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Job summary

Main area
Emergency Care
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Shift work including weekends and night shifts)
Job ref
396-7837323-PB-TA
Employer
Kingston and Richmond NHS Foundation Trust
Employer type
NHS
Site
Kingston Hospital
Town
Kingston
Salary
£29,651 - £31,312 per annum incl HCAS (outer) pro rata
Salary period
Yearly
Closing
19/03/2026 23:59

Employer heading

Kingston and Richmond NHS Foundation Trust logo

Senior Healthcare Assistant - Band 3

Band 3

Home, community, hospital

Kingston and Richmond NHS Foundation Trust offers a range of fantastic opportunities to grow your career across both hospital and community settings in south London. Whether you're looking to build new skills or take your experience to the next level, we are uniquely placed to provide the right environment to support your professional development. With colleagues working in people’s homes, in community clinics, and in our two hospitals, we have an outstanding breadth of knowledge and experience to draw from.

Our commitment to exceptional care is reflected in being the first trust of our kind in London to achieve an ‘Outstanding’ rating from the CQC for both overall quality and leadership. We exist to provide the best possible care for our patients and we do that by giving our colleagues what they need to be their best at work. We have won numerous awards from the HSJ and Nursing Times for the way we support our colleagues across all our services.

We are proud to be recognised for our outstanding cancer care, children's services, pioneering surgical teams, and exceptional rehabilitation services. Our maternity services have been rated the "Best in London" by women surveyed by the Care Quality Commission (CQC), with parents travelling to Kingston to take advantage of our considerable experience and expertise.

Our Trust values

These words are important reminders, but it’s our behaviours that tell people who we are. We expect all colleagues to bring our values to life in their work.

  • Compassionate: We provide care with kindness, understanding, and empathy for all.
  • Inclusive: We embrace diversity and respect the unique contributions of every individual.
  • Collaborative: We foster teamwork across all levels, working together and with our partners to deliver the best outcomes.
  • Inspiring: We are committed to continuous improvement and excellence in patient care, staff development, and innovation.

 

Job overview

As a member of the MDT with the Emergency Department the post holder will act on their own initiative to deliver patient care at with the supervision of a registered nurse available. They will demonstrate a level of skill and knowledge which enables them to undertake specific patient orientated tasks whilst working within all areas of the department in accordance with the Trusts procedures, guidelines and policies.

The post holder is required to be competent in delivering minor injury and illness  care to patients within the urgent treatment center and  also be able to undertake a range of procedures and practices which they have been trained and assessed as competent. 

Main duties of the job

Working within all areas of the emergency department. The post holder is expected to be competent in minor injury procedures, such as  wound care and plastering.  Competent in performing venepuncture, cannulation and ECG's and will be responsible in accurately recording  patient’s vital signs being able to interpret NEWS scores and escalate appropriately ensuring identification of an acutely unwell patient.

Working for our organisation

Development and staff wellbeing

Your growth and personal happiness matters to us.  After all, we can't expect the best from you if we don't invest in your development and nurture your wellbeing.  From the moment you join us,  we're committed to fostering your professional and personal development with a supportive, empowering environment.  Whether you're just starting your career or looking to advance further, we provide you with the tools and opportunities you need to succeed.  We actively support colleagues to take part in research, quality improvement and innovation, whatever their role or level in the organisation.

To support your wellbeing, we offer an extensive range of resources, including on-site staff nursery at Kingston Hospital, wellbeing practitioners, regular wellbeing classes, dedicated staff physiotherapist, comprehensive occupational health services, 24/7 employee assistance programme,  and a range of other support and activities. 

We also take every opportunity to thank and recognise the work our teams do, through weekly "shoutouts" and patient feedback, monthly and staff awards.

Our Trust values

These words are important reminders, but it's our behaviours that tell people who we are.  We expect all colleagues to bring values to life in their work.

  • Compassionate
  • Inclusive
  • Collaborative
  • Inspiring

Detailed job description and main responsibilities

Please see the attached supporting document which contains more and person specification information about the role.

Person specification

Education/Qualifications

Essential criteria
  • Educated to GCSE standard or equivalent in Maths & English
  • NVQ Level 3 in Health Care OR equivalent experience
  • Completion of the Care Certificate
Desirable criteria
  • Access to Nursing course or Foundation Degree in Healthcare

Experience

Essential criteria
  • Experience of working in an acute care setting, such as a hospital, emergency department, etc
  • Experience of providing high quality customer care
  • Experience of using computer systems, including inputting and searching from a database

Skills

Essential criteria
  • Good organisational skills and ability to deal with competing priorities without direct supervision
  • Ability to work effectively as part of a team
  • Ability to respond to individuals who may present as hostile or in distress.

Knowledge

Essential criteria
  • Understanding of safeguarding principles and the importance of maintaining patient confidentiality.
Desirable criteria
  • Understanding of mental health issues

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardTrust IDCapital Nurse, LondonCommitted to being an Inclusive EmployerApprenticeships logoNo smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positivehttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesMindful employer.  Being positive about mental health.Our Health HeroesDisability confident employerCare quality commission - OutstandingNational Preceptorship for Nursing Quality MarkLondon HCSW Award - Sustainable RetentionNational Preceptorship Quality MarkDisability Advice Line

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Charlotte Lacey
Job title
ED Matron
Email address
[email protected]
Telephone number
02089342464
Additional information

For informal visits please call the Practice development team on 02089346191 and for any further questions. 

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