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Job summary

Main area
Community
Grade
NHS AfC: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
432-HR867-26
Employer
East Suffolk and North Essex NHS Foundation Trust
Employer type
NHS
Site
Constantine House
Town
Ipswich
Salary
£25,272 per annum
Salary period
Yearly
Closing
04/10/2026 23:59
Interview date
12/10/2026

Employer heading

East Suffolk and North Essex NHS Foundation Trust logo

Administrative Support - Ipswich Community

NHS AfC: Band 2

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of  ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Job overview

An exciting opportunity has arisen within the Ipswich East & West Integrated Neighbourhood Teams (INT) on a full time permanent basis at 37.5 hours per week. We are looking for an experienced administrator who is passionate, committed, innovative, enthusiastic, and highly motivated to delivering high quality work.

The Ipswich East & west INT’s are based at Constantine House, providing an opportunity to work within a knowledgeable and experienced team. The team consists of district & community nurses, assistant practitioners, generic workers, occupational therapists, physiotherapists, and social care workers. The teams are led by a clinical & operational leads and overall managed by 2 INT managers.

Candidates should be flexible, motivated, and willing to work within a changing environment. We will provide support through in-service training and professional forums, mandatory training, 1:1 and personal development meetings. The ideal candidate would have experience in using Integra, supplychain, Excel and HealthRoster. We are committed to patient centred care in the right place, at the right time and provide a comprehensive supervision and training programme with career progression opportunities.

The service has a high profile within the Trust and thrives on innovation and challenge. It has taken a lead role in many developments, which are helping to shape the future of patient pathways within the local area.

Main duties of the job

  • Supply chain oversite for both integrated teams (tasks include: placing weekly orders, putting deliveries away, maintenance of stock cupboard, stock rotation etc).
  • Consistent provision of comprehensive and efficient secretarial/ administrative support.
  • To use your own initiative, managing, prioritising, planning and organising own time using extensive knowledge, skills and experience.
  • To be a ‘Team Player’ working in a way that encourages high performance from other staff, with the aim of maintaining optimum efficiency within the department.  To support other team members to deliver an efficient administrative/secretarial service.
  • To utilise the required technology/hospital systems / new technology or system (s) and support other team members to do so to deliver an efficient administrative/secretarial service.

Working for our organisation

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of almost 12,000 amazing colleagues providing care to approximately a million people. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (if applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. We offer a range of flexible working opportunities. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients. To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook. 

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you. 

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A 

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.  

Person specification

Qualifications

Essential criteria
  • GCSE grade 5/C or equivalent in English and Maths
Desirable criteria
  • NVQ level 2 in administration/secretarial or equivalent
  • AMSPAR
  • Medical terminology

Experience

Essential criteria
  • Previous office based administrative work
  • Working with members of the public
  • Working as part of a team
  • Use of Microsoft Office
Desirable criteria
  • Previous NHS admin experience

Knowledge

Essential criteria
  • Confidentiality and Data Protection
  • Customer service
Desirable criteria
  • NHS Knowledge of relevant work area

Employer certification / accreditation badges

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Hollie Rackham
Job title
Integrated Neighbourhood team manager
Email address
[email protected]
Telephone number
07753421500