Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 287-CEF-1-26
- Employer
- Liverpool University Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Broadgreen Hospital
- Town
- Liverpool
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 22/02/2026 23:59
Employer heading
Healthcare Assistant - Outpatients Broadgreen
Band 3
Job overview
We are a very busy outpatient department based at Broadgreen Hospital, covering a wide variety of clinics including Rheumatology, Orthopaedics, ENT, Pain Theatre, Pain Clinics , Breath Tests and LRAC clinic.
You will be supporting the Staff Nurses and HCAS in the area ensuring a high standard of care to all patients.
Main duties of the job
The Band 3 HCA will work in all the clinic areas. The job role will include the running of the clinic, chaperoning patients, and assisting and supporting the Doctors, Nurses and other clinical staff.
Part of the Band 3 role in outpatients includes basic dressing and observations on patients such as blood pressure, oxygen levels, pulse, urine analysis, height and weight.
It is also expected as part of the Band 3 role that the post holder will carry out audits, cleaning and tidying of the area, maintain infection control procedures and the ordering and maintaining of stock levels.
All training will be provided as necessary.
Working for our organisation
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit their careers page.
Detailed job description and main responsibilities
Participates in all aspects of patient care, with particular attention to personal hygiene and grooming.
Provision of patients toileting needs, ensuring privacy and dignity is maintained.
Support of patients in managing incontinence and promotion of continence.
The recording of a patient's fluid intake and output using fluid balance charts.
Preparation and serving of patient's meals, drinks and snacks. Assisting/feeding patients as necessary.
The recording of patient's dietary intake when indicated in the patient's plan of care.
Enable patients to maintain/improve their mobility by use of exercise and mobility appliances.
Assist in the prevention of pressure sore development as directed by the Registered Nurse in conjunction with the patient's plan of care.
Carry out any movement and handling within the safe practice guidelines from your mandatory training and in relation to the patient's manual handling plan.
Obtaining specimens from patients for ward or laboratory testing.
For full details, please refer to the attached job description
Person specification
Qualifications
Essential criteria
- Demonstrates a willingness & capability to undertake NVQ level 3
Experience
Essential criteria
- Demonstrable experience in hospital setting working at NVQ level 2
Knowledge
Essential criteria
- Reputation for high standard of patient care
Skills
Essential criteria
- Excellent communication skills
- Ability to develop effective interpersonal relationships with colleagues in the Healthcare setting
- Basic computer Skills
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Sarah Hancock
- Job title
- Outpatient Manager - Broadgreen Hospital
- Email address
- [email protected]
- Telephone number
- 0151 282 6342
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