Job overview

Take a proactive approach to quality and safety management within Women Services Group.

Lead investigation following serious incidents. Compile and submit reports to the Trust Executive Team and when appropriate to the Clinical Commissioning Group (CCG). Advice and support staff undertaking Root Cause Analysis (RCA) investigations. 

Contribute to the achievement of compliance with Care Quality Commission (CQC) Essential Standards, Maternity NHSLA, CNST Standards (Clinical Negligence Scheme for Trusts) and any other best practice guidance which include NICE and National Confidential Enquiries. Responsible for Horizon Scanning for any updates or new legislation which will impact on the Risk and Quality Framework for the department.

Presentation of cases at the Clinical Governance meeting and where appropriate within the Department so as to ensure lesson are leant following serious incidents.

In line with the aims of the Maternity Risk Management Strategy the post holder will raise the profile of best clinical risk management processes to achieve improvement with client care and reduce adverse incident.

The post is not area specific; all trust employees will work as appropriate to the needs of the service.

Main duties of the job

Lead in the identification of Women Services incidents in accordance with the triggers identified.

Where appropriate deputise for the Head of Quality and Safety for maternity

Ensure that the Director of Midwifery, Clinical Lead, Head of Quality and Safety, Trust Patient Safety and Risk Manager are informed of all Serious Incidents (SI) which require investigation in line with the CQC regulation and Trust policy.

Ensure that incidents are dealt with sensitively and in a timely fashion and where appropriate lessons are learnt and practice changed.

Ensure that risk management is embedded into the maternity culture.

Contribute to the implementation of the maternity risk strategy to enable its implementation to agreed timescales ensuring that the programme is congruent with issues identified in the course of planning for external assessments and reviews.

Implement the trust risk management strategy & policies ensuring that they are Maternity Clinical Negligence Scheme for Trusts (CNST) compliant, woman focused and regularly reviewed and amended in the light of changes, and legislative and regulatory requirements.

Working for our organisation

Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,100 staff serving a diverse population of over 360,000 people.

Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people’s homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.

Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.

If you want to make a real difference, challenge yourself and be part of a Trust that’s shaping local healthcare, Croydon Health Services could be the place for you.

At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.