Job summary
- Main area
- Emergency Department
- Grade
- Band 3
- Contract
- 6 months (Fixed term contract for 6 months)
- Hours
- Full time - 37.5 hours per week (11.5hr shifts 07.00-19.30hrs (Service will cover 7 days))
- Job ref
- 287-AMED-256-25
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Aintree University Hospital
- Town
- Liverpool
- Salary
- £24,937 - £26,598 Per annum
- Salary period
- Yearly
- Closing
- 10/12/2025 23:59
Employer heading
Patient flow co ordinator
Band 3
Job overview
Patient flow Co-Ordinator
Band 3
37.5 Hours per week
Permanent
We are looking for a motivated, proactive individual with a strong attention to detail and good time management skills, to join our Emergency Department.
The candidate should have experience of working in an Emergency Department in a clinical role.
The role of the flow coordinator plays a key role in ensuring efficient patient flow by monitoring the patient's journey through the ED. This position serves as a liaison between clinical and administrative operations to help reduce delays and ensure that timely care is delivered for patients. The flow coordinator ensures that patients are progressing through their diagnostic and treatment plans without unnecessary delays.
This service will cover 07.00hrs-19.30hrs Mon- Sun
Main duties of the job
Monitor and document patient movement through the ED using the electronic tracking system
Identify and escalate delays in care
Communicate in real time with the MDT to address flow barriers
Support the ED nurse coordinator in managing patient flow and prioritising of patient transfers to wards, including participation in huddles to identify patient flow issues.
Maintain accurate, real time updates on patient status (discharge, admission, transfer)
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
Detailed job description and main responsibilities
Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the MDT; doctors, Nurses, occupational therapists, physiotherapists and other hospital assessment and discharge team members.
Establish and maintain productive integrated working relationships with social service and community healthcare colleagues as required.
To develop strong working relationships with ward teams, Discharge Lounge, Therapy teams, Discharge co-coordinators pharmacy etc., to support and co-ordinate timely and appropriate assessment and safe transfer or discharge of people from the emergency department.
For full list of duties please see job description
Person specification
Qualifications
Essential criteria
- Demonstrates a willingness & capability to undertake NVQ level 3
Experience
Essential criteria
- Demonstrable experience in hospital setting working at NVQ level 2
Knowledge
Essential criteria
- Reputation for high standard of patient care
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Marcell St Hillaire
- Job title
- Departmental Nurse Manager
- Email address
- [email protected]
- Telephone number
- 01515296938
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