Job vacancy: Locality Manager, South Warwickshire University NHS Foundation Trust, Warwick

Job summary

Main area

District Nursing

Grade

Band 8a

Contract

Permanent

Hours

Full time
Flexible working

37.5 hours per week (Preference would be for post holder to work 5 days a week but would consider a 9 day fortnight. No weekend working required.)

Job ref

203-CS1092

Employer: South Warwickshire University NHS Foundation Trust
Employer type: NHS
Site: Royal Leamington Spa Rehabilitation Hospital
Town: Warwick
Salary: £55,690 - £62,682 Per annum
Salary period: Yearly
Closing: 01/03/2026 23:59

Locality Manager

Band 8a

South Warwickshire University NHS Foundation Trust is one of the top performing organisations within the NHS. Our staff think this is a great place to work and we hope you will agree. We have recently been rated as 'Outstanding' by the Care Quality Commission (CQC) following our most recent inspection.

We provide services across Warwickshire and beyond ranging from Hospitals in Warwick, Stratford-Upon-Avon, Royal Leamington Spa and Shipston-on Stour to Community Services across the whole county. This includes our Community Teams in North Warwickshire.

We are a progressive, expanding organisation with great ambition around improving quality, integrating pathways and delivering high levels of productivity. Over 6000 people work for the Trust and many of them have been here a long time. People find they don’t need to go elsewhere to find a fulfilling career in healthcare.

The first thing you will notice about us is how we take our values seriously. We believe that our values underpin everything we do. If you are interested in a role with us you need to make sure our values match your own.

Our values can be summed up in one sentence. We are ‘Trusted to provide inclusive, safe, effective and compassionate care’. Throughout the recruitment process you will be asked to think about how you demonstrate these values and how they impact on your work. It doesn’t matter what role you do, whether it is patient facing or not, we are all working in the same way with our values at the core.

Disclosure and Barring Service (DBS) Checks

Many of the roles we advertise have a requirement for a DBS check to be carried out. If you are successful for a role and it requires a DBS check the Trust will carry out the initial check and subscription to the DBS Update Service, however successful candidates will be expected to cover the associated costs . Details of this will be sent to successful candidates in their offer letter.

Probationary Period

All new staff to the Trust will be subject to a standard 6 month probationary period, the details of which will duly follow in your contract of employment.

Equality, Diversity, and Inclusion

South Warwickshire University NHS Foundation Trust is committed to creating and sustaining a positive and inclusive working environment for all our employees. Our aim is to ensure that employees are equally valued and respected and that our organisation is representative of all members of society. We define diversity as valuing everyone as an individual – we value our employees, job applicants, students, patients and visitors as people. This is reflected within our values of being Inclusive, Safe, Effective, Compassionate and Trusted.

As part of our commitment to Equality, Diversity and Inclusion we encourage all applicants to complete a short survey. This can be accessed via the link below:

https://forms.office.com/e/ahWY3eAGM2

We appreciate you completing the survey.

Agile and Flexible Working

All our staff will have a work base. However the Trust operates as an Agile Working Team therefore staff may be working from home on a regular basis as required by the service. However, occasionally travel around Warwickshire and into your base will be required so access to your own transport would be helpful.

The Trust also welcome staff to work flexibly and we would welcome the conversation at interview regarding flexible working.

Staff Benefits

The Trust offer a wide range of additional benefits to staff. Anyone who joins us on a substantive basis can assess things such as the Lease Car Scheme, Electronics Scheme, Discounted Leisure and Travel, Cycle to work scheme amongst many others available.

Car Parking

The Trust currently have limited availability of car parking spaces, as such are operating a waiting list for new starters joining the organisation.

To keep up to date on our latest recruitment activity follow us on twitter @swftrecruit or look us up on Facebook (Recruitment - South Warwickshire NHS Foundation Trust).

Visa Sponsorship

The Trust will only consider sponsoring staff for certain roles, however this will be considered on a case by case basis in line with current legislation. As an employer we are unable to offer sponsorship to all roles in particular we cannot offer sponsorship for roles below Band 5.

Detailed job description and main responsibilities

The Locality Manager will work in close partnership with the ACOO, ACNO, General Manager, Finance, HR, AHP leads, Clinical leads, Quality leads, and Professional leads to ensure that services are developed and delivered in line with the commissioning intentions, Trust Strategy and OOH divisional plan.

No direct clinical caseload or clinical accountability; responsible for service quality and safety through governance, risk management, CQC compliance, and escalation in line with Trust policy

Optimise capacity and flow across community teams and pathways, minimising delays and improving continuity of care and outcomes

Lead locality-level service redesign programmes, ensuring alignment with wider divisional and transformation priorities.

Develop effective working relationships with local authority, primary care, voluntary sector and ICS partners to support integrated care pathways

Lead locality contributions to population health strategies, ensuring services address health inequalities and deliver measurable improvements in outcomes.

Champion a culture of inclusion, staff wellbeing, freedom to speak up, and continuous improvement, ensuring compliance with NHS People Promise.

Communication Skills and Working Relationships

Support the implementation of the Trust and Division communication strategies in relation to the Locality to promote and improve the services in line with the Trust’s objectives and nationally agreed initiatives

Communicating highly complex, sensitive information with appropriate professionals due to managing HR cases, completing investigations and liaising with patients who may have barriers to understanding.

Ensure that communications systems support the effective management of the Locality and ensure that staff views are actively sought.

Build relationships with other services across the locality, to enable joint up working and pathways.

Analytical and Judgement Skills

Analyses highly complex workforce, activity and performance datasets (ESR, Health Roster, EPR, BI dashboards), undertakes options appraisal and implements corrective actions to achieve KPI compliance

Lead implementation of digital solutions to improve patient pathways and operational efficiency, ensuring compliance with data governance standards

Planning and Organisational skills

Lead workforce planning for the locality, identifying skill mix needs, succession risks and recruitment strategies.

Accountable for ensuring the locality meets activity, workforce and quality performance indicators and for implementing corrective action plans where required

Freedom to Act

Works autonomously within broad professional and organisational policies, interpreting and implementing these to achieve locality objectives.

Holds delegated authority to make day-to-day operational decisions affecting service delivery, workforce deployment, and resource utilisation without direct supervision.

Escalates only highly complex or exceptional issues to the General Manager or Associate COO; otherwise, accountable for ensuring compliance with Trust and statutory frameworks.

Provides expert advice and guidance to senior leaders, influencing divisional and system-wide decisions

Management Responsibility

Provide appropriate managerial leadership in line with the Divisional management structure, which includes direct line management to their allocated professional leads.

Ensure working hours of staff under your responsibility are managed in order to maintain a healthy work/life balance and comply with the Working Time Directive.

Lead and coordinate the investigation and resolution of formal complaints within the locality, ensuring compliance with Trust policy, statutory requirements, and Duty of Candour. Produce high-quality written responses, identify root causes, and implement learning to prevent recurrence

Lead or contribute to complex incident investigations and service risk assessments, ensuring actions are implemented and learning is embedded

Contribute to locality quality & performance meetings, tracking actions to closure (e.g., for incidents, near misses, safety alerts).

To provide cover for the General Manager where required.

Where agreed with the General Manager, to take a Division wide lead on specific corporate issues relating to the services.

Represent the Division and be actively involved in Trust-wide teams/ Committees as directed by the General Manager.

Responsibility for Patient Care

Oversee the service delivery of service offers within the Locality.

Ensure the locality maintains continuous compliance with CQC standards and internal governance frameworks, escalating risks in line with Trust policy

Ensure flexible and imaginative feedback systems exist to receive user and carer views on the running of current services, as well as planning those for the future.

Ensure delivery of the Trust governance agenda for their locality, including Risk Management, Health and Safety and quality standards, through the development, implementation and review of governance systems to ensure a safe clinical and working environment.

Work closely with the Safeguarding Team to ensure the protection and support of vulnerable adults

Oversee statutory and mandatory training compliance for all staff groups in the locality, taking corrective action where required

Responsibility for Policy/Service Development

Responsible for policy implementation and co‑development for locality services; leads service redesign aligned to ICS priorities and Trust strategy

Support the management of the Locality development plans, including providing leadership for the development of business cases, service reviews and the delivery of service changes.

Ensure that all the Trust standards are maintained and monitored to improve the quality of care to all whom come into contact with services provided by South Warwickshire University NHS Foundation Trust.

Assist in the development of strategic and business planning objectives for the Locality, ensuring the involvement and commitment of key staff members to the process and promoting a modernisation culture in which staff are engaged and empowered to design services to improve outcomes, responsiveness and efficiency.

Responsibility for Financial and Physical Resources

Delegated budget management for the locality, accountable for CIP delivery and financial sustainability; authorises expenditure within standing financial instructions and procurement policy.

Support the General Manager in the Locality contribution to the Division’s participation in contract negotiations with commissioners.

Ensure that the Trust meets its targets, in particular ensuring that waiting and treatment targets are met. Identify potential problems and variances against agreed targets at the earliest opportunity and be instrumental in corrective action.

Ensure that all resource implications and changes in services within the Locality are clearly communicated to the General Manager.

Support the General Manager and Finance Manager in the negotiation and agreement of service budgets, appropriate delegation of functional budgets to Professional leads.

Manage the performance of the Locality to achieve effectiveness and efficiency targets including Cost Improvement Programmes.

Assist in the management of the performance of the Locality, its activity, staff, money, physical resources, against agreed negotiated activity targets.

Ensure the optimum management of the Trust’s resources in the Locality so that clinical staff can carry out their functions effectively.

Responsibility for Information Resources

Accountable for the accuracy, completeness and timeliness of internal/external performance reporting; ensures compliance with UK GDPR/Data Protection Act and Trust IG policies

The locality manager will oversee the development of patient electronic records (where applicable) and ensure that performance data is collected accurately.

Responsibility for Research and Development

Plan and oversee clinical and operational audits within the locality to monitor compliance with CQC standards, Trust policies, and national guidance. Ensure audit findings inform service improvement plans and are reported through governance structures.

Support research activity by facilitating data collection and service participation in approved studies, ensuring adherence to ethical and governance requirements

Physical Skills/Physical Effort

The postholder will be required to work in a flexible way and will include travel to and from meetings across the locality footprint and wider locations across Warwickshire when required.

This post involves agile working, dependent upon service need.

Mental effort

The locality manager will regularly make decisions in a rapidly changing environment, with multiple concurrent priorities and frequent interruptions.

The role requires sustained concentration when analysing performance data, developing strategy and advising senior leaders under tight timescales.

The workload is unpredictable; the locality manager will need to respond to emerging issues and changing service demands at short notice.

Emotional effort

The Locality manager will occasionally be required to engage with staff or service users in distressing situations, for example following incident investigations or serious adverse events.

The role includes supporting teams through emotional and challenging circumstances, such as organisational change, service disruptions, or bereavement.

The Locality manager will sometimes need to deliver unwelcome decisions (e.g., redundancy, re-deployment) or mediate emotionally charged conflicts.

Person specification

Qualifications

Essential criteria

Knowledge of health service management, including change management and workforce redesign, acquired through training and experience to master’s or equivalent level
Evidence of sustained personal and professional development

Desirable criteria

Registered Nurse / AHP

Experience

Essential criteria

Demonstrable capability and capacity for clinical service management in Community Services, including track record of staff management, financial management, performance management and change management.
Experience of analysing and interpreting information to identify and manage variances in performance and identifying solutions to deliver improvement.
Specific experience in managing multi-site pathways or the ability to demonstrate strong potential to manage multi-site pathways.
Familiar with current political, legal, and service developments and the impact these have on the delivery of healthcare in Community setting.
An understanding of the NHS national priorities and the ability to translate these into a strategic vision for the specialties within the Locality.
Experience of multi-professional and multiagency working.

Desirable criteria

Conversant with community nursing, in particular community nursing, urgent response and community hospitals.
Demonstrable experience in participation in audit and research.
Experience of designing/improving business systems and processes.

Skills

Essential criteria

Demonstrable success in delivering change and performance with and through your management and clinical teams, by engaging them in the strategic direction and delivery plans, establishing clear work priorities with them, delegating effectively, ensuring a capability to deliver, monitoring performance, and giving feedback.
Managing others – Directing and leading others to accomplish organisational goals and objectives.
Ability to lead and manage multiple projects, utilising large data sets, engaging stakeholders and galvanising team with change
Adopting a number of ways to gain support and influence diverse parties.
Excellent Negotiation skills
Strong written, oral and presentation skills
Committed to working collaboratively with internal and external stakeholders.
Political awareness
Effectively working and collaborating with others toward a common goal.
Team orientated to problem solving.
Capacity planning

Desirable criteria

Ability to think and plan strategically, tactically and creatively, and to prioritise work programs in the face of competing demands
Commercial Acumen

Personal Qualities

Essential criteria

Knows own strengths and limitations.
Understands own emotions and the impact of own behaviour on others.
Resilient in a range of complex and demanding situations
Transparent, honest and consistent.
First class interpersonal skills with ability to gain and sustain credibility with clinicians/managers.

Other

Essential criteria

Able to pass Occupational Health requirements.
Able to travel around Warwickshire when required
Able to work flexibly to meet the needs of the service.

IMPORTANT INFORMATION

Sometimes we get a lot of applications for our roles. On those occasions we might close the job early. If you don’t want to miss out we recommend submitting your application as early as possible.

The Trust use an Applicant Management System called TRAC which helps us manage the recruitment process. All communications regarding your application will come via TRAC (even if you applied via NHS Jobs).

Please check your TRAC account regularly and ensure your email is set up to accept messages so they don't go into your junk/spam folder.

We aim to shortlist all vacancies within 2 days of the vacancy closing, we will get back to all candidates ASAP.

Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address.

South Warwickshire University NHS Foundation Trust is an equal opportunities employer who is committed to Equality and Diversity and does not tolerate discrimination or harassment on the grounds of any protected characteristic as defined by the Equality Act 2010.

All South Warwickshire University NHS Foundation Trust sites are smoke free. We feel it’s a great way to help our patients, visitors and staff stay healthy.

The Trust is part of a ‘Foundation Group’ through a strategic alliance with Wye Valley NHS Trust, George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust. This partnership is great for the sustainability of all four organisations and allows us to share learning and maximise opportunities to ensure the delivery of high quality health and care services for our local populations.