Job summary
- Main area
- Generic Worker
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 179-7347357-I
- Employer
- West Suffolk NHS Foundation Trust
- Employer type
- NHS
- Site
- Haverhill Health Centre
- Town
- Haverhill
- Salary
- £24,937 - £26,598 per annum, pro rata
- Salary period
- Yearly
- Closing
- 13/11/2025 23:59
Employer heading
Generic Worker
NHS AfC: Band 3
Main duties of the job
Working for our organisation
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Detailed job description and main responsibilities
Following training, as required, to use skills from the professional areas of Nursing, Occupational Therapy and Physiotherapy, you will be providing nursing and therapy support to patients in the community.
You will be visiting patients in their own homes and implementing the patient’s individualised care plan designed by the nurses and therapists. Some of your duties may include carrying out home exercise programmes, phlebotomy, wound care, administering insulin to stable diabetic patients and monitoring basic physical observations for good health.
As well as the essential person specifications as on the job description, you will need to have good communication skills, initiative, and be flexible.
Experience of working in the health and social care field will be needed including skills and understanding of community-based work. an advantage. You will have the chance to be fully involved in working with the Multidisciplinary Team and integrating with Social Care and hospital-based staff, as part of our Hospital at Home service. You will need to be committed to ongoing learning and development within the WSFT Community Service.
Person specification
Education and qualifications
Essential criteria
- QCF care certificate or equivalent knowledge and experience or working towards an Apprenticeship
- Experience of working with the general public
Desirable criteria
- NVQ 3 in Health & Social Care or equivalent
- Experience of working within a care setting
Experience and knowledge
Essential criteria
- • Able to communicate effectively, in writing and verbally, using the English language
- • Keyboard skills and knowledge of SystmOne
- • Able to provide high standards of care
- • Able to report and escalate concerns to senior clinician
Skills and abilities
Essential criteria
- • Tact & diplomacy
- • Empathy & sensitivity
- • Ability to use own initiative
- • Good observational skills
- • Ability to manage stressful situations
- • Able to contribute to team goals.
- • Work flexibly to accommodate patient/service needs
- • Demonstrate self-awareness and the ability to reflect on and change own behaviour.
- • Manoeuvre limbs of around 5-6 kg
- • Manoeuvre patients using handling aids
- • The ability to kneel, bend & stoop, and work in cramped environments
Personal qualities
Essential criteria
- • Professional appearance in line with trust uniform policy
- • Highly motivated
- • Welcomes feedback on their performance and able to reflect and change behaviour.
- • Flexible approach
- • Able to make own travel arrangements to meet the needs of the services if required to
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Natalie Readings
- Job title
- Health Manager Haverhill Integrated Neighbourhood Team
- Email address
- [email protected]
- Telephone number
- 07929013631
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