significant experience of the NHS and/or health/child care and an interest in the speciality with knowledge of wider issues relating to health care
  • Clear understanding of professional accountability, delegation and professionalism related to the role of a band 3 worker.
  • Makes a positive contribution as a team player and demonstrates awareness of importance of working as part of a team.
  • Able to deliver a high standard of care for patients and always striving to improve on what you do through change and innovation.
  • Able to communicate effectively with patients/relatives and carers and all members of the multi-disciplinary team.
  • Is sensitive to the impact and implications of decisions and activities undertaken on other professionals

Knowledge, Skills & Aptitudes

Essential criteria
  • Able to work under minimal supervision but fully aware when to escalate concerns to a registered practitioner
  • Flexible, adaptable. organised with good time management skills
  • Ability to cope effectively under pressure and resilient and work within the team to manage complex and challenging situations
  • Good written and verbal communication skills
  • Excellent interpersonal skills with tact, diplomacy, empathy and understanding
  • IT skills in order to access required systems such as electronic patient records
  • Ability to evidence/demonstrate key values and behaviours in line with the Trust framework
Desirable criteria
  • Working knowledge of Health and Safety, Infection Prevention and Manual Handling

Specific Requirments

Essential criteria
  • Able to prioritise and to organise and motivate oneself and others to achieve delegated tasks.
  • Flexible approach to shift patterns and unit needs which may involve working in different areas or cross site working
  • Able to effectively and appropriately escalate concerns to reduce risk and promote patient safety
  • Able to use own initiative within the boundaries of the role and able to motivate oneself and others

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerNHS Rainbow badgeStep into healthBronze Trailblazer by Race Equality MattersHappy to Talk Flexible WorkingOne Workforce Lincolnshire ICS

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Mandy Loveley
Job title
Endoscopy sister
Email address
[email protected]
Telephone number
01522 307715
Additional information

Deputy sister Meg White

01522 307715