Job summary
- Main area
- Mental Health
- Grade
- NHS AFC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 354-AB-21018
- Employer
- Sussex Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Mill View Hospital
- Town
- Hove
- Salary
- £24,937 - £26,598 pa
- Salary period
- Yearly
- Closing
- 21/12/2025 08:00
Employer heading
Health Care Support Worker
NHS AFC: Band 3
Come and join us
We’re looking for people who share our values of compassion, accountability and optimism to help us provide high quality care for the patients, carers, families and communities we serve. We specialise in NHS mental health and learning disability services and we’re proud to make a difference every day.
At SPFT we put people first. We’ll do everything possible to help you feel respected, valued and included. You’ll have opportunities to learn, grow and gain new experiences to support your career, with access to lifelong learning and professional development.
We actively promote flexible working and understand how important work life balance is, especially in healthcare. Whether it’s part time hours, hybrid working or flexible start and finish times, we’ll explore what works for you and the role.
We recognise that AI is becoming part of daily life and you may choose to use it to help prepare your application. We welcome innovation but ask that anything you submit reflects your own abilities, experience and voice. AI can support how you describe your skills and experience, but it should never replace your own words as we want to get to know you.
We’re shaping a workplace where ideas are encouraged, technology supports you and everyone has a voice in how we improve. If that sounds like the kind of organisation you want to be part of, we’d love to hear from you.
Job overview
We have a Clinical Support Worker Band 3 vacancy at the Haven, MillView Hospital. The Haven is a 24/7 unit providing and crisis assessment for service users who need this support. The service supports people that are medically fit and may have otherwise attended Accident and Emergency.
We aim to provide an effective, safe, and accessible alternative to A&E and provide timely crisis interventions for service users in the community.
The Haven is a 24-hour service and requires that staff work both day and night shifts. We aim to ensure that the roster is completed 2 months in advance to ensure our staff are aware on their shifts ahead of time to allow for a good work/life balance.
Main duties of the job
To work alongside, and support colleagues to ensure the safety of service users who are attending in crisis.
To offer a therapeutic opportunity either prior to assessment, or post assessment until they are ready to leave with an onward care plan.
To escalate any concerns to qualified staff
To engage patients in meaningful routine and group led activities.
To work with the multi-disciplinary team to establish and deliver a therapeutic programme of care for clients.
To undertake personal care duties for patients if this is needed
Working for our organisation
We are based in the city of Brighton and Hove; our trust provides both mental health throughout Sussex.
The city has excellent travel links and is easily commutable. It is a vibrant and exciting place to live and work.
Detailed job description and main responsibilities
Job responsibilities
To be a successful Urgent Support Worker in our team you will have
- Hold a UK valid Drivers licence.
- Excellent communication both written and verbal
- Experience in working with members of the public
- Experience working in a care setting
- Experience of working with mental illness
it would be advantageous if you have:
- Experience in working in the care setting
- Experience of working with mental illness
- You will offer a therapeutic intervention and direct care to clients attending in crisis under the guidance of the nurse in charge. These interventions will be based on an individuals needs and risks
Person specification
Qualifications
Essential criteria
- Good general education
- NVQ level 3 or equivalent experience
Knowledge/Experience
Essential criteria
- Experience of working with mental health needs in a paid or voluntary capacity
- Experience of working collaboratively i.e. with colleagues, wider teams, service users etc
- An understanding of confidentiality
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Lucy Sankar
- Job title
- Haven Team Lead
- Email address
- [email protected]
List jobs with Sussex Partnership NHS Foundation Trust in Nursing and Midwifery