Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 350-SC7626188-A
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- City 2 Approach, Floor 7
- Town
- Eccles
- Salary
- £27,485 - £30,162 per annum
- Salary period
- Yearly
- Closing
- 02/02/2026 23:59
Employer heading
CTR Hub Administrator
Band 4
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
Job overview
As part of ongoing investment into services for people with learning disabilities and / or autism, the Greater Manchester Integrated Care Board have commissioned a Care and Treatment Review Hub (CTR Hub) to provide management, support, oversight and administration of CTRs across Greater Manchester.
Care and Treatment Reviews (CTRs) were developed as part of NHS England’s commitment to transforming services for people of all ages with a learning disability and autistic people. CTRs are for people who have been admitted to a mental health hospital or for people who are at risk of admission. They were designed to bring an additional challenge and scrutiny to existing health and care review processes, an alternative perspective and expert insight.
This post offers candidates an opportunity to be part of the development and mobilisation of a new service, working in collaboration with local place based commissioners, service providers, service users, their families and carers to deliver quality and timely CTRs, that are person centered and have a positive impact on a person's life.
When fully operational, the hub will participate and lead in the development of quality standards, and relevant governance or assurance activities.
Main duties of the job
The successful candidate will support the delivery of CTRs, planning, coordinating and taking minutes during reviews. The post holder will track and monitor actions agreed in the CTR programme, and collate feedback from people with lived experience of the CTR process, their family members and carers.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Main Responsibilities:
Provide an administrative service wo the service Manager and Senior Practitioners.
Type a wide variety of documents using various IT packages.
Prepare papers and agendas for meetings as required. Attend and transcribe the minutes and distribute accordingly.
Maintain comprehensive filing systems for effect retrieval and storage of information.
Maintain manual and electronic central recording systems on a continual basis.
Please see the Job Description and person specification for more details.
Person specification
Qualifications
Essential criteria
- Diploma in Level 3 in Business Administration / Foundation in Business Admin or a willing to work towards within specified time frame
Desirable criteria
- ECDL
Knowledge and Experience
Essential criteria
- Significant demonstrable experience working at a similar level with proven secretarial /admin skills
- Experience of working with confidential information
- Experience of minute taking at meetings
- Demonstrate communication skills – written and verbal
- Demonstrate keyboard skills
- Computer literate and a familiarity with Microsoft Word
- Audio typing skills
- Demonstrate organisational skills
- Good interpersonal skills and the ability to relate to people with tact and diplomacy
- Ability to take minutes
- Operational knowledge of RiO
Skills
Essential criteria
- Ability to work as part of a team
- Ability to produce accurate work
- Ability to work unsupervised
- Demonstrate a flexible approach
- Demonstrate a professional approach
- Evidence of concern for own development
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Julia Anderson
- Job title
- Clinical Service Manager
- Email address
- [email protected]
- Telephone number
- 07795828722
List jobs with Mersey Care NHS Foundation Trust in Nursing and Midwifery