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Job summary

Main area
nursing assistant ( mental health)
NHS AfC: Band 3
Full time - 37.5 hours per week (24 hour shift pattern, 12 hour shifts)
Job ref
Mersey Care NHS Foundation Trust
Employer type
newton ward clock view
£19,737 - £21,142
Salary period
21/06/2021 23:59

Employer heading

Mersey Care NHS Foundation Trust logo

Psychiatric Intensive Care Unit Nursing assistant

NHS AfC: Band 3

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

We call this continuous improvement in quality and cost, ‘striving for perfect care’. Our aim is to play a full part in the health and social care economies we serve, by promoting and driving greater integration between mental and physical health and social care.

Our clinical services are provided across over 100 sites spanning a large part of the North West. Our services are supported by a corporate teams based at our offices in Kings Business Park, Prescot, and Hollins Park, Warrington.

We take positive action to support disadvantaged groups and also particularly encourage applications from BAME, disabled and LGBT people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Flexible working requests will be considered for all roles.

Job overview

Clock View Hospital is a busy, forward thinking and challenging service within Mersey Care NHS Foundation Trust.  We are currently recruiting for a number of Nursing Assistants to work in our psychiatric intensive care unit.

We are looking for candidates with previous experience of working in a care setting and are genuinely concerned for the well-being of others during their recovery and can demonstrate our values.

Continuous Improvement - asking ‘how we can do things better?’
Accountability - taking ownership to provide the highest standard of care.
Respect - going out of your way to make to make a difference to others.
Enthusiasm - working with a smile and a ‘can do’ attitude.

In addition, you should be an excellent communicator and flexible in your approach to work, have an open attitude to change and want to make a real difference to mental health care. As a nursing assistant, you must be able to work various shift patterns covering a 24 hour period.

Main duties of the job

  1. To carry out assigned duties, involving direct care and observation of service users under the
    guidance and indirect supervision of qualified staff.
  2. To report to the qualified staff any observations made whilst providing care to service user activities and leisure, providing details of mental state and risk factors.
  3. To work with service users on an individual and group basis as outlined in the care plan and as directed by the appropriate named lead professional. 

Working for our organisation

Mersey Care NHS Foundation Trust provides specialist inpatient and community mental health,learning disabilities, addiction and acquired brain injury services for the people of Liverpool, Sefton and Kirkby, Merseyside. We also provide community physical health services in Liverpool, Sefton, secure mental health services for the North West of England, the West Midlands and Wales and specialist learning disability services across Lancashire, Greater Manchester, Cheshire and Merseyside.

Our ambition is to deliver perfect care to become the world’s leading organisation in holistic health and well being.

Mersey Care’s vision and values of Continuous Improvement, Accountability, Respect, Enthusiasm and Support (CARES) drive our organisation and the way we work together to deliver services. Applicants will be expected to demonstrate, during recruitment and any subsequent employment with the Trust, that their behaviour supports our values.

Detailed job description and main responsibilities

1. To coordinate the assessment and delivery of a planned programme of care with guidance
and indirect supervision from a qualified practitioner and to contribute to formal assessment
and delivery of an individuals plan of care.
2. To assist with activities of daily living, social, recreational and occupational activities as
agreed in the service user care plan.
3. To report general observations and provide feedback to a qualified practitioner both verbally
and in written formats, if required. This should include any concerns arising from the service
user physical or mental health.
4. To contribute to effective running of the service by providing and receiving information
to/from other departments or services. Ensure this information is provided in the most
effective way i.e. telephone, fax or in writing.
5. To assist service users with self-administration of oral medication and ensure any concerns /
issues about medication are reported back to a qualified practitioner.
6. To use a variety of verbal and non-verbal skills to overcome communication barriers
presented by service users due to their mental health needs.
7. To contribute to maintaining a safe environment for service user in the community.
8. To carry out specific duties that contributes to the assessment of service users as requested
by a qualified practitioner.
9. To develop and maintain links with other agencies and services, both statutory and
10. To use skills and techniques, to de-escalate situations where service users become physically
or verbally aggressive.
11. To carry out observations and inform the Registered Nurse of any concerns. e.g.
temperature, pulse, respiration, blood pressure, diet and fluid intake, weight as requested
by a qualified practitioner.
12. To contribute to the development of risk management plans for service users by reporting,
to the qualified practitioner any issues or concerns regarding service users behaviour /
action towards themselves or others.
13. Respond to the changing needs of service users.
14. Control the assessments of implemented individual service users care plans.
15. To undertake and understand the support of observations as per policy tbc (Levels 1- 4)
16. To carry out escorts with service users on and off the hospital site.
17. To support qualified nurses in the administration of medicines by acting as a witness.
18. Provide advice and guidance related health promotion to the service user.
19. Plan social and therapeutic work with service user using a range off therapeutic approaches.
20. Participate in presenting multi disciplinary reviews, daily reviews and handovers.
21. Undertake surveys and audits.
22. Assist in the collection of data from a variety of resource.
1. To participate in the services’ performance management supervision framework and work
towards meeting identified goals and objectives as agreed in a personal development plan.
2. To act, at all times, in accordance with Trust policies and procedures.
3. To undertake mandatory training as stipulated by the Trust and ensure that all interactions
with service users are in line with this e.g./manual handling.
4. Under the guidance and supervision of a qualified practitioner, make accurate, timely and
appropriate entries into health records in accordance with professional and Trust standards.
5. To participate as appropriate in clinical and professional meetings held within service to
assist effective two-way communication.
6. To seek advice and further training, if appropriate.
7. To make the qualified practitioner aware of any incidents arising during a span of duty and
carry out any actions arising from this as directed.
8. Take direction from the qualified practitioner as to any duties or tasks assigned to you for
own span of duty and carry them out as requested.
9. To participate, as directed in the induction of new staff including supporting junior staff.
1. To adhere to the Trusts’ human rights based approach taking into account service user
2. To take responsibility for ensuring your own personal safety and that of the service user
when using equipment.
3. To take reasonable care for the health and safety of yourself and any others that may be
affected by own acts and omissions at work.
4. To ensure that you are familiar with the terms and conditions of your post.
5. To participate in service development activities, as required.
1. To maintain the dignity of service users at all times whilst dealing with aspects of personal
2. To seek appropriate advice and support from the qualified practitioner during occasions
when service users or their carers become agitated or distressed.
3. To maintain service user confidentiality at all times both on and off duty.
4. To maintain appropriate professional boundaries with service users at all times both on and
off duty.
5. To ensure that work is conducted in accordance with the Trusts’ Human Rights and Equality
and Diversity Strategies.
6. In exceptional circumstances to co-operate with reasonable requests from more senior staff
to vary your area of work to meet unplanned clinical need.

Person specification


Essential criteria
  • Able to communicate effectively
  • Understanding of issues of confidentiality
  • Ability to work as a member of a team.
  • Ability to demonstrate a nonjudgemental attitude.
  • Ability to work on own initiative under the supervision of a qualified practitioner
Desirable criteria
  • Good standard of education.
  • Understanding of mental heath and possible causes of distress/ crisis


Essential criteria
  • Experience working in a care setting
Desirable criteria
  • Experience of individuals with mental health problems or personal lived experience of mental health problems.


Essential criteria
  • Care Certificate
  • H & SC Level 2
Desirable criteria
  • Phlebotomy trained
  • Physical Health competency basic passport
  • MEWS
  • Level 2 Smoking Cessation
Armed Forces CovenantVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - GoodArmed Forces Covenant (Silver Award)CTP The Ministry of Defence partnering with Right ManagementStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Matthew Widdowson
Job title
Ward Manager
Email address
Telephone number