Job summary
- Main area
- Haematology
- Grade
- NHS AfC: Band 3
- Contract
- Permanent
- Hours
- Part time - 30 hours per week (4 days per week, Monday to Friday with an occupational Saturday at least once in 2 months)
- Job ref
- 218-NM-B3-8111434-A
- Employer
- University Hospitals Coventry and Warwickshire NHS Trust
- Employer type
- NHS
- Site
- University Hospitals Coventry and Warwickshire
- Town
- Coventry
- Salary
- £25,760 - £27,476 pro rata per annum
- Salary period
- Yearly
- Closing
- 24/09/2026 23:59
Employer heading
Healthcare Support Worker
NHS AfC: Band 3
Job overview
An exciting opportunity has arisen for a motivated and enthusiastic individual to join our Haematology team at University Hospitals of Coventry and Warwickshire NHS trust as a Band 3 Haematology Healthcare Support Worker in our Day Unit and Outpatients department.
The Haematology Healthcare Support worker will assist Doctors and nurses in providing specialist, high quality expert care and support patients (and their carers) with Haematological conditions, delivering holistic, patient centred care according to their changing health care needs.
The applicant should have excellent communication skills and should be able to work with multiprofessional teams.
For further details please contact Mercy Mutsondi, Clinical Manager on [email protected] on 02476965491
Please be advised that sponsorship is not eligible for this post.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.
Main duties of the job
- Responsible for own actions, ensuring all patient interactions/observations are communicated to the appropriate healthcare practitioner.
- Show dignity and respect in dealings with patients, staff and visitors.
- Undertake agreed clinical and non-clinical tasks, extending range following training in defined areas. Ensure referral to trained staff and documentation is completed as appropriate.
- Organise own daily workload and undertake tasks independently as well as part of the team whilst also ensuring adherence to department handover.
- Assist with personal patient care needs.
- Complete training and assessment in defined practical skills to aid the trained staff in delivery of optimum patient management e.g. ECG and venepuncture.
Working for our organisation
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Detailed job description and main responsibilities
- Ensure stock levels are maintained by utilising ordering systems and assist the trained staff in ordering of specialist supplies and equipment.
- Checking patients observations which includes blood pressure, heart rate, Temperature, oxygen saturations and weights.
- Taking blood and urine samples.
- Assist the designated trained staff with link nurse support and cascade training.
- Supporting nurses on the Haematology Day Unit and also be able to work with minimum supervision on the Haematology outpatient department.
- Support less experienced members of staff in their orientation to the ward and role
- Utilise IT systems to secure accurate and timely patient data
- Support the team in expected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need
- Support staff and patients exposed to difficult situations arising in the clinical area e.g after receipt of bad news or following an unexpected event.
- Maintain a clean, safe environment ensuring adherence to Trust standards of cleanliness, hygiene and infection control at all times.
- Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and patients from known hazards.
For further details of the role please see the attached job description.
Person specification
Qualifications
Essential criteria
- • NVQ Level 3 in care • Demonstrate basic numeracy and literacy skills
Desirable criteria
- • Willingness to undertake further training to expand the role
Experience
Essential criteria
- • Recent clinical experience
Desirable criteria
- • Recent clinical experience in a speciality area
Knowledge
Essential criteria
- • An understanding of Trust Policy and Procedure
Desirable criteria
- • An understanding of current issues relating to the NHS.
Skills
Essential criteria
- • Competent in defined practical skills (e.g. venepuncture) or willingness to undertake • Patient focused. • Good communication and interpersonal skills • Capable of dealing with sensitive and distressing situations • Able to use initiative. • Basic IT skills
Desirable criteria
- • Phlebotomy competent.
Commitment to Trust Values and Behaviours
Essential criteria
- • Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Employer certification / accreditation badges
Applicant requirements
The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Mercy Mutsondi
- Job title
- Clinical Manager
- Email address
- [email protected]
- Telephone number
- 02476965490
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