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Job summary

Main area
Nursing/ Occupational Health/ Physiotherapy/ Speech Therapy
NHS AfC: Band 3
  • Full time
  • Part time
37.5 hours per week
Job ref
Sheffield Teaching Hospitals NHS Foundation Trust
Employer type
Northern General Hospital
£19,737 - £21,142 pa/pro rata for part time staff
Salary period
22/06/2021 23:59
Interview date

Employer heading

Sheffield Teaching Hospitals NHS Foundation Trust logo

Generic Healthcare Assistant

NHS AfC: Band 3

Job overview

An exciting opportunity has arisen for a new Generic Healthcare Assistant (GHA) to be part of the Community Intermediate Care Service (CICS) within Active Recovery.

CICS is an interdisciplinary team consisting of Nurses, Physiotherapists, Occupational Therapists, Rehabilitation Assistants, Pharmacists, Pharmacy Technicians, Speech & Language Therapists, Mental Health and Admin Staff. Experience of working in an inter-disciplinary team is desirable.

CICS is a citywide service operating from the Northern General Hospital. CICS Assessment Team currently works from 8am-2am, 7 days a week, 365 days a year and you will need to be flexible to work variable shifts within these hours.

We are looking for full time (37.5 hrs per week) and part time (minimum 30hrs per week) employees.

Main duties of the job

This role involves the Generic Healthcare Assistant working with a team of Generic Assessors (Nurses, Occupational Therapists, Physiotherapist’s) by contributing to the initial assessment process and autonomously reviewing patients. This diverse role will also require the successful GHA(s) to provide short term input to acutely ill or recently discharged patients in their home environment; with tasks including identifying and fitting appropriate equipment, monitoring the acutely unwell and making onward referrals to other services.  This post will require the GHA to have strong clinical and communication skills and will appeal to GHA’s who enjoy the rapid turn around of patients in crisis.

A generic training programme is provided to ensure competency in general observations, Nursing, Physiotherapy, Occupational Therapy and medications administration.

Working for our organisation

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

CICS is integrated with our Health and Social Care colleagues within the Short Term Intervention Team (STIT) and together we are Active Recovery (AR). AR-CICS provides an inter-disciplinary approach to support people in the community through a health crisis, avoiding unnecessary admission to hospital and supporting patients to leave hospital earlier by providing care and rehabilitation at home.

Please note this advertisement is for both full time and part time opportunities.

Detailed job description and main responsibilities



  • Deliver care and reviews independently of a Generic Assessor to individuals or groups according to agreed plans within patient’s homes/community units.
  • To contribute to the generic Health and Social Care assessment alongside the Generic Assessor.
  • Undertake assessment of patient’s base line observations, mental health and physical levels of function and capacity to undertake activities.
  • Ability to recognise when patients have problems requiring re-assessment by a Generic Assessor or discharge as appropriate.
  • To work generically, assisting the interdisciplinary team as appropriate to the area of work.
  • To undertake assessments to defined protocols with informed patient consent.
  • To undertake appropriate basic training and achieve basic competences on the management of medicines to provide assistance with the administration of following:
    • Medication taken by mouth (oral preparations) e.g. tablets, capsules and oral liquids
    • Medication applied externally to the skin
    • Medication including eye drops, inhalers, nebuliser
  • To comply with the procedures for administration of medication to patients and report immediately any deviation to the prescriber who is responsible for the patient’s medicines management.
  • To immediately inform a member of the team of any possible adverse reaction to medication and in case of emergency contact the G.P or 999.
  • To administer medication to patients following protocols from a MAR chart which has been prescribed by the patient’s Doctor or other authorised prescriber responsible for aspects of the patient’s care. A risk assessment and check of medications will have been undertaken by a qualified member of staff prior to administering medication.
  • To initiate referrals to other agencies e.g. Social Services for equipment working across professional boundaries to facilitate integrated services for patients.
  • To have dexterity, co-ordination and sensory skills for manual treatment of patients where accuracy is important.
  • To communicate effectively and work collaboratively with Health, Social Care and voluntary community and faith sector colleagues to assist in the delivery of a co-ordinated multi agency service within the complexities of a community environment.
  • To communicate with patients and carers who may have barriers to understanding e.g. dysphasic, mental health problems, deafness, to maximise rehabilitation potential.
  • To have good verbal and non-verbal communication skills of motivation and reassurance to encourage patients to undertake their assessment at home.
  • To be responsible for the effective selection of equipment, fitting and safe instruction in its use to patients and carers.
  • To attend regular supervision sessions with your named supervisor.
  • To maintain job related competencies through life long learning and attendance on relevant courses and incorporate evidence-based practice as instructed by a clinician.
  • To participate as an appraisee in the staff appraisal scheme and produce a Personal Development Plan.
  • Be an active member of the in service training programme by the attendance and delivery of training sessions.
  • To demonstrate an understanding of clinical governance, and equal opportunities policies, risk management and apply to work situations.
  • To participate in research trials and audit on occasion.
  • To provide spontaneous and planned advice, teaching and instruction to relatives and carers related to the treatment plan.
  • To provide care and therapeutic interventions in working conditions which may frequently be hazardous e.g. exposure to body fluids, aggressive persons, visits to high risk areas and associated travel risks.
  • To undertake frequent therapeutic handling and moving of patients, with or without aids, and equipment utilising moderate physical effort within clinical and non-clinical settings. This may involve bending, kneeling or frequent repetitive activities often in confined restricted places.
  • To work with patients, carers, relatives who may have distressing or challenging social/clinical circumstances/behaviours.


  • To be responsible for the management and prioritisation of own workload.
  • To participate in recruitment, induction and training of rehabilitation assistants.
  • To promote the understanding of the role of the Generic Healthcare Assistant to students and other Health and Social Care staff.
  • To attend team meetings and contribute to discussions on service and policy development and provide comments on proposals.
  • To monitor, store, clean and order stock and maintain equipment for use by multi-disciplinary team.
  • To be responsible for equipment used in carrying out duties and to adhere to departmental policy ensuring competence in use.
  • To maintain accurate, comprehensive and up-to-date clinical and non-clinical documentation, in line with legal and departmental requirements.
  • To be actively involved in the collection of appropriate data and statistics for the use of the department.
  • To be aware of Health and Safety aspects of your work in the community setting and implement any policies, which may be required to improve the safety of your work area, including your prompt recording and reporting of accidents and incidents to senior staff and ensuring that equipment use is safe.
  • To comply with the organisational and departmental policies and procedures and to be involved in the reviewing and updating as appropriate.
  • To undertake any other duties that might be considered appropriate by the Operational Manager after negotiation and adequate training.

Please view the attached Job Description and Person Specification documents for full details regarding this post.

Person specification


Essential criteria
  • NVQ Level 3 in relevant course; diagnosticand therapeutic support or Health and Social Care.Or evidence of successfully completing a competency framework in care.
  • Evidence of formal education with achievement of core literacy and numeracy skills.
  • Demonstrate commitment to lifelong learning via personal development file.
Desirable criteria
  • IT training / qualifications
  • To have had training in handling and moving skills


Essential criteria
  • In order to undertake the duties of the post it is expected the successful candidate will have experience of either working as a Therapy Assistant, Rehabilitation Assistant
  • To have worked independently managing own patient / client list
  • Experience of liaising with other agencies, services and professional colleagues.
  • To have worked as part of a multidisciplinary team.
Desirable criteria
  • To have worked in the community environment
  • To have worked with people with long term conditions.

Special Skills/Aptitudes

Essential criteria
  • Computer Literate.
  • Understandand practice confidentiality
  • Be able to assess, implement and assist in treatment programmes.
  • Prioritisation skills to independently manage own workload.
  • The ability to understand and respect different points of view working with people from a variety of cultures.
  • Must demonstrate excellent verbal and non-verbal communication with the ability to motivate people.
  • The duties of this post require travelling throughout the city on a daily basis, therefore the post holdermust either be a car driver with avalid UK driving licence or have access to a vehicle for work purposes.
  • Willingness to work flexibly including working outside of traditional normal working hours in accordance with service need.
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Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Rebecca Wheater
Job title
Clinical Lead (Physiotherapist)
Email address
Telephone number
0114 307 8106
Additional information