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Job summary

Main area
Clinical Support Worker-Band 2
Grade
NHS AfC: Band 2
Contract
Permanent: Care Support worker-Band 2
Hours
37.5 hours per week (Full time)
Job ref
321-CENT-7290004-B2-PUB
Employer
Oxford University Hospitals NHS Foundation Trust
Employer type
NHS
Site
JR Discharge Lounge
Town
Oxford
Salary
£24,465 per annum pro rata
Salary period
Yearly
Closing
03/09/2025 23:59
Interview date
15/09/2025

Employer heading

Oxford University Hospitals NHS Foundation Trust logo

Clinical Support Worker

NHS AfC: Band 2

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.

 

The Trust comprises of four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.

 

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

 

Many of our recruitment programmes use Value Based Interviewing to identify those who have the skills we seek, who share our values and who are able to deliver compassionate excellence from the outset. We know that this makes a significant difference to your job satisfaction and above all the outcomes and experience of our patients and their families. For more information about our Values and Value Based Interviewing please visit www.ouh.nhs.uk/about/vision-and-values


 

Job overview

The Discharge Lounge is a fast paced and dynamic department at the John Radcliffe Hospital, caring for patients from a wide variety of wards, continuing the patient pathway between inpatient area and discharge destination.  

Nursing and Midwifery at Oxford University Hospitals NHS Foundation Trust has a rich tradition of developing nursing and midwifery practice and of delivering excellence in patient care. Whilst proud of our heritage, our focus is the future and central to our vision is providing evidence-based individualised care to the people we support.
Nursing and Midwifery at Oxford is an exciting and dynamic place to be a clinician, researcher,  educator and leader but is only as innovative as the people in our amazing teams. Whilst providing evidence-based individualised care is core to everything we do, we are also deeply committed to caring for and developing each through staff being encouraged to undertake further study within their speciality area.
Our aim is to be the best at what we do through our research and innovation initiatives and partnerships; rather than just say we're the best, be able to prove it! The Trust is a founding member of The Oxford Institute for Nursing, Midwifery and Allied Health Research (OxINMAHR)

Main duties of the job

To undertake routine care for patients of all genders and to assist them with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times).
 To assess and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition.
 To perform (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Signals such as SEND and report and escalate any concerns appropriately by reporting to the registered nurse immediately.
 To assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements.  To contribute to the patient’s malnutrition universal screening tool (MUST) risk assessment.
 To actively encourage all patients to share the responsibility for the maintenance of their health and to promote healthy living.
 Assist the ward team to serve meals and drinks to patients as required.
 Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care.
 To participate in handover process to ensure continuity of care and to accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patient’s condition.

Working for our organisation

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. For more information on OUH please view OUH At a Glance by OUHospitals - Issuu

Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. 

We call this Delivering Compassionate Excellence and its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. 

These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via the OUH YouTube channel.

Detailed job description and main responsibilities

To undertake routine care for patients of all genders and to assist them with their personal care needs. (This may involve maintaining hygiene needs for individuals such as helping patients to wash and dress themselves and assisting with toileting needs, maintaining privacy and dignity at all times).
 To assess and monitor the patients skin integrity and to report and document immediately any changes or concerns in their condition.
 To perform (following appropriate assessment of competence) accurately recording using agreed electronic National Early Warning Signanls such as SEND and report and escalate any concerns appropriately by reporting to the registered nurse immedicately.
 To assist patients to meet their food and fluid intake giving attention to special diets, supplements and cultural requirements. All food and fluid intake to be recorded accurately. To contribute to the patient’s malnutrition universal screening tool (MUST) risk assessment.
 To actively encourage all patients to share the responsibility for the maintenance of their health and to promote healthy living.
 Assist the ward team to serve meals and drinks to patients as required.
 Assist patients to mobilise safely, using equipment and techniques as prescribed and recorded in plan of care.
 To participate in handover process to ensure continuity of care and to accurately feedback to a registered practitioner, the care given to patients during the shift and of any changes in the patient’s condition.

Person specification

Application form and Interview

Essential criteria
  • Application and Interview
Desirable criteria
  • Application and Interview

Employer certification / accreditation badges

Fair Train work experience quality standard - gold standardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleArmed Forces Covenant (Silver Award)Embracing Equality Diversity InclusionDisability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Prince's Trust - Proud to support the Prince's trust - Youth can do itStep into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Geraldine Arayata
Job title
Ward Manager
Email address
[email protected]
Telephone number
01865 222848
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