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Job summary

Main area
Mental Health
Grade
NHS AfC: Band 8a
Contract
Permanent
Hours
Full time - 37.5 hours per week
Employer
Pennine Care NHS Foundation Trust
Employer type
NHS
Town
Stockport
Salary
£55,690 - £62,682 per annum
Salary period
Yearly
Closing
02/01/2026 23:59

Employer heading

Pennine Care NHS Foundation Trust logo

Service Manager - Older Peoples Community Service Manager

NHS AfC: Band 8a

 

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our #PennineCarePeople

https://www.penninecare.nhs.uk/values

 

Job overview

The post holder will provide clinical leadership and direction for all practitioners in maintaining clinical and non-clinical standards of care and in implementing quality service improvements including ensuring that Care Quality Commission (CQC) essential standards are met.

 

Main duties of the job

The post holder will provide the leadership, operational co-ordination and management for the Older Adult Acute Mental Health community services in the designated borough. This will involve working closely with the borough Associate Director and partner agencies to ensure the delivery and development of high quality services within the borough.

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

  • Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
  • Flexible working opportunities to support your work/life balance
  • Access to Continued Professional Development
  • Involvement in improvement and research activities
  • Health and Wellbeing activities and access to an excellent staff wellbeing service
  • Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Main Duties and Responsibilities
• Responsible for: Intensive Home Treatment Service, Older Peoples Community Mental 
Health Teams, Memory Assessment Service and Day hospital where applicable
• Be responsible for the leadership and management of allocated teams within a defined 
model and actively manage the pathway between services ensuring service users receive 
timely access to services appropriate to their needs.
• Represent mental health services for older people at key strategic development forums as 
requested and deputise for the Associate Director where required.
• Contribute to the assessment and analysis of needs of older people with mental health 
problems within the care hub.
• Contribute to the development of a range of services for older people with mental 
health problems alongside other professionals and voluntary and independent sector
agencies.
• Develop working relationships with other stakeholders to contribute to the integration of 
older people’s mental health services in accordance with the locality plan and local and 
national agendas.
• Ensure robust arrangements of user and carer representatives to further develop older 
people’s services through working groups.
• Ensure active representation of older people’s issues at key internal and external care hub meetings

• To act as a source of clinical advice and expertise in relation to the care of Older People 
with mental health problems internally and externally
• Produce and implement annual business plans to meet the requirements of the Trust and 
service strategy.
• With the Associate Director, agree and implement a quality and performance assessment 
framework for operational services.
• Manage service budgets responsibly to ensure cost effective services, in agreement with 
the Associate Director in accordance with the Trust Standing Financial Instructions
• Monitor and work towards achieving all KPIs for the service at both a Trust and locally 
agreed level.
• Participate in a rota to ensure 7-day site manager cover and be part of the senior 
management team in the borough and contribute to local business continuity planning.
• Take a lead on investigations into serious incidents, complaints and coroners enquiries as 
directed.
• Monitor with external bodies the Practice Placements for pre and post graduate learning.
• Develop care pathways and protocols with referring agencies and commissioners to 
address policy guidance and standards.
• Jointly monitor care planning and purchasing processes with the Local 
Authority/ICB/CCG. Ensure effective commissioning strategies are implemented to meet 
the assessed needs of older people with mental health problems.

Person specification

Education / Qualifications

Essential criteria
  • Qualified and registered RMN  Post graduate training relevant to mental health / leadership / management  Evidence of continued professional development
Desirable criteria
  • Educated to masters level (or equivalent) in relevant area  Management / leadership qualification  Other relevant clinical qualification  Project management experience or qualification

Experience

Essential criteria
  • Demonstrable significant experience as a senior clinical practitioner in mental health  Management and / or leadership of mental health services  Clinical experience in a range of mental health settings  Delivering service/practice innovation, development and change  Budgetary management  Supervision of staff and students  Participation in local and regional professional forums  Experience of managing integrated teams  Experience of multi-agency working  Experience of managing change, developing business cases and service plan developments
Desirable criteria
  • Formal research experience

Experience

Essential criteria
  • Demonstrable significant experience as a senior clinical practitioner in mental health  Management and / or leadership of mental health services  Clinical experience in a range of mental health settings  Delivering service/practice innovation, development and change  Budgetary management  Supervision of staff and students  Participation in local and regional professional forums  Experience of managing integrated teams  Experience of multi-agency working  Experience of managing change, developing business cases and service plan developments
Desirable criteria
  • Formal research experience

Knowledge

Essential criteria
  • Comprehensive knowledge, understanding and application of the national Mental Health agenda and current best practice in Mental Health  Knowledge of governance and best value practices  Proven planning and decision making skills alongside a demanding workload  Knowledge and application of effective time management and prioritisation skills

Skills and Abilities

Essential criteria
  • Ability to contribute to strategic planning  Resolution of conflict / professional / ethical matters  Proven effective leadership skills  Ability to establish professional boundaries and resolve operational issues  Audit and research skills  Ability to maintain effective working relationships and good communication with relevant stakeholders  Ability to motivate staff and achieve goals through the actions of others  Ability to recognise and work through resistance to change  Presentation and training skills  Ability to prioritise workload and achieve objectives within agreed deadlines  Ability to lead by  Application Form  Interview AFC 27/02/19 JME-126-19 Acute Service Manager Band 8a motivating, supporting and encouraging staff to develop personally and professionally  Excellent written and verbal communication skills  Ability to reflect on and critically appraise own performance  Well-developed Information Technology skills

Work Related Circumstances

Essential criteria
  • Ability to take part in on call rota  Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs  Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies  Appointments to regulated and controlled activities require an enhanced DBS disclosure.

Employer certification / accreditation badges

Veteran AwareNo smoking policyDisability confident employerNorth West BAME

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Dil Jauffur
Job title
Associate Director
Email address
[email protected]
Telephone number
01617163000