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Job summary

Main area
Nursing
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
426-913-25MG
Employer
The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust
Employer type
NHS
Site
The Queen Elizabeth Hopsital
Town
Kings Lynn
Salary
£24,465 pa pro rata
Salary period
Yearly
Closing
15/08/2025 23:59

Employer heading

The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust logo

Healthcare Assistant - West Newton Ward

Band 2

Job overview

West Newton is a busy frailty ward ward, where we take care of elderly and frail patients until they have care in the community set up. 

Our aim is to provide our patients with the highest quality of personal care and support while they are in hospital - promoting independence where possible.

As a Healthcare Assistant, you will be responsible for working under delegation and supervision of a Registered Nurse.

Please note due to high volume of applications for some posts, this post may close before the displayed closing date. We recommend that you apply for this role as soon as possible.

 

Main duties of the job

We are currently looking for enthusiastic and highly motivated Health Care Support Workers to join our teams and support them in providing effective care in a safe and therapeutic environment. The successful applicants must  have:

  • Excellent communication and interpersonal skills
  • Demonstrate flexibility
  • Be able to work as part of a team as well as make decisions autonomously
  • Be willing to undertake further training and Mandatory updates as deemed necessary

Previous experience of working within a care environment or the NHS is desirable but not essential as you will be supported whilst learning the role.

You will receive regular supervision and annual appraisal and will be offered training opportunities to meet your Personal Development Plan.

Working for our organisation

There’s never been a more exciting time to join TeamQEH.  We’re working on a once in a generation opportunity to build a new state-of-the-art hospital and we are also carrying out on one of the biggest pieces of digital transformation work we’ve ever undertaken.

Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.

At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.

We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as ‘Good’, and we are proud to be a place to learn and grow through recognised learning and apprenticeships.

We recognise and reward our 4,000 staff and volunteers, priding ourselves on a community atmosphere and positive team spirit.  We have approx. 530 beds across 33 wards and have newly built education and training facilities, a range of modern award-winning centres alongside a talented team of people ready to give you a warm welcome.  We love working here and think you will too.

Detailed job description and main responsibilities

This role requires you to practice and adopt the National 6 C’s which are Care, Compassion, Communication, Commitment, Competence and Courage. The 6Cs of nursing stand for the professional values and behaviours and commitment to always deliver excellent care. Each value is equal, not one is more important than the other. They focus on putting the person being cared for at the heart of the care they are given. At The Queen Elizabeth Hospital we consistently practice and look after patients with dignity and compassion.

Please see attached Job Description and Person Specification for further information about this role.

Person specification

Qualifications/training and professional development

Essential criteria
  • Holds Functional Skills Level 1 Maths and English or education equivalent
  • National Care certificate or be willing to undertake and complete within 12 weeks of starting.
  • To complete fundamental GROW Programme, completion of Clinical Skills Passport Part A and caring with kindness
Desirable criteria
  • To undertake Level 2 vocational qualifications (NFCE or apprenticeship) in clinical health care

Experience

Essential criteria
  • Experience of working with people/team
Desirable criteria
  • Previous health/social care support worker experience

Skills, abilities, and knowledge

Essential criteria
  • Ability to verbally communicate clearly and effectively in the English language
  • Clear and effective reading and writing in the English language
  • Can follow instructions and learn procedures
  • Understanding of confidentiality
  • Understanding of the Healthcare assistant role
Desirable criteria
  • Basic computer/IT skills
  • First Aid training

Aptitude

Essential criteria
  • Punctual, motivated and committed
  • Caring and compassionate with excellent interpersonal and communication skills
  • Inclusive and non-judgemental
  • Able to cope with stress and challenging situations
  • Able to prioritise own workload and manage time effectively
  • Able to work well in a team
  • Able to recognise own limitations

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold AwardDisability confident employerNHS Rainbow badgeStep into healthNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if it receives a high number of applications. Please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Leah Edgley
Job title
West Newton Ward
Email address
[email protected]
Telephone number
01553 613578
Additional information

For an informal chat around the job please feel free to contact Bronia using the above email address.