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Job summary

Main area
Generic Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
  • Full time
  • Flexible working
37.5 hours per week
Job ref
179-7347357-I
Employer
West Suffolk NHS Foundation Trust
Employer type
NHS
Site
Haverhill Health Centre
Town
Haverhill
Salary
£24,937 - £26,598 per annum, pro rata
Salary period
Yearly
Closing
13/11/2025 23:59

Employer heading

West Suffolk NHS Foundation Trust logo

Generic Worker

NHS AfC: Band 3

Main duties of the job

Working for our organisation

#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community

We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.

The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.

Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.

We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.

With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.

We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.

 

Join us. What will you #BeKnown for?

Detailed job description and main responsibilities

Following training, as required, to use skills from the professional areas of Nursing, Occupational Therapy and Physiotherapy, you will be providing nursing and therapy support to patients in the community.

You will be visiting patients in their own homes and implementing the patient’s individualised care plan designed by the nurses and therapists.  Some of your duties may include carrying out home exercise programmes, phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health.

As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be flexible.

Experience of working in the health and social care field will be needed including skills and understanding of community-based work. an advantage. You will have the chance to be fully involved in working with the Multidisciplinary Team and integrating with Social Care and hospital-based staff, as part of our Hospital at Home service. You will need to be committed to ongoing learning and development within the WSFT Community Service.

Person specification

Education and qualifications

Essential criteria
  • QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
  • Experience of working with the general public
Desirable criteria
  • NVQ 3 in Health & Social Care or equivalent
  • Experience of working within a care setting

Experience and knowledge

Essential criteria
  • • Able to communicate effectively, in writing and verbally, using the English language
  • • Keyboard skills and knowledge of SystmOne
  • • Able to provide high standards of care
  • • Able to report and escalate concerns to senior clinician

Skills and abilities

Essential criteria
  • • Tact & diplomacy
  • • Empathy & sensitivity
  • • Ability to use own initiative
  • • Good observational skills
  • • Ability to manage stressful situations
  • • Able to contribute to team goals.
  • • Work flexibly to accommodate patient/service needs
  • • Demonstrate self-awareness and the ability to reflect on and change own behaviour.
  • • Manoeuvre limbs of around 5-6 kg
  • • Manoeuvre patients using handling aids
  • • The ability to kneel, bend & stoop, and work in cramped environments

Personal qualities

Essential criteria
  • • Professional appearance in line with trust uniform policy
  • • Highly motivated
  • • Welcomes feedback on their performance and able to reflect and change behaviour.
  • • Flexible approach
  • • Able to make own travel arrangements to meet the needs of the services if required to

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardDisability confident employerArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Please note that this advert may close early if we receive a high number of applications.

Documents to download

Apply online now

Further details / informal visits contact

Name
Natalie Readings
Job title
Health Manager Haverhill Integrated Neighbourhood Team
Email address
[email protected]
Telephone number
07929013631
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