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Job summary

Main area
NHS AfC: Band 7
Secondment: 12 months (Will consider fixed term)
Full time - 37.5 hours per week (Scope for additional evenings and weekends. Core hours expected to be Monday-Friday 9-5)
Job ref
Greater Manchester Mental Health NHS Foundation Trust
Employer type
£43,742 - £50,056 per annum pro rata
Salary period
11/06/2023 23:59

Employer heading

Greater Manchester Mental Health NHS Foundation Trust logo

Senior Nurse/Clinical Lead

NHS AfC: Band 7

Job overview


To provide senior clinical support alongside the Team Manager.

  • To prioritise calls based on clinical need and urgency to ensure the team respond in a timely manner and that there is a balance in workload between individual clinicians.
  • To undertake comprehensive and collaborative bio-psychosocial and risk assessments based on an acknowledgement of service user values, choices, and diversity of needs.
  • To focus on service-user strengths and needs to develop individualised safety plans where appropriate which addresses needs identified and ensures that safety is maintained whilst promoting the practice of positive risk and least restrictive practice.
  • To undertake post self-harm psychosocial assessments in view of national and local good practice guidance around working with the service user group.
  • To involve and communicate clearly with service-users, carers and other relevant investors in the development of management plans and with due regard to legal and professional standards around confidentiality and information governance policy.

Main duties of the job

The post holder will be required to work as part of the GMMH 27/7 All Age Crisis Helpline based at Old Trust HQ, Prestwich Hospital, Bury New Road, Prestwich, Manchester.

The post holder will be expected to co-ordinate and prioritise the day-to-day clinical workload.

A key role will be to support the NWAS project and will be required at times to base in the Emergency Operational Command, this will require the post holder to be flexible when required.

The post holder will be expected to be responsible for the clinical practice of the helpline staff, developing their skills and supporting identified training needs through supervision and annual appraisal.

The post holder will also be a source of specialist knowledge and advice to professionals at all levels within the helpline/ EOC around care and management of service users presenting with primary and secondary mental health needs.

The post holder will be expected to manage and lead the service in the absence of the Team Manager when appropriate.

The post holder will also be expected to contribute to and work to develop the educational and training input provided to stakeholders.

The post holder will be expected to supervise Band 6, Band 5 & Band 4 colleagues in their assessments, care planning, management.

Working for our organisation

You would be joining an innovative and evolving, friendly and knowledgeable All age Crisis Helpline service? Do you enjoy varied working with an opportunity to develop your skills across a wide range of presenting complaints and age groups? If the answer is 'yes', then please read on.

An exciting opportunity has arisen for a motivated, enthusiastic, and knowledgeable Mental Health Senior Nurse Practitioner to join the Greater Manchester Mental Health Trust wide 24/7 All Age Crisis Helpline, based at the Prestwich site, Old Trust HQ.


The GMMH Crisis Helpline has been established since 2020 and operates over a 24-hour period. The team incorporates staff from different professional backgrounds, this includes Nurses, Social Workers, Occupational Therapist and Assistant Practitioners.

We are part of the wider GM shareholder networking initiative working alongside services such as NWAS/GMP and the wider GMMH organisation. If you like a busy yet supportive working environment, then please apply to join our thriving yet evolving team.

Detailed job description and main responsibilities

  • To undertake any other reasonable duty, when requested to do so by an appropriate Trust manager
  • To understand and comply with all Trust policies, procedures, protocols, and guidelines.
  • To understand the Trusts Strategic Goals and how you can support them.
  • To understand the need to safeguarding children and vulnerable adults and adhere to all principles in effective safeguarding.
  • To carry out all duties and responsibilities of the post in accordance with Equal Opportunities, Equality and Diversity and dignity in care/work policies and principles.
  • To avoid unlawful discriminatory behaviour and actions when dealing with the colleagues, services users, members of the public and all stakeholders.
  • To access only information, where paper, electronic, or, in another media, which is authorised to you as part of the duties of your role.
  • Not to communicate to anyone or inside or outside the NHS, information relating to patients, services users, staff, contractors, or any information of a commercially sensitive nature, unless done in the normal course of carrying out the duties of the post and with appropriate permission.
  • To maintain high standards of quality in corporate and clinical record keeping ensuring information is always recorded accurately, appropriately and kept up to date.
  • To ensure their day-to-day activities embrace sustainability and reduce the impact upon the environment by minimising waste and maximising recycling; saving energy; minimising water usage and reporting electrical faults, water leakages or other environmental concerns to the facilities department or their line manager
  • Take reasonable care of the health and safety of yourself and other persons.
  • To contribute to the control of risk and to report any incident, actual or near miss.
  • To protect service users, visitors, and employees against the risk of acquiring health care associated infections.

To take responsibility for your own learning and development by recognising and taking advantage of all opportunities to learn in line with appraisal and supervision.

Person specification


Essential criteria
  • Holds full qualification in accordance with professional body
Desirable criteria
  • Experience of Supervising/line management of staff.


Essential criteria
  • Willing to travel to various bases when required
Desirable criteria
  • Experience - to be able to complete the duties as laid out on the Job Description

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyDefence Employer Recognition Scheme (ERS) - BronzeHSJ Best places to workDisability confident employerWe are a Living Wage EmployerWe offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

John Billington
Job title
Team Manager
Email address
Telephone number