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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Monday to Friday)
Job ref
334-NUR-7051343-AP
Employer
South London and Maudsley NHS Foundation Trust
Employer type
NHS
Site
Jeanette Wallace House & Croydon Health & Wellbeing Space
Town
Croydon
Salary
£31,081 - £33,665 per annum inclusive of HCAS
Salary period
Yearly
Closing
26/06/2025 23:59

Employer heading

South London and Maudsley NHS Foundation Trust logo

Crisis Support & Recovery Practitioner

NHS AfC: Band 4

 

South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.

We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.

We launched our five-year strategy, Aiming High; Changing Lives  in 2021 together with Our Care Improvement System as our quality management system methodology  to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.

The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust. 

Our Values

We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.

As a Trust we are happy to talk flexible working.

Job overview

 We ae excited to advertise a new role within the Croydon A&L service which will involve working in conjunction with the Croydon Health & wellbeing space to support Service Users in the community.

The Croydon Assessment & Liaison (A&L) Service is made up of three teams North, South & Central. We provide advice on the best treatment and care options available to people between the ages of 18-65 living in the London Borough of Croydon who have moderate to severe mental illness, such as anxiety, depression or personality disorder. We work closely with the Croydon Health & Wellbeing space, GPs, patients and carers.

The Croydon Health and Wellbeing Space (CHWS) is a drop-in service located in the heart of a busy shopping centre in Croydon (The Whitgift Centre).  The space is open 6 days a week, 9-5pm.  We operate drop-in times, 10-1pm, and the times outside this are for support appointments. The post holder will support with the assessment and delivery of psychological interventions for both individual and groups.  Briefly, this may involve the assessment/triage of new referrals for psychology, followed by either the appropriate sign-posting of clients to alternative talking therapy services, or the offer and delivery of support in the form of group and individual psychological interventions. These psychological interventions will be supervised by a qualified clinical psychologist.  The role will be during week days and operate between 9am and 5pm. 

 

Main duties of the job

The post holder will work across the Croydon Assessment & Liaison Team (3 days a week) and The Croydon Health and wellbeing space (2 days a week), providing group and individual work, including psychoeducation, crisis management, carers support, and psychological and emotional support. The post holder will be responsible for co-facilitating groups at the CHWS and supporting a small caseload of patients in Croydon A&L.

Working for our organisation

Some of our benefits are highlighted here:

·       Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.

·       Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.

·       Career development, There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes

·       NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.

 

Detailed job description and main responsibilities

Please see the attached job description and person specification for details regarding the  job description and main responsibilities. 

Person specification

Qualifications

Essential criteria
  • NVQ Level 3 completed in a mental health setting or equivalent qualification.
Desirable criteria
  • Undergraduate degree (e.g. Bsc Psychology, or equivalent
  • Training in other specific interventions e.g. CBT/ DBT therapy, solution focused therapy

Experience

Essential criteria
  • Experience of working in community mental health or acute inpatient settings
  • Experience of facilitating psychological or emotional support groups
  • Experience of supporting patients during a mental health crisis
  • Experience that supports working with, and addressing issues of, diversity within local communities
Desirable criteria
  • Experience of delivering psychoeducation
  • Experience of supporting carers/relatives

Knowledge

Essential criteria
  • Good theoretical knowledge of the problems experienced by and needs of at least one client group and of methods of assessment and treatment.
  • Ability to present information both written and oral and communicate this effectively
Desirable criteria
  • Knowledge of psychological therapies (i.e. CBT, MBT, DBT, ACT)
  • Knowledge of social care needs and support available
  • Ability to conduct clinical audits

abilities

Essential criteria
  • Ability to work effectively within a multi-disciplinary team, participating in effective team functioning and holding team roles.
  • Ability to identify and follow relevant clinical governance procedures
  • Ability to communicate complex, sensitive or contentious information to people who may have impediments to understanding

Employer certification / accreditation badges

London Healthy workplaceCapital Nurse, LondonNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationImproving working livesMindful employer.  Being positive about mental health.Stonewall Silver 2022Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Armed Forces Covenant Bronze AwardHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Patricia Phillip
Job title
Service Manger
Email address
[email protected]