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Job summary

Main area
UCCH
Grade
NHS AfC: Band 6
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (hours worked between 08:00-20.00 covering shifts over a 7day rota basis)
Job ref
408-26-802
Employer
Wirral University Teaching Hospital NHS Foundation Trust
Employer type
NHS
Site
St Catherine's Health Centre
Town
Birkenhead
Salary
£39,959 - £48,117 per annum/pro rata
Salary period
Yearly
Closing
23/10/2026 23:59

Employer heading

Wirral University Teaching Hospital NHS Foundation Trust logo

Nurse Practitioner Unscheduled Care Co-ordination Hub

NHS AfC: Band 6

 

To discover why you should consider applying for a role at Wirral University Teaching Hospital NHS Foundation Trust, please watch our video and hear directly from our staff about what it’s truly like to work at WUTH and its surrounding areas: https://youtu.be/Z5oMaNXprn8

Job overview

An exciting opportunity has become available for a Band 6 Nurse Practitioner to join the newly commissioned Unscheduled Care Coordination Hub (UCCH) at Wirral University Teaching Hospital.

This exciting role offers the chance to lead and influence the delivery of a new, innovative model of urgent care coordination that is transforming the way patients access community-based services.

The UCCH has been developed to centralise and standardise the management of Urgent Community Response referrals, including Category 3, 4 and 5 referrals received from Northwest Ambulance Service (NWAS). Through effective triage, coordination and clinical decision-making, the Hub supports patients to receive timely care within their own communities, avoiding unnecessary hospital conveyance wherever possible.

As a key clinical leader within the Hub, you will work closely with Urgent Community Response teams across Wirral, West Cheshire, East Cheshire and Warrington, as well as colleagues within NWAS and wider system partners. You will provide expert clinical oversight, manage complex referrals, utilise Directory of Services, and ensure patients are connected to the most appropriate care pathway quickly and effectively.

If you are passionate about integrated care, service innovation and improving patient outcomes, this role offers a unique opportunity to contribute to a  service that is shaping the future of urgent and community services.

Main duties of the job

Prevent unnecessary hospital admissions by developing an effective and collaborative interface between relevant agencies and services, ensuring the most appropriate and efficient care pathways for patients.
Manage patients with unplanned care needs, including hospital admission where clinically appropriate. This includes prioritising telephone assessments for all patients contacting the Clinical Assessment Service via NWAS.
Provide appropriate advice and support to patients and carers in managing urgent care needs, and where necessary, arrange timely referrals to a wide range of suitable services.
Ensure that all patients are referred to the most appropriate service or agency to meet their individual care needs.

Working for our organisation

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Detailed job description and main responsibilities

For further information please see attached job description and job specification on vacancy details.

Person specification

Qualifications, Specific Experience & Training

Essential criteria
  • First Level Nurse with current registration with NMC
  • Degree in relevant subject
  • Post graduate qualification in rapid response/community nursing/emergency department/acute medical or equivalent experience
  • Evidence of recent Professional Development
  • Teaching and assessing qualification or equivalent
  • Demonstrable post registration experience
  • Experience of autonomous clinical decision making
Desirable criteria
  • Non-medical Prescribing (V300)

Knowledge and Skills

Essential criteria
  • To have an up to date working knowledge of acute, chronic and terminal illness, wound management, care of the elderly and palliative care.
  • An understanding of the Primary and Secondary Care Interface
  • Knowledge of equality and diversity issues
  • Understanding of Clinical Governance
  • Excellent interpersonal skills
  • I.T literate
  • Ability to work efficiently and autonomously
  • Evidence of working both within a team and unsupervised
  • Clinically competent and confident within an adult setting

Personal Attributes

Essential criteria
  • Ability to work autonomously, unsupervised
  • Ability to deal with sensitive issues in a professional manner
  • Ability to work as part of a team, showing initiative and exercising tact and diplomacy
  • Ability to establish and maintain good working relationships with people from a wide range of personal and professional backgrounds.
  • Flexibility to work at other sites as required
  • Access to a car for business purposes

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyAge positiveArmed Forces Covenant (Silver Award)Navajo - Merseyside and CheshireDisability confident employerCare Leaver CovenantNHS Rainbow badgeHappy to Talk Flexible Working

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Beverly James
Job title
Clinical Service Lead
Email address
[email protected]
Telephone number
0151 514 2631
Additional information

Email: [email protected] for further contact information