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Job summary

Main area
Healthcare Assistant
Grade
NLH: NLH 3
Contract
Permanent
Hours
Part time - 27 hours per week (Monday to Sunday rota, covering 22:00 until 07:00)
Job ref
NLH 3 ONS HCA
Employer
North London Hospice
Employer type
Private Sector
Site
North London Hospice
Town
North Finchley
Salary
£28,786 - £30,491 per annum pro rata
Salary period
Yearly
Closing
04/07/2025 23:59

Employer heading

North London Hospice logo

Overnight Service Healthcare Assistant

NLH: NLH 3

Job overview

North London Hospice is a registered charity that has been caring for local people since 1984. We are committed to empowering patients with life limiting illnesses, supporting them to achieve the best quality of life possible. As well as our inpatient unit at Woodside Avenue, we work within the wider community including our Outpatient and Wellbeing services; our support to patients in their own homes; our Community Specialist Palliative Care services; and our Patient and Family Support teams, providing emotional and practical support to patients, their families, and carers.

The Palliative Care Teams provide holistic, skilled, high-quality, patient centred palliative care to patients in the community. Care is delivered in their usual place of residence, at home or in a care home.

Main duties of the job

The post holder will work as part of the North Central London Palliative Advice Team (NCLPAT) which provides telephone support, advice and signposting to other services; and is available for patients, carers and fellow community professionals.

·        To provide appropriate emotional and spiritual care, for named patients with palliative care needs, enabling them to be supported in their preferred place of care / preferred place of death and preventing unwanted / unnecessary admissions to hospital. Work collaboratively with other health care professionals, such as District Nurses, Paramedics and Out of Hours GP’s, offering a holistic approach to individual patient care; and ensuring patients and families feel well supported during the night when they are often at their most vulnerable.

Working for our organisation

Every person at North London Hospice plays a role in supporting people to live their lives as well as they can for as long as they can. From our nursing, medical and clinical staff, patient and family support and health and wellbeing teams, cleaners & caterers to communications, finance, HR, retail and fundraising support - we all work to ensure exceptional care.

As an organisation, we are committed to offering a healthy work/life balance, with accessible mental health support, an extensive range of lifestyle and health benefits and excellent training and development opportunities, and hence, we offer the following range of competitive benefits:

  • Competitive rates of pay
  • Generous annual leave
  • Transfer of NHS pension scheme
  • Pension - Employer contribution pension scheme
  • Access to clinical supervision
  • Fully funded Health Cash Plan
  • Life Assurance cover
  • Flexible/Hybrid Working
  • A range of opportunities for professional learning and development
  • Access to our 24/7 confidential Employee Assistance Programme (EAP)
  • Travel incentives
  • Family friendly and special leave
  • A supportive and collaborative work environment
  • Blue Light Scheme membership and carers’ discounts
  • Social events throughout the year and much more…

Detailed job description and main responsibilities

Please review the attached job description and person specification for more details on the role and type of individual who would suit the post.

We reserve the right to interview candidates who are most suited to this post before the closing date. 

North London Hospice is an equal opportunities employer and a proud member of the Disability Confident Employer Scheme. We value diversity, and we acknowledge that we currently have an underrepresentation from Black, Asian and Minority Ethnic people. North London Hospice job opportunities are open to all, and we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.

Person specification

Education

Essential criteria
  • NVQ in related topic or similar

Experience and Knowledge

Essential criteria
  • Demonstrable experience in a healthcare setting
  • Experience caring for patients at the end of life

Personal Qualities and Abilities

Essential criteria
  • Able to work without direct supervision and use initiative
  • Excellent communication and empathy skills
  • Ability to work independently and as part of a team

Employer certification / accreditation badges

Disability confident committedCare quality commission - Good

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Emma Hayden
Job title
Head of Care Coordination Centre
Email address
[email protected]