Technical Assistant- Emergency Department
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley.
With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
The Trust has 7,000 staff and, in 2020, won a London NHS Parliamentary Award in recognition of a wide range of initiatives to make the organisation a great place to work. The Trust was also a finalist in the 2021 Health Service Journal Awards for this programme, which has succeeded in reducing vacancy rates from a high of 17.5% in 2018 to 8.1% at the time of writing. In addition, the Trust’s staff retention is now in the top five in London, with 89% of staff staying at the organisation, against a median of 81% for peer organisations.
Queen Elizabeth Hospital, Emergency Department is looking for full time Band 3 Emergency Department Technician Assistants to work as part of the team. You will join a well-respected and established multi-disciplinary team.
You will be working in a busy A&E department ; we are looking for enthusiastic and hardworking individuals. This post will offer training and development opportunities covering a wide range of emergency care. They are well supported by a friendly team with opportunities to develop the service in which they work.
You must have or be working towards attaining your NVQ level 3 in Health Care, and have experience of working within a busy emergency department or acute care setting.
Main duties of the job
- As a member of the Emergency department Team, you will assist the qualified staff in delivering a caring and effective, patient focussed service in keeping with the aims, objectives and standards of the Trust
- Assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with particular reference to infection control and safe working environment for patients, visitors and staff
- You will be an experienced Health Care Assistant and be able to use your Phlebotomy skills this is a specialist clinical support workers who take blood samples from patients, be able to insert an intravenous (IV) cannula and be able to explain the procedure to patients reassuring patients if they are nervous or distressed.
Working for our organisation
Lewisham and Greenwich NHS Trust is a community focused provider of local and acute care, providing high quality services to over one million people living across the London boroughs of Lewisham, Greenwich and Bexley. With a turnover of around £700 million, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham and a range of community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
As an organisation, we’ve made significant improvements for patients and staff in the last two and-a-half years. This is reflected in our most recent Care Quality Commission (CQC) inspection (from February 2020), which found improvements across the organisation and gave us an improved rating of “Good” in the Well-Led and Effective domains, in addition to the rating of “Good” that we had already achieved in the Caring domain. Our staff culture change programme has been key to the Trust’s improvement journey, as we’ve stabilised our workforce by reducing vacancy rates and improving staff retention. We’ve also significantly increased the representation of minority ethnic leaders across our clinical and corporate teams
Detailed job description and main responsibilities
- Under guidance from qualified staff, sensitive and appropriate clinical care is delivered to meet individuals’ needs, respecting personal dignity and beliefs
- Information is handled and exchanged with care, accuracy and sensitivity, maintaining patient confidentiality at all times
Effective communication is maintained within care team and between other care teams, patients, relatives and visitors
Qualifications and Training
- Literacy and numeracy to secondary school standard or above
- NVQ Level 3 in Health Care or equivalent experience
- Phlebotomy Skills
- IV Cannulation
- Relevant experience working in a similar environment
- Experience of working in an Emergency Department
- Keyboard/computer skills
- Effective oral/written communication and interpersonal skills
- Be able to carry out ECG recordings.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Amanda Yates
- Job title
- Email address
- Additional information