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Job summary

Main area
Outpatients
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (unsocial hours)
Job ref
214-CSTO-7515875
Employer
Sherwood Forest Hospitals NHS Foundation Trust
Employer type
NHS
Site
King's Mill Hospital
Town
Sutton-in-Ashfield
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
10/11/2025 23:59

Employer heading

Sherwood Forest Hospitals NHS Foundation Trust logo

Outpatient Support

NHS AfC: Band 2

Thank you for your interest in this role, we would be delighted to welcome you to Sherwood Forest Hospitals.

Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here and know that happy colleagues deliver better care.

Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients, we also care for you.

At Sherwood Forest Hospitals, we are committed to fostering a diverse and inclusive workplace. As such, we particularly welcome applications from people who identify as Black, Asian, Minority Ethnic, or Disabled. We believe that a diverse team better represents the communities we serve and brings a wealth of perspectives and experiences to our work.

Job overview

🌟 Join Our Team as an Outpatient Support Worker – King's Mill Hospital 🌟

Are you passionate about making a positive impact on the lives of others? King's Mill Hospital is seeking compassionate and dedicated individuals to join our team as Outpatient Support.

As an Outpatient Support Worker, you will:

  • Provide essential support to patients and registered professionals in the outpatient setting.
  • Help ensure the smooth running of clinics through administrative assistance, chaperoning, and coordinating the patient journey.
  • Uphold the highest standards of patient care, dignity, and compassion.
  • Carry out duties that maintain hygiene, safety, and orderliness within the department.
  • Contribute to continuous improvement and the delivery of an exceptional patient experience.

Be part of a team that truly makes a difference. Apply now to start your journey with King's Mill Hospital!

Main duties of the job

To understand the role in more detail, please refer to the attached job description and person specification.

Working for our organisation

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire. 

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation. 

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands. 

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here:

Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

Detailed job description and main responsibilities

To understand the role in more detail, please refer to the attached job description and person specification.

 

Person specification

Knowledge Requirements

Essential criteria
  • Demonstrate good communication skills and understanding of basic requirements for individualised patient care

QualificationsAcademic/ Craft/ Professional

Essential criteria
  • Care Certificate or willingness to work towards

Further Training

Essential criteria
  • Mandatory updates and customer care courses

Experience

Essential criteria
  • Previous customer care experience and life skills.
Desirable criteria
  • Previous NHS experience in an outpatient setting

Contractual Requirements

Essential criteria
  • Regular attendee, able to work flexibly within working hours of department.

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyPathway to excellenceCare quality commission - GoodCarer Friendly Employer 2021Mindful employer.  Being positive about mental health.Disability confident employerCare4NottsTime to changeFair Train Silver StandardStep into healthNational Preceptorship for Nursing Quality MarkArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Samantha Lambert
Job title
Department Sister
Email address
[email protected]
Telephone number
01623622515