Job summary
- Main area
- Community Mental Health
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Flexible working
- Job ref
- 246-CEN6939464
- Employer
- Norfolk and Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Gateway House
- Town
- Wymondham
- Salary
- £24,625 - £25,674 per annum/pro rata
- Salary period
- Yearly
- Closing
- 22/04/2025 23:59
Employer heading

Clinical Support Worker - Adult Community South
Band 3
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience
YOUR APPLICATION
We can provide all our job application materials in alternative formats so that these are accessible to everyone. Should you require any documents within this job pack in an alternative format, please do not hesitate to contact us at [email protected].
PLEASE NOTE: If you use a hotmail, msn or yahoo e-mail account, you will need to check your "junk" mail regularly as these email providers will divert any communication from this Trust/NHS JOBS straight into your " junk" inbox.
Please note, NSFT uses tools to screen any applications generated by Artificial Intelligence (AI).
Job overview
Is it time your skills were recognised? At NSFT South Adult Community Services, based at Wymondham we have an exciting opportunity for an
enthusiastic, motivated individual to become part of the team and support service users and carers affected by mental health.
We currently have two substantive Band 3 Clinical Support Worker working in the community. Our team work together to support each other as well as giving you the autonomy to work with individuals, develop a therapeutic relationship and support individuals to live as independent and fulfilling life as possible
We are a recovery focussed, multi-disciplinary team providing an effective, supportive and professional service for our Services users and Carers. We want to build on and continue to improve services so we can be the safest trust with gold standard practices. We are an open and transparent trust and want to learn from past mistakes to provide the best service possible.
Main duties of the job
You will undertake the planning, with the support of a registered professional and delivery of direct patient care for your caseload, enabling service users, requiring secondary mental health services to develop independence in the community and access the right resources to support their recovery. This will be with supervision, ensuring continuity of practice and working within a multi-disciplinary and multi-agency environment.
Working for our organisation
Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.
Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.
Why Norfolk and Suffolk? The people here are warm and welcoming, you’ll never be far from the beautiful coastline or Broads National Park. We’re an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.
Detailed job description and main responsibilities
Undertake a range of delegated clinical health duties in relation to patient care in a hospital, community or other setting, under the direct
supervision of a Registered Practitioner or Assistant Practitioner.
Undertake basic home visits and report back to Registered Practitioners after face to face contact with service users.
Undertakes medicine drops to service users.
Engages in joint working with Registered Practitioner e.g. support practitioner on assessments where a lone visit would not be appropriate.
Support service users in participating in daily activities within the community e.g. banking, shopping
Undertake home visits approved and risk assessed by the Registered Practitioner subject to regular review through regular supervision.
Person specification
Experience
Essential criteria
- Previous experience of working within a mental health setting
- Care Certificate
Desirable criteria
- Previous experience of working within a CMHT
- NVQ L2/3 in H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC
- VRQ L3 in mental health
Skills
Essential criteria
- Demonstrates ability to work independently
- Able to use own initiative whilst liaising with other team members and a good level of self-awareness and interest in self development
- Respectful of service users individual needs and requirements within their own environment.
- Good observation and reporting skills
Desirable criteria
- Experience of working with the Recovery model
Knowledge
Essential criteria
- Understanding of issues surrounding confidentiality
- Well-motivated with an interest in mental health issues
- Able to travel independently.
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sacha HALLAM
- Job title
- Community Team Manager
- Email address
- [email protected]
- Telephone number
- 01953 611003
- Additional information
Jenny Ormsby, Community Team Manager
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