Job summary
- Main area
- Pre-Op Assessment
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 362-ADM3PO-09-26
- Employer
- Stockport NHS Foundation Trust
- Employer type
- NHS
- Site
- Stepping Hill Hospital
- Town
- Stockport
- Salary
- £25,760 - £27,476 pro rata per annum
- Salary period
- Yearly
- Closing
- 29/09/2026 23:59
Employer heading
Pre-Op Pathway Coordinator
Band 3
Stockport NHS Foundation Trust
There are lots of good reasons to choose to come and work at Stockport NHS Foundation Trust. A dynamic integrated Trust with integrity and vision. Exactly the same qualities you’ll see in yourself. Stockport NHS Foundation Trust aims to be the organisation of choice for patients and an employer of choice for staff. In order to continually improve all aspects of our patient experience, we rely upon having a highly skilled, motivated, diverse, productive and patient focused workforce.
Stockport Foundation Trust is one of four ‘specialist’ hospital sites in Greater Manchester. Being a ‘specialist’ hospital will enhance our general surgery, anaesthetics, critical care and emergency medicine for the benefit of people in Stockport, High Peak, Cheshire and across Greater Manchester.
In your application for this post, please describe how your experience and skills align with 'Our values-based behaviours' ( see additional documentation) and provide examples.
Greater Manchester Continuous Service Commitment
As well as recognising previous NHS service, Stockport NHS Foundation Trust is a member of the Greater Manchester Continuous Service Commitment. If you are currently employed by Greater Manchester Local Authority, Combined Authority, GMFRS, TfGM as well as other public service organisations, Stockport NHS Foundation Trust will recognise your previous service for sickness and maternity/paternity/adoption entitlement and also for annual leave purposes (providing there has been no break in service). If you currently work for one of the above organisations and successfully apply for a post with Stockport NHS Foundation Trust, please ensure the Recruitment team are aware so that this service is reflected in your contract of employment.
Job overview
Please note that whilst the trust does offer sponsorship this role is unfortunately not eligible for visa sponsorship under the UK Health and Care Worker | Skilled Worker Route visa route. This is due to the position not meeting the minimum salary threshold of £41,000 per annum and/or the required skill level set by UK Visas and Immigration.
Pre-Operative Assessment is a nurse-led service at the heart of the elective surgical pathway, ensuring patients are appropriately assessed and prepared for surgery. Within this role, you will provide comprehensive administrative and pathway coordination support, working closely with nursing, medical, operational and administrative colleagues to ensure patients progress safely and efficiently through their pre-operative journey. You will also provide reception cover where required.
You will be responsible for monitoring patient pathways, coordinating appointments, investigations and outstanding clinical requirements, and ensuring service targets are met. The role involves regular communication with patients, waiting list teams, diagnostic departments and clinical staff, acting as a key point of contact throughout the pathway. Excellent communication, organisational and time management skills are essential, together with the ability to work independently, prioritise a varied workload and adapt to the demands of a busy but rewarding environment.
Main duties of the job
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Monitor patient pathways using digital systems, identifying outstanding actions, potential delays and ensuring patients progress safely towards surgery.
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Coordinate and book pre-operative assessment appointments, investigations and diagnostic tests within agreed timescales.
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Act as a key point of contact for patients, responding to telephone, email and face-to-face enquiries in a professional and supportive manner.
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Maintain accurate patient information and upload documentation to the appropriate NHS systems, ensuring data quality and confidentiality at all times.
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Identify and escalate pathway delays, risks or concerns to the System/Admin Manager and nursing team as appropriate.
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Provide reception cover within the department, welcoming patients and supporting the smooth running of clinic services.
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Work collaboratively with colleagues across the Trust, providing cross-cover and contributing to the delivery of a high-quality service.
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Support the department with administrative duties, case note tracking, audit activity and continuous service improvement initiatives.
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Maintain compliance with Trust policies, information governance requirements and mandatory training obligations
Working for our organisation
We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.
We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.
If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.
We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.
Benefits we offer to you:
• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance – for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union– for local financial advice
Detailed job description and main responsibilities
Please see attached job description and person specification.
Person specification
Education and Qualifications
Essential criteria
- GCSE at grade A*-C in Maths and English
Desirable criteria
- IT/computer skills for example PAS/Patient Centre or equivalent
Knowledge
Essential criteria
- Knowledge of administrative processes
- Knowledge of appointment booking processes
- Good understanding of confidentiality and information governance requirements
Desirable criteria
- Knowledge of Pre-Operative Assessment working practices
- Knowledge of patient pathway management within the NHS
Experience
Essential criteria
- Previous experience of working in an administrative role
- Experience of team working and with the general public
- Experience of using digital healthcare systems
Desirable criteria
- Previous NHS/Hospital Experience
- Experience of PAS/Patient Centre or equivalent
- Experience working with clinical staff and multidisciplinary teams
Skills
Essential criteria
- Excellent organisational skills
- Ability to prioritise workloads
- Ability to use initiative
Work Related Circumstances
Essential criteria
- Ability to work flexibly and adapt to change
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Elisha Meaney
- Job title
- Pre-Operative Directorate Support/Systems Manager
- Email address
- [email protected]
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