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Job summary

Main area
Paediatrics, Healthcare Support Worker
Grade
NHS AfC: Band 3
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
323-ACS5583-MH
Employer
Ashford and St. Peter's Hospitals NHS Foundation Trust
Employer type
NHS
Site
St Peter's Hospital
Town
Chertsey
Salary
£26,240 - £27,928 pa inc. HCAS
Salary period
Yearly
Closing
05/11/2025 23:59
Interview date
12/11/2025

Employer heading

Ashford and St. Peter's Hospitals NHS Foundation Trust logo

Senior Healthcare Support Worker, Paediatrics (Ash Ward)

NHS AfC: Band 3

Job overview

St Peter’s Hospital in Chertsey, Surrey is recruiting for a Senior Health Care Support Worker on the inpatient Paediatric Ward.

The post is full time and shifts include long days, nights, weekends, and public holidays. 

 We are looking for motivated, enthusiastic and compassionate health care support workers to join our team who will be committed to the delivery of high quality care. You will need to have a mature approach to your work and have the ability to communicate and work effectively with children of all ages and their families. You will be working within a multidisciplinary team to provide support to the children and families, ideally you will have previous experience working with children and /or previous experience in a health care setting. 

Candidates applying for this post must demonstrate  the following essential criteria: 
•    Level 3 qualification such as A levels, BTEC or NVQ 

  • Experience working with children 

Successful candidates must also have good communication skills, competent IT skills, and have a kind and caring  nature.

The Trust offers training, including a three-week induction programme and further development opportunities. If you haven't already completed the Care Certificate you will be required to achieve this within the first six months with training and support 

Only applications for candidates already based in the UK will be considered, remote interviews will not be possible.

If you have any questions please do not hesitate to contact us.

Main duties of the job

Our Healthcare Support Workers are at the heart of providing direct patient centred care, supporting the Registered Nurses and Nursing Associates as well as the wider Multi-Disciplinary Teams. 

The role is varied, equally challenging and rewarding, where you will have the opportunity to really make a difference to the experience of our patients. The role includes:


•    Providing direct patient care including meeting hygiene, continence, nutrition, pressure area care and mobility needs
•    Taking and recording patients’ vital signs, identifying and escalating changes to a patient’s condition 
•    Providing one to one observation for patients who present a high risk of harm and vulnerable patients 
•    Escorting patients to different departments such as x-ray
•    Keep the department and equipment clean, tidy, and restocking equipment 
•    Training and supporting new and junior team members 

Working for our organisation

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures.

We can offer you the full range of NHS benefits/discounts and in addition:

  • Excellent pension scheme and annual leave entitlement
  • On-site Nurseries
  • On-site staff cafes
  • On-site parking
  • Support in career development
  • Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit:
www.asph-careers.org

Detailed job description and main responsibilities

Working as a Senior Healthcare Support Worker will involve carrying out assigned tasks involved with direct patient care whilst maintaining the privacy and dignity of patients.  This will be whilst demonstrating excellent care, compassion and communication, and in support of and supervised by a Registered Nurse or Nursing Associate, incorporating:

  • Continence Management
  • Nutrition & Hydration
  • Undertaking and recording of Vital Signs
  • Moving & Handling of patients to support independence
  • Infection Prevention and Control
  • Safeguarding of adults and children.

See full job description for full details

Person specification

Qualifications

Essential criteria
  • Level 2 English and Math
  • Care Certificate in Acute Care - achieved within the NHS or willing to achieve in first six months
  • Level 3 qualification
Desirable criteria
  • Level 3 Health & Social Care qualification

Experience

Essential criteria
  • Previous experience working with children
  • Working as part of a team
Desirable criteria
  • Previous experience training and supporting new staff
  • Previous experience working with children in a health care setting

Knowledge

Essential criteria
  • Trust vision, values and behaviours & strategic objectives
  • Understanding of the role of Healthcare Support worker in the hospital setting

Skills

Essential criteria
  • Effective communication
  • Required IT skills
  • Caring and compassionate
  • Empathy and understanding
  • Ability to provide excellent patient centred care

Other Requirements

Essential criteria
  • Able to demonstrate that you are honest, reliable and trustworthy
  • Treat patients, visitors and colleagues with respect
  • Ability to be flexible to meet the needs of the patients, the team, the service and the Trust. This could include shift work during a 7-day working pattern
  • Residing in the UK with a valid right to work documentation to work in the UK

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident committedStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jennifer Drummond
Job title
Ward Manager
Email address
[email protected]
Telephone number
01932722714