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Job summary

Main area
Endoscopy
Grade
Band 3
Contract
Permanent: Do not apply if you have applied in the last 6months
Hours
Full time - 37.5 hours per week
Job ref
197-R-LC7813
Employer
Lewisham and Greenwich NHS Trust
Employer type
NHS
Site
Queen Elizabeth Hospital
Town
Woolwich
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
25/01/2026 23:59

Employer heading

Lewisham and Greenwich NHS Trust logo

Endoscopy Support Worker

Band 3

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

To achieve this we value Respect, Compassion, and Inclusion; Being accountable over  staying comfortable; Listening  over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

 

The post holder will work as an integral part of the Endoscopy team assisting nurses in ensuring the department runs smoothly by participating in the decontamination, traceability and maintenance of endoscopes and other specialised equipment used in endoscopic procedures. Supporting the nurses to prepare patients for the endoscopy procedure (for example performing observations and insertion of cannula) and to monitor patients and deliver care during procedures. 

Main duties of the job

The post holder will assist in ensuring a safe and positive patient experience and develop good communication channels with all relevant staff and organisations. 

    Maintain accurate maintenance records of reprocessing equipment and other specialised equipment as designated by the Nurse in Charge.

      Assist with quality assurance checks. 

        Participate in testing of rinse water

     To assist qualified staff in monitoring agreed standards of practice within the unit.

      Assist in preparing the patients for their procedure, performing observations and cannulation prior to procedure

       Assisting the qualified nurses to observe and monitor the patient within the Endoscopy room during the procedure.

May be required to communicate with the patient to inform if there are variations from the normal in their observations. 

This may require tact or compassion if the patient may be in some discomfort or under sedation.

 

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

  1. Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
  2. Widening access (anchor institution) and employability
  3. Improving the experience of staff with disability
  4. Improving the EDI literacy and confidence of trust staff through training and development
  5. Making equalities mainstream

Detailed job description and main responsibilities

Working closely with all members of the multidisciplinary team both internal and external to the Trust this includes, but not limited to: 

      To answer the telephone in a courteous and professional manner and relay both verbal and written messages accurately and promptly. 

     To greet all visitors to the department courteously and in a professional manner.

  To establish and maintain good relationships with visitors, relatives and staff, helping them to find their way around department, considering any shared areas within the department.

   Identify endoscopes required each day for use within the Endoscopy unit, remote areas and after hours use and prepare as per local and BSG guidelines

    Assist with the decontamination and reprocessing of endoscopy equipment in accordance with local and national guidelines. 

    Maintain accurate traceability records of all endoscopes and endoscopic accessories and ancillaries. Demonstrate adherence to the Trust’s policy on infection prevention and control and waste disposal when handling endoscopic equipment.

  Assist with the maintenance of the endoscopic equipment including function testing and problem-solving during use.

    Assist with the maintenance of the reprocessing equipment.

 

Person specification

Shortlisting

Essential criteria
  • NVQ 3
  • Computer literate
  • Good evidence of written and verbal communication in English.
  • Must have NHS care certificate
Desirable criteria
  • Joint Advisory Group training requirement achieved.

Experience

Essential criteria
  • Previous experience as working in healthcare assistance.
Desirable criteria
  • Placement or training.

Employer certification / accreditation badges

Trust IDCapital Nurse, LondonVeteran AwareApprenticeships logoTimewise helps businesses to attract and develop the best talent through flexible working.No smoking policyLondon Living Wage is a voluntary commitment made by employers, who can become accredited with the Living Wage FoundationAge positiveDisability confident leaderArmed Forces Covenant (Silver Award)We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.NHS Rainbow badgePrince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

To ensure fairness and manageable shortlisting processes, some vacancies may have an application cap. This means the vacancy will close once a set number of applications have been received even if this happens before the advertised closing date.

We recommend applying as early as possible to avoid missing out. All applications received before the cap is reached will be considered equally and assessed against the person specification.

Documents to download

Apply online now

Further details / informal visits contact

Name
Rachel Gachuma
Job title
Lead Nurse Endoscopy
Email address
[email protected]
Telephone number
020883366156