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Job summary

Main area
Mental health
NHS AfC: Band 3 (Annex 21) / Band 3
Fixed term: 15 months (On successful completion of all learning requirements within the defined contracted period, you will be uplifted to a permanent Band 3 HCSW within the trust.)
Full time - 37.5 hours per week
Job ref
Pennine Care NHS Foundation Trust
Employer type
Taylor Ward, Ramsbottom Ward, Moorside Ward, Beech Ward and CAMHS
Tameside, Bury and Rochdale
£17,036 - £24,336 See advert and documents to download for further details
Salary period
17/04/2024 23:59
Interview date

Employer heading

Pennine Care NHS Foundation Trust logo

Apprentice Health Care Support Worker / Health Care Support Worker

NHS AfC: Band 3 (Annex 21) / Band 3

Job overview

We are Mental Health. We are Learning Disability. We are the NHS. 

We are looking for people like you, to support and care for our patients who are suffering from a wide range of mental health conditions, that have required them to have an inpatient hospital stay on our mental health units. 

When you join us as an (Apprentice) health care support worker or HCSW (depending on experience and qualifications) you will spend the first six weeks on our bespoke induction programme which will help you develop all the initial skills that you need to do the role, giving you the confidence to join your ward based team and care for our patients. 

You will be supported, nurtured, and developed along the way by our dedicated education team.  Once you have completed your initial 6 weeks training, and believe us it will fly by, you will then join your inpatient ward -based teams.

As an Apprentice health care support worker we offer you supported on the job training with the potential to enable you to move from Apprentice to a permanent (Band 3), You will progress from Apprentice to Band3 on successful completion of the care certificate, Level 2 apprenticeship in care (to include your end point assessment) and if required, Level 2 functional skills in English and Maths. 

This post will be paid under Annex 21 Arrangements for pay and banding of trainees on £17, 036 per annum.  Please read the attachment in the documents to download section to ensure you are familiar with the salary being paid whilst an apprentice.

If you have already achieved L2 in care along with English and maths at Grade D or above, then annex 21 will not apply and you will enter at Band 3 on £22,816 per annum. 

Main duties of the job

Our inpatient wards don’t close, so as you would expect, we do work on a shift basis – our patients need our care and attention 24 hours a day, 7 days a week, 365 days a year; so everyone gets involved working different shifts to ensure our patients receive the very best, this can include, but not limited to earlies, lates, afternoons, long days, short days, nights, weekends, bank holidays. 

You will be active, inclusive member of our multidisciplinary ward based team.  You will have the most direct patient contact out of staff on the ward and engage with the patients on a 1-1 basis or in groups.  You will take the time to get to know our patients and engage them in their own care.  

You will champion life long learning and engage in learning and development opportunities and grow through self reflection. 

From health care support worker, you may then want to progress on to our Trainee Nurse associate (TNA) programme and from there on to our Registered nurse degree apprenticeship (RNDA). The NHS is your oyster!  Take a look at the routes in to the NHS in the documents to download section.

Interviews will take place on 29th April 2024 and cannot be changed.  Candidates who wish to apply for this role must make sure they are available on this day. 

The start date for successful applicants is Monday 13th July  2024. No  annual leave can be taken during the first 6 weeks of training.  Training is delivered at Horton House Oldham, Outram Road Dukinfield, and on your ward.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

Detailed job description and main responsibilities

When completing your application form, we ask you to read the attached job description and person specification which can be found in the documents to download section below. 

Use your supporting information section to give examples of how you demonstrate each of the essential criteria as this is ultimately what you'll be shortlisted against. 

All certificates will be checked at interview. You must have as a minimum, GCSE (or equivalent level of education) with grade D (2/3) or above in English and Maths or functional skills level 1 to be eligible for shortlisting. You will be asked to provide your certificates at interview. 

 Due to UK apprenticeship funding eligibility guidelines, you need to have been a resident in the UK for more than 3 years in order to commence on this programme. 

Applicants must be 18 years and over to work on our inpatient units. 

Vacancies are in the following locations only. We do not have vacancies at any of our other wards, at this time. 

Taylor ward, Tameside

Moorside ward and Beech Ward, Birch hill hospital

Ramsbottom Unit, Fairfield general hospital.

CAMHS inpatient ward, Fairfield general hospital

Person specification


Essential criteria
  • GCSE (or equivalent level of education) with grade D/E (2/3) orabove in English and Maths or functional skills level 1.
Desirable criteria
  • (For Band 3) Level 2 Vocational (or equivalent) qualification in Care, plus demonstrable experience equivalent to Level 3


Essential criteria
  • Experience of working with diverse groups of people developing a rangeof basic care skills.
  • Experience of how to build up trust and rapport with people

Skills and Abilities

Essential criteria
  • Basic IT skills – ability to use MS outlook, word, and willing and able tobe trained to use Trust IT systems and applications such as Electronic Patient Records or PARIS
  • Can demonstrate good interpersonaland verbal and written communication skills.
  • Good command of the English language both written and in spokenword
  • Ability to treat people with respect and dignity.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

James Treanor
Job title
CPD Manager
Email address
[email protected]
Additional information

Contact name: Stephen Hardie 

Contact job title:  Project Support Officer

Contact email address: [email protected]

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