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Job summary

Main area
Acute Services - Medical and Surgical Wards
Band 2
  • Full time
  • Part time
  • Other
37.5 hours per week (Full time & Part time hours considered working night shifts)
Job ref
South Warwickshire NHS Foundation Trust
Employer type
Warwick Hospital
£18,005 - £19,337 £18005 to £19337pa
Salary period
27/06/2021 23:59

Employer heading

South Warwickshire NHS Foundation Trust logo

COVID-19 Vacancy Clinical Support Worker - Acute Services (Nights only)

Band 2

South Warwickshire NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 4500 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Agile Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Job overview


At South Warwickshire NHS Foundation Trust, Our Vision is clear. We want to provide the best possible healthcare to our population. This means using our resources well and making sure our care is of the highest standard possible.

Competent Clinical Support Workers are essential to assist us with managing the patient flow through our organisation, specifically at Warwick Hospital, and onwards into the local community and other services. This is one of a number of initiatives aimed to make the patient’s journey through our services as good as it can be.

We are now recruiting for a Clinical Support Worker to join our nursing teams based at our main hospital sites in Warwick. Opportunities will be across our medical and surgical wards. This is a fantastic opportunity which will provide you with the foundations of a career route within the healthcare industry. 

Main duties of the job

Your role will be to support and assist healthcare professionals such as nurses, doctors and other integrated healthcare professionals in the delivery of quality patient care and the general wellbeing and comfort of patients. You will learn a range of skills from supporting and helping your patients with their individual needs, practical clinical observations to more specialised procedures depending on the areas in which you work.

You will have a mature, caring, compassionate and sensitive manner with a genuine desire and passion to help people. You must have the ability to demonstrate patience and empathy with good practical skills inspiring confidence and trust to all patients. All our support workers need to apply a non-judgmental attitude to care and have a clear understanding of confidentiality. 

We are accepting applications for full and part time positions - working shifts which include days, nights and weekends.  (Plus unsociable hours allowance).

Working for our organisation

SWFT is recognised as an ‘employer of choice’ and is highly recommended as a place to work. Our employees are as important to us as the care we give to our patients. We will ensure the right support is available to you, support career development, provide a friendly work environment alongside other benefits such as a generous holiday entitlement, access to a great pension scheme alongside many organisational benefits.

We support learning and educational environment to ensure all employees have the right skills and knowledge to carry out their roles competently. All employees at SWFT will complete the Care Certificate which means you will be trained to a specific set of standards providing evidence you have the right knowledge, skills and behaviours to provide the best care.

There will be opportunity to complete an apprenticeship at Level 2 or 3 depending on previous experience where you can obtain a ‘Healthcare Support Worker’ qualification. 

Detailed job description and main responsibilities

  • To accurately and promptly carry out the instructions of the registered professional who is professionally accountable for the delivery of care.
  • To carry out duties as specified within the Trust’s approved core task list for Clinical Support Workers/Health Care Assistants.
  • To report to the registered professional any patient who gives cause for concern or any observed changes in the client or patient’s condition.
  • Provide and deliver a high standard of individualised care under the direction and supervision of the registered professional.
  • To report all care that has been given to patients within the team to a registered Professional
  • To accurately document all care delivered to patients, countersigned by a registered professional, maintaining confidentiality at all times.
  • To assist in the preparation of patients for treatment, investigations or procedures as directed by the registered professional.
  • To keep the clinical area clean and tidy, maintaining a safe environment.
  • To adhere to Trust infection control procedures, demonstrating an understanding of cross infection.
  • To chaperone or escort patients as needed under the direction of the registered professional.
  • To support relatives demonstrating compassion and empathy under the guidance of a registered professional.
  • To assist with the discharge process for patients as directed by the registered professional.
  • Helping to attend to patients hygiene needs
  • Performing and recording basic observations of patients including temperature, pulse, blood pressure, height and weight recordings
  • Assisting with patient drinks and meals
  • Toileting patients
  • Handling and moving patients
  • Escorting patients to other areas.
  • Emptying and safe disposal of linen and ‘sharps’ items
  • Undertaking reception duties.
  • Preparing notes
  • Filing in patient’s notes.
  • Maintaining up to date information on the computer system.
  • Requesting and obtaining patient records and x-rays.
  • Making outpatient appointments.
  • Provide clerical support for the team

Person specification


Essential criteria
  • Good level of education
Desirable criteria
  • Experience
Armed Forces CovenantApprenticeships logoNo smoking policyPositive about disabled peopleInvestors in People: GoldMindful employer.  Being positive about mental health.Improving working livesAge positiveDisability confident leaderCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Claire Hawkins
Job title
Senior HR Advisor
Email address
Telephone number