Job summary
- Main area
- Cancer
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday to Friday 0900 - 1700)
- Job ref
- 218-AHP-B7-8240724
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £49,387 - £56,515 per annum
- Salary period
- Yearly
- Closing
- 03/09/2026 23:59
- Interview date
- 21/09/2026
Employer heading
Macmillan Cancer Information and Support Manager
NHS AfC: Band 7
Job overview
A registered nurse or HCPC registered professional will provide and manage the Macmillan Cancer Information and Support specialist service for patients, families and their carers, ensuring access to high quality support and information to all. They will be required to support the development of evidence-based cancer information for the trust and work with colleagues across the integrated care board and cancer alliance if required. They will collaborate with the site-specific teams to ensure that information and support meets patient need /support, acting as a key focal point to support the development of local information, support strategies and promotion of the cancer information centre.
A full UK driving license is essential for this post. Please note that an international driving license is not accepted.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Main duties of the job
This great opportunity allows you to use your advanced communication skills, cancer knowledge and experience in supporting patients, families and their carers on their cancer journey within the cancer information centre, outpatients, as an inpatient or through community working. From the worried well to those with palliative care needs, your service will be an additional support service allowing you to work along the cancer clinical teams for the needs of our patients/ carers or relatives. You will provide them with the information and support that is required be able to refer to the necessary teams or agencies.
You will work with cancer services, Integrated Care Boards, and the West Midlands Cancer Alliance, Macmillan Cancer Support and gain patient feedabck . This will allow the continual developing of the centre through promotion and development of support groups or information as required.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- You must hold a Registered Healthcare Professional qualification (e.g. Registered General Nurse, Radiotherapist, Chartered Physiotherapist, Occupational Therapist -Health Care Professions Council qualification)
- To act as an expert resource, providing a timely and specialist information and support service to patients, relatives, carers and members of the multidisciplinary teams
- To work in collaboration with others to manage and organise cancer support groups if required
- To lead in the provision of cancer information developing and promoting new and innovative projects e.g. Living with and Beyond Cancer, HOPE trainer
- You will have highly developed communication skills enabling maintenance of a high-quality Macmillan Cancer and Information and Support service and ensuring timely management and resolution of unexpected events and situations.
- To liaise with other Cancer Information and Support Centres and charities within the region to promote uniformity of information and support services.
- Establish links with each cancer MDT within UHCW and work with them to ensure consistent high-quality information is delivered to cancer patients across the Trust.
- Work in close liaison with the volunteer manager to develop volunteering roles within the Macmillan Cancer and Information and Support Centre, and ensure volunteer cover as required supporting the activities of the service.
- To manage the cancer information navigator in all human resources aspects and supporting as required
- Develop evidence-based standards, policies and guidelines at a local, network and national level to improve the practice of nursing and other professions.
- To be responsible for the overall management of the Macmillan Cancer and Information and Support service, utilising appropriate evaluation tools to record activity and to produce an annual report for the Organisation and Macmillan Cancer Support
- To work and liaise within the community setting regarding promotion of the centre, working with community groups as required
- To deliver outreach at the peripheral sites such as the Hospital of St Cross as required.
- Utilise and ensure others utilise IT systems to secure accurate and timely patient, workforce and resource data available, maintaining a database of current cancer and supportive information resources.
- Responsibility for the continuous development of the Macmillan Information and Support Centre ensuring an accessible and equitable service e.g. undertaking audit, research and service user feedback.
- To collect and submit data as required for both Macmillan and also UHCW.
- To ensure quality standards for information and support provision within the Macmillan Cancer and Information and Support centre are established and adhered to and to lead on the MQuISS standards at UHCW NHS TRUST.
- Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards.
For further details please see the attached job description.
Person specification
Qualifications
Essential criteria
- • Registered Nurse on the NMC or HCPC Registered Professional. • Masters Degree (Health Service/ management related) or relevant experience. • Qualification in cancer / • palliative care or relevant subject.or working towards • Advanced Communication Skills training or prepared to work towards. • Evidence of continued professional development.
Desirable criteria
- • Leadership training • Recognised teaching qualification
Experience
Essential criteria
- • Specialist knowledge of the cancer agenda. • Experience of teaching. • Leadership & management experience. • Experience of advance communication skills. • Experience of managing staff / volunteers. • Experience of working collaboratively with a wide range of people & organisations. • An understanding of the voluntary organisations in cancer.
Desirable criteria
- • Experience of audit & research. Work / experience in information support services
Knowledge
Essential criteria
- • A thorough understanding of the skills needed to give information to cancer patients, their relatives, and friends. • Understanding of personalised centred care An understanding of the integration of support services into cancer care.
Desirable criteria
- • Knowledge of appropriate legislation with regards to sharing patient and staff data and protecting confidentiality.
Skills
Essential criteria
- • A commitment to maintaining good standards of practice related to professional code of conduct. • Good written and excellent verbal communication skills. • Teaching & presentation skills . • The ability to work resourcefully • and independently, but also a good team player. • IT literate. • A full UK driving license
Desirable criteria
- • Ability to deal with complex and difficult emotional situations
Commitment to Trust Values and Behaviours
Essential criteria
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Louise Watson
- Job title
- Macmillan Trust Lead Cancer Nurse
- Email address
- [email protected]
- Telephone number
- 024 7696 9134
- Additional information
Julie Bliss
Personalised Care Manager for Cancer
024 7696 4830
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