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Job summary

Main area
Registered General Nurse
Grade
NHS AfC: Band 5
Contract
Fixed term: 6 months (Funding agreed until 31st March 2023, however likely to extend until March 2024)
Hours
Full time - 37.5 hours per week (N/A)
Job ref
395-AR235-22-b
Employer
NELFT NHS Foundation Trust
Employer type
NHS
Site
Barley Court
Town
Ilford
Salary
£27,055 - £32,934 15% hcas pa
Salary period
Yearly
Closing
06/12/2022 23:59

Employer heading

NELFT NHS Foundation Trust logo

COVID-19 Vacancy Care Co-ordinator - (RGN)

NHS AfC: Band 5

Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.

We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.

Job overview

Are you interested in working as valued member of a new and expanding team?

We are seeking a highly motivated Band 5 Care-Co-ordinator to form a part of our new and exciting Long COVID Rehabilitation Team on a fixed term contract of 3 months (with potential for extension).

The service is aligned to Central Government and NHS England/Improvement (NHSE/I) guidance on treating patients recovering from COVID 19. The long COVID team provide high quality, patient centred, goal orientated rehabilitation within both Outpatient Clinic based at King George Hospital, and community settings. The team promote independence and self-management throughout the continuum of care. To achieve this, we also utilise technologies to better patient experience during the COVID 19 Pandemic, ie. Providing virtual / telephone consultation should patients require.

The Long COVID  team forms part of the Intensive Rehabilitation Service (IRS) which is a large multidisciplinary community team offering an alternative to hospital bed-based rehabilitation, supporting patients to recover at home in a less restrictive environment.

As part of the Long COVID Rehabilitation team, you will be working closely with multidisciplinary clinicians, Long-Term conditions services, the Local Authority, BHRUT and the BHR CCG’s in the care-cordinator role.

Main duties of the job

The main responsibilities of the post: 

To be part of the multidisciplinary team providing a comprehensive service to the Long Covid population by delivering a pathway to patient with complex multiple pathologies who exhibit a range of physical, neurological, psychological, emotional, and social problems.

To undertake a comprehensive assessment with patients suffering with Long Covid identifying and referring on to relevant services in a timely manner.

To work via virtual consultations via Accu Rx, and telephone appointments  as appropriate following the current local guidance.

To create working partnerships with other Allied Health, Nursing and Medical Professionals as well as external and voluntary agencies to promote good health for the local community.

 

Working for our organisation

Do you want to be part of an innovative organisation that is committed to delivering the best care by the best people? We are looking to appoint people who are as passionate about high quality care as we are.

Here at NELFT, embracing a Just and Compassionate Culture is our commitment to our colleagues and to our patients that we will support and promote a culture based on fairness, respect, honesty, and trust, ensuring that we have consistent leadership behaviours and styles across the Trust. Our vision is to create an engaging place to work in partnership, where we value diverse perspectives and work in an environment in which you feel valued, supported, understood, and developed. Our professional relationships are built on a foundation of mutual respect, trust and honesty. We are committed to welcoming and making everyone feel valued here at NELFT.

We embrace continuous learning to improve patient outcomes and we provide outstanding professional development opportunities for our workforce. If you want to grow and progress your career with an organisation that values it’s people, take the first step on an exciting career journey and join us today.

Detailed job description and main responsibilities

Main Duties and Responsibilities

To provide an assessment to the highest possible standard for clients referred to the service by:

  • Review and management of Living With Long COVID Caseload application, including monitoring patient status, inviting and discharging patients as needed, answering messages, signposting as needed.
  • Agree goal orientated therapy with the client, his/her family and other professional’s involved and planning and implementing appropriate intervention.
  • Regularly monitor and review client’s progress in regard to their goals.
  • Participate in health promotion/education and give advice as necessary to service users, their carers or family to manage their functional health, wellbeing and Long Covid condition.
  • Monitor client’s health and medical status; reporting any changes or deterioration to the GP or teams involved accordingly.
  • Make written recommendations as appropriate and issuing advice in line with current national and local guidance .

Communication

  • To communicate effectively with clients, colleagues and visitors by maintaining good standards of verbal communication that is respectful at all times. Adhering to the confidentiality of a client at all times.
  • Liaise and communicate complex information with clients and their carer, the multidisciplinary team and any outside agencies (including Health, Social Care and Voluntary services).
  • Communicate with clients who have sensory or cognitive impairment while delivering empathy, understanding and reassurance. Recognising and responding appropriately to clients who have communication barriers.
  • Participate in team meeting and case discussions as needed.
  • Communicate regularly with colleagues both informally and formally via written and computer records as applicable

Management and Leadership

  • Set standards of good practice and evaluate methods of therapy by following the professional and workplace standards, policies and guidelines relating to professional and organisational practice.
  • Implement evidence-based practice ensuring optimum standards of care.
  • Review the service being provided in consultation with senior members of staff and develop the service where possible.
  • Be proactive in the review and development of polices and protocols as needed.
  • Regularly review own practice to ensure that clients’ needs are met and optimum standards of care and treatment are maintained.

 Professionalism

  • Documenting assessments progress and client reports to ensure that the wider team have access to relevant and accurate data. Ensuring that all assessments and records are updates within 24 hours in line with HCPC or NMC standards. 
  • Keeping waiting list information up to date and prioritising patients as and when required.
  • Maintaining patient records in line with the local policy and guidance taking account the Access to Health Records Act (1991) and relevant national legislation.
  • Using I.T systems as applicable and taking account of the Data Protection Act and other relevant Information Governance policies.
  • Electronically recording and complying with all necessary data recording in SystmOne.
  • Accept responsibility and carry out any delegated tasks.
  • Informing administrative coordinator of any need for equipment or materials to be sent to clients as necessary.

Person specification

Qualifications

Essential criteria
  • Registered General Nurse and has an updated NMC PIN

Experience

Essential criteria
  • Previous experience working within an NHS setting
  • Excellent computer stills to include excel spreadsheets and virtual communication portals.
  • Excellent communication skills both written and verbal including good telephone manner.

Demonstration of Values

Essential criteria
  • Putting people first
  • Prioritising quality
  • Being progressive, innovative and continually improve
  • Being professional and honest
  • Promoting what is possible, independence, opportunity and choice

Employer certification / accreditation badges

Happy to Talk Flexible WorkingEmployers for CarersApprenticeships logoMindful employer.  Being positive about mental health.Age positiveDisability confident employerDefence Employer Recognition Scheme (ERS) - GoldTop Employers for Working Families 2021Employers Network for Equality & Inclusion

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Adam Wickenden
Job title
Clinical Operations
Email address
adam.wickenden@nelft.nhs.uk
Telephone number
07880794401