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Job summary

Main area
Medical/surgical
Grade
Band 6
Contract
Permanent
Hours
Full time - 37.5 hours per week (9.5 hours/week Mondays-Sunday)
Job ref
337-NP-9252MS
Employer
London North West University Healthcare NHS Trust
Employer type
NHS
Site
Northwick Park Hospital
Town
Harrow
Salary
£44,485 - £52,521 PA
Salary period
Yearly
Closing
30/12/2025 23:59

Employer heading

London North West University Healthcare NHS Trust logo

SPA-Single Point Access

Band 6

Careers at #LNWH

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Find out more about our Trust and why you should join us#WeAreLNWH

Find out more about Our HEART values

Find out more about our Trust Staff Benefits

Our vision at London North West University Healthcare NHS Trust is to put “Quality at our HEART”. Find out more about our ambitious strategy

We are clear that our vision can only be achieved by our staff, who are our most valuable asset.

Our vision is driven by our HEART values and behaviours which were developed together with our staff.

  • H onesty
  • E quity
  • A ccountability
  • R espect
  • T eamwork

These values describe how we interact with each other and our patients and must underpin everything we do to achieve our vision.

LNWUH is a flexible working friendly organisation, we want you to be able to work in a way that is best for us and for our patients, and for you. Please speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.  If it works for the service, we will do our best to make it work for you.

Job overview

The post holder will work both independently and alongside other health care professionals in the Single Point of Access (SPA) service based on the Medical SDEC/Ambulatory Emergency Care Unit at Northwick Park Hospital. This is a service which aims to coordinate all urgent internal and external medical referrals via a single number for Northwick Park Hospital . We have expanded the service to incorporate Ealing Hospital working as one team. The service will expand to include surgical, gynecology, frailty, London Ambulance Service (LAS), 111 and Rapid Response calls.

Main duties of the job

The post holder under direct supervision of an Advanced Nurse Practitioner will undertake the following:

 

·         A comprehensive information gathering of referrals in accordance with trust policy and evidence-based practice.

·         Following completion of referral assessment to signpost appropriately.

·         To operate as an independent practitioner, imputing within the service integration programme, ensuring high level of nursing skills and competencies to deliver:

a)    Risk management and harm reduction skills in accordance with best nursing practice.

b)    Other specific nursing interventions.

c)    Awareness of all areas of assessment adult, older adults, specialities within the trust.

·         Ensure the referral inbox and incoming post for referrals are monitored: and the admin staff process on a timely basis

·         Identify patients for the Acute Medical Take list and record the patient's details on CERNER/AMT.

·         Identify patients suitable for SDEC by possessing in-depth knowledge of local pathways and SDEC admission criteria. All patients should be considered suitable for SDEC with the aim of admission avoidances were clinically appropriate.

·         Identify patients who are suitable for other streams such has Rapid Response/lDAR/Frailty etc.

·         Work closely with the Medical Consultant and refer calls onward for those referrers who are seeking specialist advice regarding medical conditions and ongoing management.

 

Working for our organisation

London North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.

Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.

We run major acute services at:

  • Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country’s top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UK
  • St Mark’s Hospital: an internationally renowned specialist centre for bowel disease
  • Ealing Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House Hospice
  • Central Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.  

We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.

Detailed job description and main responsibilities

To view the main responsibility, please see the attached the Job Description and Person Specification.

Person specification

Education/ qualifications

Essential criteria
  • • Registered Nurse NMC.
  • • Mentorship.
Desirable criteria
  • • Additional relevant qualifications such as advanced medical assessment /History taking
  • • Basic leadership and management course.

Knowledge and experience

Essential criteria
  • • Experience within emergency nursing or acute medicine nursing.
  • • Ability to triage patients which are suitable for medical and other specialty areas
  • Knowledge of Telephone triage
Desirable criteria
  • • Ambulatory care experience/Emergency/Acute Medical experience
  • • Management skills.
  • • More than 5 years experience

Skills, abilities and attributes

Essential criteria
  • • Excellent communication and interpersonal skills..
  • • Advanced patient assessment skills.
  • • Able to work effectively within the multidisciplinary team.
  • • Able to work under pressure/Achieve trust targets.
  • • Good IT skills.
Desirable criteria
  • • Knowledge of evidence based practice.
  • • Knowledge of latest developments in AECU/SDEC.

HEART values

Essential criteria
  • Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.
  • Demonstrate commitment to place Quality at our HEART

Employer certification / accreditation badges

Capital Nurse, LondonApprenticeships logoNo smoking policyAge positiveInvestors in People: GoldMindful employer.  Being positive about mental health.Disability confident employerArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jayini Rodrigues
Job title
Matron
Email address
[email protected]
Telephone number
07816581297