Detailed job description and main responsibilities

Provide highly specialised clinical advice and support to service users and the wider healthcare team – this will include clinical assessment, diagnostic skills, non-medical 
prescribing and implementation of management and treatment plans

Be responsible for the delivery of the service within the area.

Work cooperatively and collaboratively with other services/stakeholders to enable service users are treated in the most appropriate setting.

Ensure that the team provides a high quality service to its clients by providing caseload and clinical supervision. 

Ensure that teams work proactively in order to deliver anticipatory and maintenance care, providing a responsive service to service users with both planned and unplanned care needs.

Maintain clinical credibility by providing clinical care and supporting members of the team within the clinical environment.

Participate in the development of caseload management across the local health economy.

Provide leadership and mentoring to those staff developing into a caseload management role

Acts as an advocate and champion for patients/clients in a variety of forums and professional groups and challenge attitudes and behaviour.

Implement plans for the team including rotas and schedules/working patterns to ensure business continuity.

Practice autonomously and demonstrate evidence based clinical decision making

 Provide clinical expertise and knowledge to the wider healthcare when managing complex and highly complex situations.

Assess patient/client conditions and consider a range of options when delivering complex and highly complex clinical care.

Following holistic assessment of health needs, develop specialist individualised care plans to fulfil those needs, with the involvement of patients/clients and carers.

Implement and evaluate care delivery for patients/clients with identified needs.

Ensure that all clinical activity provided by the team directly reflects the core objectives of health promotion, supported self-care, disease specific management, management of long term conditions and end of life/palliative care.

Set objectives by which performance will be monitored.

Work with team leader and service lead to deliver local based services, by participating in meetings and communicating the outcomes to staff.

Support team leader to provide reports to the service lead on staff and patient activity as requested.

Work in collaboration with others to support practice development and service modernisation

Contribute to the development of role and service redesign.

Actively participate in policy and service development authoring protocols as required

Provide induction to the local working environment, and policies for new team members and students

Be an authorised signatory, ensuring probity in the authorisation of timecards and mileage claims. 

Monitor budgets reporting over/under spending to the budget holder.

Support team leader with PACE reviews of team members

Contribute to the development of policy and services to reflect local needs

Ensure that administration and clerical duties are appropriately delegated to clerical support officers.

Provide data that supports the monitoring of team contract and objectives.

Participate in audits and research, as required.

Participate in individual and group supervision

. Support with the implementation of mentorship and clinical supervision with the team

Ensure that record keeping within the team is consistent with professional standards

Initiate training and development of team members. Monitor and maintain standards of patient care delivery. Including maintaining and monitoring of clinical competency and standards of record keeping 

In conjunction with the team leader and service lead, ensure systems are in place for the ongoing review and assessment of care provision

Work within guidelines to identify and manage risk, reporting identified risks to the team leader and service lead

Report any incidents as per Trust policies and support or undertake any investigations as delegated by the team leader and service lead

Monitor and ensure that the quality of the patient care delivered by the team is evidenced 
based and supported by best practice, through the use of audit, caseload and clinical supervision

Participate in patient satisfaction reporting to improve patient care.

Maintain registration in line with professional bodies.

Provide support to team members holding responsibility for mentoring students

Support with the identification of skills deficits within the team and identify methods of addressing these to support service delivery, improvement and development