Job summary
- Main area
- Care Support Worker
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 272-7281020
- Employer
- Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Doncaster Royal Infirmary
- Town
- Doncaster
- Salary
- £24,465 Pro Rata Per Annum
- Salary period
- Yearly
- Closing
- 27/08/2025 23:59
Employer heading

Care Support Worker - Mallard Ward
Band 2
Job overview
Please Note: This opportunity is exclusively for NHSP staff currently working at Doncaster and Bassetlaw Teaching Hospitals (DBTH). Applications from individuals who are not NHSP staff at DBTH will not be considered and will be withdrawn
Do you want to make a difference to the lives of people within your community? If so, we are looking for people with or without experience in care to join our busy hospital to care for our patients.
We will teach you everything you need to know and all we ask is that you are a caring and kind person with a genuine desire to help and support our patients by providing exceptional care. You'll not be doing this alone, you will join one of our dynamic and caring teams. You will work alongside many colleagues which include Healthcare Support workers & registered Nurses to name a few.
This post will be based on Mallard Ward at Doncaster Royal Infirmary.
Main duties of the job
You will work alongside nurses and other healthcare professionals to provide a positive experience to our patients and their relatives at times of need. You will support patients in various ways such as:
- Collecting patients from various departments and taking them to the discharge lounge.
- Supporting patients prepare for going home, including booking transport and liaising with family members / carers.
- Assisting patient with comfort needs whilst in the discharge lounge such as toileting and personal care
- Ensure patients are supported to eat and drink
- Helping people to mobilise
- Assisting with patients' overall comfort
It's really important to consider that some aspects of healthcare work can be distressing and unpleasant. You will be expected to help patients with personal care without being embarrassed or feeling awkward. You will need to be able to communicate sympathetically with patients, and distressed relatives, and care for patients who are very sick.
Working for our organisation
DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:
• Extensive range of learning opportunities
• NHS Pension Scheme
• Generous holiday entitlement in line with Terms & Conditions
• Comprehensive health and wellbeing support
• NHS Car Lease schemes and a range of salary sacrifice scheme
• Discounts on restaurants, getaways, shopping and finance through external providers.
Detailed job description and main responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
****** IMPORTANT INFORMATION - PLEASE READ ******
Posts may involve working long days, weekends, bank holidays, Easter and Christmas including a 24 hour, 7 day a week shift pattern (rotational shifts, with enhanced pay for weekends and nights).
You will be required to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards that should be covered if you are 'new to care' and will form part of a robust induction programme
Person specification
Qualifications & Training
Essential criteria
- Knowledge of personal care and related procedures
- Basic Maths and literacy
Desirable criteria
- Vocational qualification at level 2 or equivalent relevant experience.
- GCSE Grade C in Maths & English or educated to the equivalent.
Knowledge & Experience
Essential criteria
- Experience working with people using customer care skills
Desirable criteria
- Knowledge and understanding of current healthcare issues
- Experience of working in a healthcare setting and/or providing personal care
- Basic computer skills
Personal Attributes & Skills
Essential criteria
- Be able to demonstrate good communication skills, work within the multidisciplinary team.
- Well motivated, genuine desire to care for people
- Good standard of written skills
- Must be able to work within a team. Support and assist in a safe and effective delivery of personal care
Desirable criteria
- Demonstrate enthusiasm, motivation, accept and support changes within the role/service
- Ability to record and report relevant information regarding patient needs
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Addette Spenceley
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 01302 644306
List jobs with Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust in Nursing and Midwifery