Job summary
- Main area
- Nursing
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (0830-1630)
- Job ref
- 350-CC7731972
- Employer
- Mersey Care NHS Foundation Trust
- Employer type
- NHS
- Site
- 5 Curzon Road
- Town
- Southport
- Salary
- £24,937 - £26,598 per annum
- Salary period
- Yearly
- Closing
- 01/02/2026 23:59
Employer heading
Health Care Assistant
Band 3
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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.
We take positive action to support disadvantaged groups and also particularly encourage applications from ethnically diverse, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.
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Job overview
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The team of Health Care Assistants and Nurses provides advice, assessment, and treatment for patients experiencing bladder and bowel dysfunction . Assessments are carried out in clinic settings, patients’ own homes, or within nursing and residential care environments. In addition to direct patient care, the team offers advice, support, and education to other healthcare professionals, including care home staff, to manage patients with complex needs effectively. The postholder will work as part of a multidisciplinary team, assisting and supporting clinical colleagues to deliver high-quality care. This may involve working within patients’ homes and other community-based clinical settings. The role will contribute to:
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Main duties of the job
Work within established guidelines to identify and manage risk, reporting concerns to the Team Leader.
Ensure delivery of the quality strategy within the designated area, incorporating systems and processes to maintain high standards of care.
Work as an integral member of the multidisciplinary team.
Undertake a range of patient interventions within the scope of NVQ Level 3 skills, as delegated by the Team Leader or qualified clinical staff.
Provide advice to patients and carers on health issues, including health promotion, lifestyle advice, and self-care.
Plan and organise own workload following delegation from the Team Leader.
Adhere to clinical guidelines, policies, and infection control procedures.
Offer advice and emotional support to patients and families in a variety of situations.
Ensure safe moving and handling techniques, including the correct use of equipment.
Communicate relevant information to the multidisciplinary team and other agencies as appropriate.
Undertake ordering and receipt of stores.
Participate in further training to develop skills in additional areas.
Utilise NVQ Level 3 skills within identified areas as required by the clinical team.
Deliver patient care in line with Essence of Care standards and Trust policies.
Document care delivered in handwritten or electronic patient records.
Participate in own PDR with the Team Leader to establish objectives, supervision, and ongoing development.
Comply with all organisational policies and procedures.
Working for our organisation
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.
Flexible working requests will be considered for all roles.
Detailed job description and main responsibilities
Job summary
The postholder will work as part of the multidisciplinary team and will assist and support the clinical
team(s). This may include working within the patient’s home environment and other clinical settings
within community.
Ensure the delivery of the quality strategy within the designated area incorporating establishment
of systems and processes.
Principal Responsibilities
Work as a member of the multi-disciplinary team.
Undertake a range of patient interventions within the scope of NVQ level 3 skills for patients as
delegated by team leader or other qualified clinical staff.
Offer advice to patients and carers on a wide range of health issues to include health promotion,
lifestyle advice and self-care.
Plan and organise own work schedule once delegated from team leader.
Undertake basic patient observations.
Work within existing clinical guidelines, policies and infection control procedures.
Offer advice and support to patients and families in a wide range of situations.
Communicate factual and sensitive information within confidentiality guidelines to patients,
ensuring all information is appropriately documented and reported back to the team leader.
Demonstrate own role to new starters and students.
Ensure safe moving and handling techniques in the delivery of patient care, this can include the
safe use of equipment.
Communicate information to multi-disciplinary team and other agencies as appropriate.
Undertake ordering and receipt of stores.
Undertake further training to gain skills in other areas.
Utilise NVQ level 3 skills within identified areas as required by the clinical team.
NM.CS.C0183 Page 2 of 4
Deliver patient care within essence of care standards and Trust guidelines and policies.
Document care delivered within hand-written or electronic patient records.
Participate in own PDR with team leader to establish objectives, reporting arrangements,
supervision and ongoing development.
Participate in mandatory training events.
Work with community groups to improve patient participation and involvement.
* The post holder shall as necessary provide cover for and undertake duties of absent colleagues.
* The post holder shall follow all the policies and procedures of the organisation.
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in Health & Social Care
Knowledge/Experience
Essential criteria
- Previous and current health and social care experience
- Understanding of the principles of GDPR (Data Protection Act)
- Health and Safety
- Equality and Diversity
- Good Computer skills/ECDL or equivalent
- Able to work without direct supervisor
- Able to plan own workload.
- Ability to undertake clinical interventions commensurate to training, competency and qualifications.
- Able to work as a team member
Values
Essential criteria
- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
Skills
Essential criteria
- Ability to prioritise workload pro-actively
- Committed to raising standards in clinical areas
- Capable of working on own initiative
- Able to involve and listen to others
- Excellent developed oral and written. Communication skills.
- Able to keep accurate written and electronic contemporaneous records,
- Able to work in a confidential and sensitive manner Able to travel for work purposes
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Emma Evans
- Job title
- Operational Manager
- Email address
- [email protected]
- Telephone number
- 07901269223
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