Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Ophthalmology
Gradd
Band 2
Contract
Cyfnod Penodol: 6 mis (Fixed term 6 months)
Oriau
Llawnamser - 37.5 awr yr wythnos
Cyfeirnod y swydd
164-7809551
Cyflogwr
Nottingham University Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
QMC campus
Tref
Nottingham
Cyflog
£24,465 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
06/04/2026 23:59

Teitl cyflogwr

Nottingham University Hospitals NHS Trust logo

Clinic Receptionist

Band 2

Trosolwg o'r swydd

We are looking for an enthusiastic, reliable, and compassionate individual to join our Reception team in Orthoptics and Optometry service. This busy outpatient setting requires a receptionist who can provide a high standard of front-of-house service, ensuring patients are welcomed, supported, and processed efficiently during their clinic visits.

You will be the first point of contact for patients, carers, and clinicians, playing a vital role in the smooth running of our outpatient clinics. The role demands excellent communication skills, attention to detail, and the ability to remain calm under pressure.

The department provides services Monday to Saturday and there will be a rotation to evening and weekend working.

Prif ddyletswyddau'r swydd

In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.

You will be the first point of contact for patients, carers, and clinicians, playing a vital role in the smooth running of our outpatient clinics. The role demands excellent communication skills, attention to detail, and the ability to remain calm under pressure.

Ensure patient records and clinic lists are up to date and available for clinical staff.

Handle telephone You will be the first point of contact for patients, carers, and clinicians, playing a vital role in the smooth running of our outpatient clinics. The role demands excellent communication skills, attention to detail, and the ability to remain calm under pressure.

Handle queries in a courteous and timely manner, signposting as necessary.

Liaise with a range of clinical and administrative colleagues to support smooth clinic operations.

Maintain confidentiality at all times and comply with Trust policies including data protection and infection control.

Support patients with additional needs in accessing the service appropriately.

 

Gweithio i'n sefydliad

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

 

 

Manyleb y person

Work Experience

Meini prawf hanfodol
  • Previous Experience as a Receptionist
  • Customer Care
Meini prawf dymunol
  • Previous Employment within a Health field / or working within a team
  • Clerical experience

Qualifications

Meini prawf hanfodol
  • Secondary school standard of education in basic numeracy and literacy
  • Evidence of personal development in previous employment
Meini prawf dymunol
  • Competent at using NerveCentre / Medway system
  • Nationally recognized qualification in basic literacy and numeracy

Bathodynnau ardystio / achredu cyflogwyr

Trust IDApprenticeships logoNo smoking policyAge positiveDisability confident leaderArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Care Leaver CovenantNHS Rainbow badgeCareLeaver Covenantadded for NUH

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Application numbers

Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Victoria Jarvis
Teitl y swydd
Deputy Head Orthoptist
Cyfeiriad ebost
[email protected]
Rhif ffôn
0115 9709750
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg