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Job summary

Main area
Emergency Department
Grade
Band 3
Contract
6 months (Fixed term contract for 6 months)
Hours
Full time - 37.5 hours per week (11.5hr shifts 07.00-19.30hrs (Service will cover 7 days))
Job ref
287-AMED-256-25
Employer
Liverpool University Hospitals NHS Foundation Trust
Employer type
NHS
Site
Aintree University Hospital
Town
Liverpool
Salary
£24,937 - £26,598 Per annum
Salary period
Yearly
Closing
10/12/2025 23:59

Employer heading

Liverpool University Hospitals NHS Foundation Trust logo

Patient flow co ordinator

Band 3

Job overview

Patient flow Co-Ordinator

Band 3

37.5 Hours per week

Permanent

We are looking for a motivated, proactive individual with a strong attention to detail and good time management skills, to join our Emergency Department.

The candidate should have experience of working in an Emergency Department in a clinical role.

The role of the flow coordinator plays a key role in ensuring efficient patient flow by monitoring the patient's journey through the ED. This position serves as a liaison between clinical and administrative operations to help reduce delays and ensure that timely care is delivered for patients. The flow coordinator ensures that patients are progressing through their diagnostic and treatment plans without unnecessary delays. 

This service will cover  07.00hrs-19.30hrs Mon- Sun

Main duties of the job

Monitor and document patient movement through the ED using the electronic tracking system

Identify and escalate delays in care

Communicate in real time with the MDT to address flow barriers

Support the ED nurse coordinator in managing patient flow and prioritising of patient transfers to wards, including participation in huddles to identify patient flow issues.

Maintain accurate, real time updates on patient status (discharge, admission, transfer)

Working for our organisation

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

 

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

 

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond. 

 

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

 

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

Detailed job description and main responsibilities

 

Maintain momentum of discharge planning throughout the entire process; supporting and working in partnership with other members of the MDT; doctors, Nurses, occupational therapists, physiotherapists and other hospital assessment and discharge team members.

Establish and maintain productive integrated working relationships with social service and community healthcare colleagues as required.

To develop strong working relationships with ward teams, Discharge Lounge, Therapy teams, Discharge co-coordinators pharmacy etc., to support and co-ordinate timely and appropriate assessment and safe transfer or discharge of people from the emergency department.

 

For full list of duties please see job description

Person specification

Qualifications

Essential criteria
  • Demonstrates a willingness & capability to undertake NVQ level 3

Experience

Essential criteria
  • Demonstrable experience in hospital setting working at NVQ level 2

Knowledge

Essential criteria
  • Reputation for high standard of patient care

Employer certification / accreditation badges

Fair Employment Charter Status - Aspiring LevelNHS Pastoral Care Quality AwardTrust IDVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in PeopleArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Carer confident logo, the employers for carers confident schemeDisability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Marcell St Hillaire
Job title
Departmental Nurse Manager
Email address
[email protected]
Telephone number
01515296938