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Job summary

Main area
Dermatology
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
214-MED-7465426
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
Kings Mill Hospital
Town
Sutton in Ashfield
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
30/10/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Skin Cancer Support Worker

NHS AfC: Band 3

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

We are seeking a dedicated and compassionate individual to join our Skin Cancer Team as a pivotal member supporting the administrative and coordination aspects of the service. Working closely with specialist nurses and medical colleagues, you will help ensure the delivery of high-quality, patient-centred care for individuals affected by skin cancer.

You will be responsible for supporting the clinical management of patients by facilitating effective communication across the Trust, Primary Care, and external agencies. The role involves assessing patient and carer needs, providing general information and support, and ensuring that patients receive holistic, multi-faceted care throughout their treatment journey.

This role requires a proactive and compassionate individual who can work both independently and collaboratively. You will be expected to manage and monitor investigations, coordinate appointments, and ensure timely access to care. Your actions will directly support the provision of the highest quality patient care and continuous service improvement.

At Sherwood Forest Hospitals NHS Foundation Trust, we are committed to delivering outstanding care and supporting our staff to thrive. You’ll be part of a supportive team making a real difference in the lives of patients and their families.

Main duties of the job

Please see job description and person specification attached for more information on the role and responsibilities.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Detailed job description and main responsibilities

Please see job description and person specification attached for more information on the role and responsibilities.

Person specification

Knowledge Requirements

Essential criteria
  • Understand person-centred care
  • Understand the health and social care environment
  • Effective team player able to work with people at all levels within the trust
  • Self motivated but also able to motivate others
  • Ability to maintain confidentiality at all times
  • Knowledge of multidisciplinary team meetings
Desirable criteria
  • Offers appropriate help and advice with sensitivity
  • Seeks ways to improve systems and efficiency
  • An understanding of clinical audit and data collection methodology
  • Knowledge of cancer waiting times policies and procedures
  • Knowledge of the Cancer Pathway Improving Outcomes: A Strategy for Cancer and other national cancer policies
  • Personalised information agenda including information prescriptions
  • Knowledge of relevant cancer treatments, interventions and terminology

Skills and Effort required

Essential criteria
  • Possess effective listening skills
  • Negotiation and influencing skills
  • Ability to deal tactfully with patients and relatives
  • Excellent communicator who can communicate with a wide range of different professional groups (both clinical and non-clinical)
  • High degree of concentration
  • Effective judgment skills for decision making
  • Ability to prioritise tasks, work to deadlines and manage own time effectively
  • Ability to deal with difficult emotional situations
  • Ability to show empathy and understand the difficulties faced by people affected by cancer
  • Work with those affected by cancer on a regular basis
  • Effective organisational skills
  • Practical problem solving skills
  • Good observation and assessment skills
  • IT skills including data entry
  • European Computer Driving Licence or equivalent
  • Effective organisational skills
  • Ability to show empathy and understand the difficulties faced by people affected by cancer

Qualifications/Academic/Craft/Professional

Essential criteria
  • GCSE English Language and Mathematics (Grade A-C) or equivalent
  • NVQ3 plus additional training to diploma level or equivalent through short courses
  • Good understanding of NVQ Level 3 or equivalent experience
Desirable criteria
  • NVQ Level 4 or equivalent experience

Experience

Essential criteria
  • Relevant health or social care experience at Band 3 or equivalent
  • Experience of multi professional working
  • Experience of coaching/teaching patients carers
  • Experience of using Microsoft Office and web-based systems Hospital computer systems e.g PAS, case note tracking, ORION
Desirable criteria
  • Research experience
  • IT Skills

Contractual Requirements

Essential criteria
  • Flexible approach to work
  • Full UK Driving Licence

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Katie Aldridge/Chelsee Clawson
Job title
Teledermatology Co-Ordinator
Email address
[email protected]
Telephone number
01623 622515
Additional information

[email protected]

[email protected]

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