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Job summary

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Support Time Recovery Worker
NHS AfC: Band 4
Full time - 37.5 hours per week
Job ref
North Staffordshire Combined Healthcare NHS Trust
Employer type
The Hope Centre
£22,549 - £24,882 pro rata, per annum
Salary period
16/08/2022 23:59

Employer heading

North Staffordshire Combined Healthcare NHS Trust logo

COVID-19 Vacancy Support Time Recovery Worker [STR]

NHS AfC: Band 4

Job overview

We have an exciting opportunity for a full time enthusiastic and dynamic Support, Time and Recovery (STR) Worker to join the Early Intervention Team. Working in our newly developed Early Detection Pathway called EDIE, you will form part of a Multi-Disciplinary Team providing support and interventions to young people aged 14 – 35 years old who are assessed as having an At Risk Mental State (ARMS) for developing psychosis. Our EDIE (Early Detection Interventions and Engagement) service offers specialist assessment, advice and a range of supportive, therapeutic interventions to our service users and their families; aiming to prevent or delay the onset of psychosis and facilitate access to recommended treatment interventions at the earliest opportunity. 

Working as part of the team your role will focus on the direct needs of service users, working across boundaries of care, organisation, and role, enabling support and community engagement coordinated through the Care Programme Approach/Care Management process.

You will provide Support, give Time to an allocated group of service users with more complex needs and thus promote their Recovery and maintain them in their community environment. 

This role requires a person with strong person centred recovery values. Who is able to be flexible, creative, innovative, approachable, empathic, and determined to build relationships and engage our client group. 

Main duties of the job

To work alongside service users to support engagement with the agreed Care Plan and access to appropriate services and support on a regular and consistent basis.

Positively promote and build independence of service users within their community.

Developing a rapport based upon companionship and friendship but within appropriate and transparent boundaries.

Provide regular and practical support to service users and their carers in developing and managing dignity and independence.

Help service users gain access to resources to include benefits and welfare rights.

Provide information on health promotion.

To assist the Care Coordinator or Key Worker to assess, plan, implement and evaluate individual plans of support.

Working for our organisation

Our Trust is on an incredible journey of innovation and we’d like you to be part of it.

Our vision is ‘To be Outstanding in all we do and how we do it.’ Our teams pride themselves on compassion, team work and resilience. The Trust supports you by offering a flexible shift system including twilight shifts and compressed hours to support working families and our staff parking is free on all our main sites.

As an employee and representative of the Trust, you are required to demonstrate and uphold the Trust’s Values.  These are:

Proud to CARE:


 Caring with compassion, it’s about how we listen, what we say, what we do.


 Friendly, welcoming, sharing ideas and being open


Taking personal and collective responsibility, being accountable for our actions


 Striving for the best, for high-quality safe care and continually improving

Detailed job description and main responsibilities

Provide support with daily living; “living ordinary lives”

Help service users gain access to resources to include benefits and welfare rights.

Provide information on health promotion.

Help to identify early signs of relapse by monitoring the service user’s progress, level of functioning and mental state and alert the appropriate staff involved in their care.

Report regularly to Care Coordinators/Key Workers as appropriate.

To maintain adequate records as required by existing procedures, entering appropriate details on the service user’s case notes as necessary. 

To ensure the service user understands and has a clear pathway of care across sector/agency boundaries with key contact points/named individuals.

Person specification


Essential criteria
  • NVQ Level 3 or commitment to train towards achieving it.


Essential criteria
  • Experience of working with people with mental health needs.


Essential criteria
  • Knowledge and understanding of the needs of and issues facing people and their carers who have mental health support needs.

Employer certification / accreditation badges

Committed to being an Inclusive EmployerVeteran AwareApprenticeships logoNo smoking policyDisability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Jackie Powell
Job title
Clinical Lead/EDIE Pathway Lead
Email address