Job overview

Core Support Worker

Redwood Glades, Hull

Starting salary £12.71ph
Rising to £12.91 after successful completion of probation, increasing to £13.45 after a further 12 months in post.

Make a difference every day with St Anne’s Community Services. Join our Extra Care Wellbeing Service at Redwood Glades and help people live independently, with dignity, choice and confidence.

You’ll provide responsive, person-centred support, answering alarms, carrying out welfare checks and responding calmly to emergencies and unexpected needs. From practical reassurance and personal care to encouraging community connections, your support will reflect what matters to each person.

You’ll also keep accurate records, work closely with colleagues and partner agencies, and contribute to building safety and security outside normal business hours.

We’re looking for a compassionate, reliable communicator who can prioritise competing demands, build respectful relationships and work independently and within a team. Understanding safeguarding and confidentiality, alongside a willingness to complete training and use electronic systems, is essential. Relevant care experience is desirable.

You must be able to work a rota including evenings, nights, weekends and bank holidays.

Help us deliver ‘A Life Not a Service’. Apply today.

Main duties of the job

To deliver the core and floating-support elements of the Extra Care Wellbeing Service at Redwood Glades, providing a responsive on-site service for people living within the scheme. The postholder will respond to emergencies, unplanned support needs, alarm activations and changes in wellbeing while promoting independence, choice, control and community participation.

The role supports the ‘A Life Not a Service’ approach through person-centred, strengths-based and outcome-focused practice. It also includes defined out-of-hours duties that contribute to the safety, security and effective operation of Redwood Glades.

Working for our organisation

St. Anne's wants to reward its employees for their hard work. Employee benefits include;

• New pay framework launched in 2025. Rewarding the dedication and work of staff across the charity. Potential increases after 6 months, 2.5 & 5 years. 
• Rising annual leave each year to a maximum of 33 days (including statutory holidays)
• 24 Hour Employee Assistance Programme
• Continuous opportunities for ongoing training and career development
• Cycle To Work scheme
• Refer A Friend recruitment initiative
• Flexible working opportunities (where applicable) upon successful completion of probation period
• Group Personal Pension Scheme
• Discounted income protection scheme
• Free car parking at most services
• Free life assurance cover