Job summary
- Main area
- Mental Health
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 311-F964-26-A
- Employer
- Pennine Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Birch Hill Hospital
- Town
- Rochdale
- Salary
- £25,760 - £27,476 Per anum, pro rata
- Salary period
- Yearly
- Closing
- 09/07/2026 23:59
Employer heading
Healthcare Support Worker
NHS AfC: Band 3
If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople
https://www.penninecare.nhs.uk/values
Job overview
Prospect Place is a Low Secure forensic service providing care to working age males, 18 to 65 detained under the mental health act. As a secure service we work within restrictive a least practice framework, safe word model and trauma informed approach. Understanding relational and enviromental security is essential to this role.
The post holder will assist qualified members of the multi-disciplinary team in providing care and support to patients. They will assist in the delivery of care under the guidance
of a qualified nurse.
The post holder will assist in establishing care plans and in the delivery care. The expectation will be to work within the boundaries of agreed instruction, whilst being supported within Trust procedures and policies.
The post holder will support the development of trainee health care support workers by acting as a role model and mentor, including acting as an assessor for new Health Care Support Workers completing the Care Certificate.
Main duties of the job
Main duties and responsibilities include but not limited to
To listen and talk to patients and their carers’ and develop boundaried therapeutic
relationships.
• To undertake and accurately document observations and nursing care in line with
Trust Policy and to accurately document nursing care in the nursing notes when
required which will then be countersigned by a qualified practitioner
• To ensure the promotion of safety, wellbeing and interests of clients, staff and
visitors to the unit if ward based
• To ensure effective communication, either verbal or written, amongst the team,
reporting any change or unusual occurrence in an individuals’ behaviour or
condition.
• To be confident and competent to use Electronic Patient Records (EPR) or PARIS
to be able to document patient notes
• To communicate effectively with patients, staff, families and other external
agencies and use a polite telephone manner. To use verbal and non-verbal skills to
overcome communication barriers presented by service users due to their mental
health or learning disability needs.
• Understand and monitor the ward environment engaging with patients to de
stimulate and reduce potential for escalation as needed
Working for our organisation
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Detailed job description and main responsibilities
• Demonstrate good interpersonal skills and a positive attitude within the team and
when dealing with the patients, their families and members of the public
• To accurately report and feedback any concerns.
• To contribute to maintaining the ward’s agreed philosophy, aims and objectives.
• To understand the importance of and maintain the need for confidentiality in all
patient matters.
• To participate in the maintenance of the ward environment to ensure clean, tidy
and safe environment
• To value diversity and promote equality of opportunity for all and to ensure
individuals are treated fairly.
• To carry out duties as allocated by a qualified practitioner. Engage with patients to
undertake activities and carry out duties that have been agreed with a qualified
practitioner and follow a care plan. Required to use own initiative and decision
making in the planning and delivery of some basic activities
• Provide input to care plan discussions with a qualified practitioner where
requested, using knowledge of patient and environment.
• To provide personal care to patients such as attendance to personal hygiene,
bathing, toileting and dressing, in accordance with their individualised care plan in
a respectful manner, showing proper regard to their right to privacy and dignity
whilst promoting quality of life and independence
• Support and assist at mealtimes as required and assist patients in the maintenance
of adequate nutrition and hydration, where necessary using a therapeutic approach
and following a detailed care plan. If ward based to help patients choose and order
appropriately from the menu taking into account any special dietary requirements.
• To proactively engage with e-learning requirements and take responsibility to
ensure that your mandatory, core & essential competences are regularly
maintained and kept in date.
*See attached job description and person specification
Person specification
Essential
Essential criteria
- GCSE (or equivalent level of education) with grade D/E (2/3) or above in English and Maths or functional skills level 1.
- Understanding of forensic mental health services
- Vocational (or equivalent) Qualification at level 3 in Care or demonstrable equivalent relevant experience to this level
- •Completion of Care Certificate or commitment to complete
- PMVA training or willingness and ability to complete upon appointment
- Short courses to undertake patient and clinical care duties
Desirable criteria
- Experiencing of working in forensic settings
- Assessor in CC
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Innocent Mancho
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01706676138
If you have problems applying, contact
- Address
-
Pennine Care NHS Foundation Trust
225 Old Street
225 Old Street
OL6 7SR
- Telephone
- 01617163181
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