Job overview

Reporting to the Head of Nursing or Matron Site Operation leading a shift, post holder will work a rota with internal rotation between day, night, and weekend shifts.

Post holder will ensure that during their shift, the placement of patients into beds is both safe and appropriate and supports patient flow in both emergency and elective streams in addition to making the best use of the Trust’s bed stock to achieve both local and national targets.

Post holder will support both the Heads of Nursing and Matrons Site Operations both in and out of hours, providing senior support to ensure that best possible care is delivered in a safe manner.

 Post Holder will work closely with an array of multi- disciplinary and speciality teams. To succeed in this role, you will need to possess excellent interpersonal and communication skills. You will also need to be able to deal with challenging situations in a fast-paced environment making independent decisions to avoid delays in the patient’s journey, whilst acting in a calm and professional manner.

Oversee, mentor, and develop the Band 5 Capacity Coordinators within the team.

The post holder will be part of the Trust's emergency response teams.

Main duties of the job

Main Duties:

•    Maintain a ‘bed state’ that accurately reflects the position of St George’s Hospital during the span of a shift.

•    Coordinate the flow of both emergency and elective patients through St George’s Hospital ensuring there is sufficient capacity to assist in the achievement of both Trust and National performance targets.

•    Minimise patient moves ensuring all infection control guidelines are followed and ensure patients are allocated to single gender accommodation.

•    Collate and be accountable for the accuracy of, Bed Management data for internal and external reporting.

•    Knowledge of the physiological, pathological, social, and cultural issues which influence the care of patients.

•    Be responsible for liaising with other agencies ensuring our patients are repatriated to their host organisations within the agreed timescale.

•    Monitor the trigger factors associated with, and when necessary implement the Trust’s escalation policy.

•    Provide support and advice to the ward discharge co-ordinators, taking appropriate action to ensure that the Trust meets its obligations under the Delayed Discharge Act (etc.) 2003.

•    Assist with complex discharge planning, proactive in liaising with social services to ensure that our patients are discharged safely with a minimum of delay.

•    Maintain links with community agencies fostering good and productive working relationships.

Working for our organisation

St George's University Hospitals NHS Foundation Trust is one of the country's principal teaching hospitals and our main site is shared with St George's, University of London, which trains medical students and carries out advanced medical research. We have over 9,000 dedicated staff serving a population of 1.3 million across south-west London. 

We deliver a large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation. We also cover significant populations from Surrey and Sussex, totalling around 3.5 million people. As well as acute hospital services, we provide a wide variety of specialist care and a range of community services to patients.