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Job summary

Main area
Midwifery
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
199-7746852-RB-HM
Employer
Croydon Health Services NHS Trust
Employer type
NHS
Site
Croydon University Hospital
Town
Croydon
Salary
£29,651 - £31,312 pro rata, per annum inc HCAS (Outer)
Salary period
Yearly
Closing
17/02/2026 23:59
Croydon Health Services NHS Trust logo

Maternity Support Worker (Inpatient area)

Band 3

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud.  #choosecroydon

Job overview

The Maternity Support Worker (MSW) is expected to undertake an agreed range of skills to support the midwifery service within the inpatient maternity setting.

Working under the direction and supervision of a registered midwife, the MSW will contribute to the delivery of safe, compassionate, and high‑quality care for women, babies, and their families.

 All tasks must be carried out within the framework of an individualised care plan, and the midwife remains accountable for overall care and delegation.

The MSW will be an effective and proactive member of the multidisciplinary team, providing assistance in a kind, considerate, and professional manner. The role involves supporting women holistically throughout their inpatient stay, promoting comfort, wellbeing, and positive family experiences.

Please note, if sufficient amount of applications are received, this job may close earlier than it's closing date.

Main duties of the job

Assist midwives with essential observations, including maternal vital signs and newborn observations, in line with training and competency.
Support midwives in providing postnatal care, including assistance with mobility, personal hygiene, and monitoring of general wellbeing.
Support the safe transfer of women and babies between wards, theatres, and departments.
Assist with newborn care such as bathing, nappy changes, skin‑to‑skin support, and safe handling of infants.
Promote and support infant feeding (breastfeeding and bottle feeding) under midwife guidance.
Assist with preparing clinical areas, ensuring equipment is stocked, clean, and safely maintained.
Provide compassionate, sensitive support to women and families during what can be a vulnerable time.
Encourage family involvement in newborn care where appropriate.
Support women with settling into the ward, orienting them to facilities, and responding promptly to buzzers and concerns.
Promote a calm, respectful, and supportive environment.
Accurately document care delivered (within scope of practice) in maternity records as directed.
Report any concerns or deviations from normal to the midwife immediately.
Communicate clearly and professionally with women, families, and all members of the multidisciplinary team.

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity. 

Our main hospital site, Croydon University Hospital is one of the busiest in London. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long-term conditions without them having to come to hospital. 

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training. Croydon University Hospital plays an active role in training the clinicians of the future and works in partnership with major London universities 

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust then a career at Croydon Health Services could be just what you’re looking for.

 

Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role***

 

 

Person specification

Education / Qualifications

Essential criteria
  • GCSE A-C in Maths and English or equivalent
  • Care Certificate
Desirable criteria
  • Evidence of recent futher study

Knowledge and Understanding

Essential criteria
  • Can demonstrate that they have worked with women, babies and their fmilies before
Desirable criteria
  • Has experience with breastfeeding support
  • Can perform venepuncture
  • Can perform NBBS
  • Has awareness of working with new mum's and families and what support they may require

Skills and abilities

Essential criteria
  • Knowledge of IT and computing skills e.g. emails and Cerner
  • Good communicator and understands the role of advocacy
Desirable criteria
  • Has used cerner before
  • Can access Emails and understands the importance of professional communication

Experience

Essential criteria
  • Has one year’s experience working in an acute clinical setting
  • Has worked either on a postnatal ward or in the community setting as a support worker
Desirable criteria
  • Worked as a community maternity support worker before
Trust IDCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveImproving working livesDisability confident committedDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Monica Abor
Job title
Matron for education and Workforce
Email address
[email protected]
Telephone number
02084014851

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