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Job summary

Main area
Maternity
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Part time - 30 hours per week
Job ref
249-7840049
Employer
Great Western Hospitals NHS Foundation Trust
Employer type
NHS
Site
Great Western Hospital
Town
Swindon
Salary
£28,392 - £31,157 per annum pro rata
Salary period
Yearly
Closing
12/04/2026 23:59

Employer heading

Great Western Hospitals NHS Foundation Trust logo

Maternity Support Worker (Band 4)

NHS AfC: Band 4

Great Western Hospitals NHS Foundation Trust is a unique organisation, serving as the sole integrated provider in the Bath and North East Somerset, Swindon, and Wiltshire system. Our scope extends beyond boundaries as we oversee adult community services in Swindon and provide acute care from the Great Western Hospital. 

Our 5,500 staff have 1.2m patient contacts a year, with 13,000 operations carried out in our Theatres, around 4,000 babies born, and our emergency attendances are now well over 100,000 per year. Those numbers only tell part of our story about what an exciting time it is to join Great Western Hospitals.

We are cultivating a culture that fosters our ambitions, prioritising equality, diversion, inclusion, wellbeing, and leadership. We aim to create an environment where every member of our team can truly thrive.

Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used, then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.

If we receive a high volume of applications, we may close adverts prior to the published closing date. Therefore, we advise you to complete and submit your application as soon as possible.

Job overview

 

To participate in delivering safe, effective, and compassionate care to patients within the community setting, contributing to a supportive and responsive maternity service.

The postholder will work as part of the community team to support women, families, and newborns, undertaking delegated clinical and non-clinical duties appropriate to their scope of practice.

Within the first 12 months of appointment, the postholder will commit to:

  • Undertaking and successfully completing the Diploma in Newborn Hearing Screening

  • Completing all required Trust training and competency frameworks

Main duties of the job

The Band 4 Community Maternity Support Worker will deliver safe, effective, and compassionate care to women and newborn babies within the community setting, working as part of the wider maternity multidisciplinary team.

The postholder will provide routine postnatal care under the delegation of a registered midwife, undertaking clinical tasks within their scope of practice. This includes newborn blood spot screening, newborn hearing screening, jaundice screening, maternal observations, maternal blood sampling (where trained and competent), and the provision of evidence-based infant feeding support.

The role involves working in partnership with women and families to promote health, wellbeing, and informed choice, while contributing to parent education and early parenting support.

The postholder will maintain accurate electronic and written records, work flexibly across community maternity services to meet service demand, and escalate safeguarding concerns promptly in line with Trust policy and statutory requirements.

The role requires a commitment to ongoing competency development and adherence to GWH STAR values, ensuring high standards of care delivery at all times.

Working for our organisation

At Great Western Hospitals NHS Foundation Trust (GWH), we are committed to delivering high-quality, compassionate care to the communities we serve. Our services span acute and community settings, with a strong focus on safety, learning, and continuous improvement.

Everything we do is underpinned by our STAR values:

  • Service – We put patients first and strive to provide the highest standards of care.

  • Teamwork – We work collaboratively, respecting and supporting one another to achieve the best outcomes.

  • Ambition – We continuously seek to improve and innovate in order to deliver excellence.

  • Respect – We value every individual, promoting dignity, inclusion, and professionalism in all interactions.

As part of Team GWH, you will be supported in your professional development, encouraged to contribute to service improvement, and empowered to deliver safe, personalised maternity care aligned with our organisational values.

Detailed job description and main responsibilities

The postholder will:

  • Provide routine postnatal care for women and their newborn babies within the community and maternity setting, in accordance with local and national guidelines.

  • Undertake delegated clinical tasks appropriate to Band 3 scope of practice, including:

    • Newborn blood spot screening

    • Newborn hearing screening- with supervision

    • Jaundice screening

    • Maternal observations and postnatal assessments as delegated

    • Obtaining maternal blood samples in line with Trust policy and procedural guidance

  • Deliver evidence-based infant feeding support, promoting breastfeeding and responsive feeding practices in line with national standards.

  • Participate in and support parent craft education, providing information and practical guidance to families.ng.

  • Maintain accurate, contemporaneous written and electronic patient records in accordance with Trust policy, professional standards, and data protection legislation.

  • Work flexibly across the maternity service to support service demand, providing care across community and other maternity teams as required.

  • Recognise, escalate, and document safeguarding concerns promptly and appropriately, reporting to the MDT in a robust and timely manner, and complying with all legal and statutory safeguarding requirements.

Person specification

Qualifications

Essential criteria
  • NVQ 3 in healthcare or equivalent Committed to within first 12 months undertaking trust training program including some private study, building a portfolio and completing competency framework
  • Has completed the Level 3 Diploma for Newborn Hearing screening or equivalent training
  • Training and /or competency in the following: 1) Patient vital sign observations 2) Venepuncture 3) Neonatal observations
  • Owner and Car driver
Desirable criteria
  • Training and /or competency in Blood glucose monitoring

Experience

Essential criteria
  • Significant and relevant work/social experience within a health care environment, which has utilised skills and knowledge that could be of benefit to the post
  • A basic understanding of the organization of midwifery care
  • Previous experience of working with Members of the public
Desirable criteria
  • Previous experience working within a childcare/women’s field

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderInvestors in People: GoldCare Leaver CovenantStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthArmed Forces Covenant

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Suzannah Payne
Job title
Community Matron
Email address
[email protected]
Telephone number
01793 604576
Additional information

Community band 7 team leaders - Tel: 01793 696769