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Job summary

Main area
Trauma
Grade
Band 3
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Various full and part time hours available)
Job ref
100-ACS093-0426
Employer
Hywel Dda University Health Board
Employer type
NHS
Site
Glangwili General Hospital
Town
Carmarthen
Salary
£26,300 - £27,890 per annum pro rata
Salary period
Yearly
Closing
20/04/2026 23:59
Interview date
28/05/2026

Employer heading

Hywel Dda University Health Board logo

Nursing Support Worker (Teifi)

Band 3

Our Hywel Dda values reflect who we are and how we behave. We continuously work together to be the best we can be as we strive to develop and deliver excellent services, putting people at the heart of everything we do. Throughout our recruitment process you will be asked to think about how you would demonstrate these values in the way that you work with us.

If you are registered Health Care professional considering relocating to the Hywel Dda area in West Wales please don’t hesitate to contact our recruitment campaigns team directly via [email protected]

To keep up to date with our latest recruitment activity follow us on Facebook (Swyddi Hywel Dda Jobs), LinkedIn or on Twitter @SwyddiHDdaJobs

Hywel Dda University Health Board reserve the right to close vacancies after 24 hours if a large number of suitable applications are received. We encourage early applications to ensure consideration for a post.


The Agenda for Change Pay Award for 2026/27 is effective from 1st April 2026.

Please note successful applicants with a start date from 1st April onwards the salary will be as per the 2026/27 pay award. For further detail the pay circular is available via this link https://www.nhs.wales/files/pc-resources/afc-w-02-2026-pdf-pdf?ts=1773244958086

Job overview

We are looking for motivated and dynamic Nursing Support Workers to join our dedicated team on Teifi Ward, Glangwili General Hospital, Carmarthen.

Teifi Ward is a busy Trauma and Orthopaedic environment, caring for patients with a wide range of acute injuries and post-operative needs.

This is an exciting opportunity for individuals who are passionate about delivering high-quality, compassionate care and who thrive in a fast-paced clinical setting. The successful candidates will work closely with registered nurses and the wider multidisciplinary team to support the delivery of safe, effective, and patient-centred care.

You will play a key role in maintaining patient dignity, promoting independence, and ensuring a positive patient experience throughout their hospital stay.

We are looking for individuals with excellent communication skills, a caring and professional attitude, and a willingness to learn and develop within the role. 

Previous healthcare experience is desirable but not essential, as full training and support will be provided. In return, you will be supported by an experienced and approachable team, with opportunities for ongoing learning, development, and progression within the NHS.

Main duties of the job

There is an opportunity to learn new skills and gain further experience in caring for acutely unwell patients while developing professionally within a positive and challenging environment.  This role will require you to undertake delegated clinical observations and to communicate effectively within the multidisciplinary team.

The successful candidate will be involved in a range of essential patient care activities, including assisting with personal care, supporting patients with mobility and rehabilitation, monitoring and recording vital signs, and contributing to pressure area care and falls prevention strategies.

You will also support patients with nutrition and hydration, maintain a safe and clean clinical environment, and ensure accurate documentation of care provided.

You will be expected to work collaboratively with registered nurses, doctors, and therapy teams to deliver high-quality, patient-centred care, while promoting dignity, independence, and wellbeing at all times. 

This unit operates a variety of shift patterns to meet service requirements, including day and night rotations. 

Working for our organisation

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff, and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

  • Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
  • Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
  • Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
  • 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
  • Numerous mental health and learning disabilities services

Detailed job description and main responsibilities

Interviews to be held on 28/05/26

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Person specification

Qualifications and knowledge

Essential criteria
  • Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses
  • Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)
  • Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR).

Experience

Essential criteria
  • Experience of working within a relevant health or social care environment, providing direct patient care.
Desirable criteria
  • Experience of working with patient groups relevant to area of practice.
  • Experience of working within the NHS

Language skills

Desirable criteria
  • Welsh speaker (Level 1)

Employer certification / accreditation badges

Veteran AwareNo smoking policyCymraegDisability confident employerStep into healthCarer Confident (With Welsh translation)Defence Employer Recognition Scheme (ERS) - GoldCore principlesStonewall 2023 Bronze

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Welsh language skills are desirable

Documents to download

Apply online now

Further details / informal visits contact

Name
Patrick Barnett
Job title
Charge Nurse
Email address
[email protected]
Telephone number
02167 227750
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