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Job summary

Main area
Paediatrics
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week
Job ref
193-7686777UCG
Employer
Royal Berkshire NHS Foundation Trust
Employer type
NHS
Site
Royal Berkshire Hospital
Town
Reading
Salary
£24,937 - £26,598 per annum
Salary period
Yearly
Closing
05/01/2026 08:00

Employer heading

Royal Berkshire NHS Foundation Trust logo

Health Care Assistant

At the Royal Berkshire NHS Foundation Trust we put our patients at the heart of every element of health and care that we provide. The Trust works together as a community to deliver its vision which is “Working together to provide outstanding care for our community.”

Royal Berkshire Hospital are pleased to announce that following our CQC inspection we have been rated ‘Good’ with inspectors reporting that we have made significant improvements.  The Trust’s overall rating has also improved to ‘good’.  

We are Compassionate in our thoughts, words and actions

We are Aspirational and have a true desire to be dynamic and to innovate

We are Resourceful and responsible in the way we work and live

We are Excellent in our development, fairness and sharing best practice

At the Royal Berkshire NHS Foundation Trust, we value candidates who bring their unique personalities, skills, and experiences to the Trust. When completing your application, we encourage you to highlight your individual achievements and strengths, showing us how they align with the requirements outlined in the job description and person specification. While we recognise that some applicants may use AI tools during the process, please be mindful that AI-generated responses can often lack the personal detail and relevance needed to demonstrate your suitability for the role. AI generated content is discouraged by the Trust and may diminish the candidates chances of success.

Amazing things happen at the Royal Berkshire NHS Foundation Trust; delivered by amazing people so why don’t you come and join us.  We offer a range of learning and development for all employees may you be clinical or non-clinical.  

Job overview

We are looking for a caring, reliable, and enthusiastic Healthcare Assistant to join our Children’s Outpatients Clinic, supporting the delivery of high-quality, child-centred care in a fast-paced clinical environment.

The post holder will work as a key member of the multidisciplinary team, assisting nurses and clinicians in providing safe, compassionate care to infants, children, and young people attending a wide range of outpatient appointments. This role requires excellent communication skills, a calm and reassuring approach, and the ability to work effectively with children and families.

You will support clinical activity, help maintain a welcoming and safe environment, and contribute to the smooth running of busy clinics. The ideal candidate will be motivated, organised, and committed to delivering a positive experience for children and their families.

Main duties of the job

The Healthcare Assistant will work under the supervision of registered nurses and clinicians to support the delivery of high-quality, child-centred care within a busy Children’s Outpatients Clinic.

This role is ideal for a compassionate and organised individual who enjoys working with children and families and is committed to supporting high-quality outpatient care.

Working for our organisation

Diversity makes us interesting… Inclusion is what will make us outstanding.

Inequality exists and the journey to eliminate it is not easy. Every step we take will be a purposeful step forward to deliver a truly inclusive culture where all our people are enabled to deliver outstanding care, where background is no barrier, and where everyone can be their authentic self and we truly represent our patient community.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where possible. All applicants who have a disability and meet the minimum criteria for the post can opt for a guaranteed interview.

If you need additional help with your application please get in touch by calling the recruitment team on 0118 322 6997 

Our primary method of communication will be via email. However, if you would prefer to be contacted through a different method, please inform the recruitment team.

Detailed job description and main responsibilities

Key responsibilities include:

  • Assisting in the care of infants, children, and young people, ensuring their comfort, safety, and dignity at all times.

  • Supporting children and families during clinic visits by providing reassurance, clear communication, and age-appropriate interaction.

  • Undertaking and recording clinical observations such as height, weight, vital signs, and urinalysis in line with training and competency.

  • Preparing clinic rooms and equipment, ensuring areas are clean, well-stocked, and compliant with infection prevention and control standards.

  • Assisting nurses and clinicians with clinical procedures as required, within scope of practice.

  • Supporting the smooth running of clinics by helping manage patient flow, escorting patients, and prioritising tasks in a busy environment.

  • Maintaining accurate and timely documentation on electronic patient record systems.

  • Following safeguarding policies and escalating any concerns about a child’s welfare to the appropriate professional.

  • Working collaboratively with the multidisciplinary team, including nurses, doctors, and allied health professionals.

  • Adhering to Trust policies, professional standards, and maintaining confidentiality at all times.

  • Participating in training, supervision, and ongoing competency development.

Person specification

Qualifications

Essential criteria
  • Care Certificate
Desirable criteria
  • QCF Level 3 in Health or Health and Social Care

Experience

Essential criteria
  • Experience as HCA in acute hospital environment or equivalent setting
Desirable criteria
  • Good communication skills

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardApprenticeships logoNo smoking policyCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Disability confident employerStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Florence Nightingale FoundationNational Preceptorship for Nursing Quality Mark 2024

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

Candidates to be capped at 25 applications per 1WTE position to be recruited

Documents to download

Apply online now

Further details / informal visits contact

Name
Natasha Slatter
Job title
Ward Sister
Email address
[email protected]
Telephone number
01183227686