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Job summary

Main area
Healthcare Service Assistant
Grade
Band 2
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
272-7267920-A
Employer
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust
Employer type
NHS
Site
Doncaster Royal Infirmary
Town
Doncaster
Salary
£24,465 Pro Rata Per Annum
Salary period
Yearly
Closing
08/10/2025 23:59

Employer heading

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust logo

Care Support Worker - General Surgery Clinic

Band 2

Job overview

There are number of posts for ENT clinic and General Surgical Clinic at Doncaster Royal Infirmary.  Full time and part time posts will be considered.

Do you want to make a difference to the lives of people within your community? If so, we are looking for people with or without experience in care to join our busy hospital to care for our patients.   

We will teach you everything you need to know and all we ask is that you are a caring and kind person with a genuine desire to help and support our patients by providing exceptional care.  You'll not be doing this alone, you will join one of our dynamic and caring teams. You will work alongside many colleagues which include Healthcare Support workers & registered Nurses to name a few.  

This posts will be based in the Ears Nose and Throat clinic and Surgical Outpatients at Doncaster Royal Infirmary with working hours between 8am and 17:30hrs  Monday to Friday. 

Main duties of the job

You will work alongside nurses and other healthcare professionals to provide a positive experience to our patients and their relatives at times of need. You will support patients in various ways. 

It's really important to consider that some aspects of healthcare work can be distressing and unpleasant. You will be expected to help patients with personal care without being embarrassed or feeling awkward. You will need to be able to communicate sympathetically with patients, and distressed relatives, and care for patients who are very sick. 

Working for our organisation

DBTH is one of Yorkshire’s Leading acute trusts, serving a population of more than 440,000.  Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.   

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way.  We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.   

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:
•    Extensive range of learning opportunities
•    NHS Pension Scheme
•    Generous holiday entitlement in line with Terms & Conditions
•    Comprehensive health and wellbeing support 
•    NHS Car Lease schemes and a range of salary sacrifice scheme
•    Discounts on restaurants, getaways, shopping and finance through external providers.

Detailed job description and main responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully. 

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential. 

Certificate of sponsorship

Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship. 

 

****** IMPORTANT INFORMATION - PLEASE READ ******

You will be required (if not already completed) to complete the Care Certificate qualification as part of your on-going training. The Care Certificate is an agreed set of standards that define the knowledge, skills and behaviours expected of specific job roles in the health and social care sectors. The qualification is made up of the 15 minimum standards.

Person specification

Qualifications & Training

Essential criteria
  • Knowledge of personal care and related procedures
  • Basic Maths and literacy
Desirable criteria
  • Vocational qualification at level 2 or equivalent relevant experience.
  • GCSE Grade C in Maths and English or educated to the equivalent

Knowledge & Experience

Essential criteria
  • Experience working with people using customer care skills
Desirable criteria
  • Knowledge and understanding of current healthcare issues
  • Experience of working in a healthcare setting and/or providing personal care
  • Basic computer skills

Employer certification / accreditation badges

Race CodeVeteran AwareApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.We offer Wagestream - A financial wellbeing benefit which lets you access your pay as you earn it.Disability confident employerArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may close early if we receive a high number of applicants, please complete and submit your application in good time to avoid disappointment.

Documents to download

Apply online now

Further details / informal visits contact

Name
Sarah Chapman
Job title
Surgical Matron
Telephone number
07704665717