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Job summary

Main area
Addictions
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week (Tuesdays - operate late clinic. May be placed on rota for late clinic.)
Job ref
333-D-AD-0630
Employer
Central and North West London NHS Foundation Trust
Employer type
NHS
Site
ARC Hounslow
Town
Hounslow
Salary
£33,262 - £36,027 per annum inc HCAS (pro rata if P/T)
Salary period
Yearly
Closing
29/09/2026 23:59

Employer heading

Central and North West London NHS Foundation Trust logo

Addictions Clinical & Assessment Support Worker

NHS AfC: Band 4

 

CNWL (Central and North West London NHS Foundation Trust) has almost 8,000 staff providing integrated healthcare to a third of London's population, Milton Keynes and areas beyond.  We involve service users, carers, the public, staff and partner organisations in the way that we are run. 

Our catchment area spans diverse communities, with over 100 first languages spoken. It contains areas of great affluence as well as areas of much deprivation.  We are committed to providing services that meet the needs of the people who use them, and we actively encourage involvement from local people who can help make a difference.  We’re proud of our diversity and we continue to undertake new initiatives to advance equality for LGBT+, BME and people with disabilities to promote good relations and understanding between our staff.

We are recognised locally, nationally and internationally for providing high quality, innovative healthcare. We aim to employ only the best people, and our experts are frequently called upon to contribute to national health strategy and policy, and many models of our care have been adapted for use in other countries.

We offer a generous relocation package (subject to eligibility assessment) and flexible working options, including bank assignments for most roles.  For more information on these and other benefits of working for us, see our   Benefits, Reward and Wellbeing page

Become part of our team. We care for you as much as you care for others.

CNWL NHS Foundation Trust are committed to safeguarding all children and vulnerable adults and expect all staff and volunteers to share this commitment. We follow safe recruitment practices to protect children and vulnerable adults.

Job overview

As an integral and highly valued member of the multi-disciplinary team, the Addictions Clinical   Support Worker will  be able to provide drug and alcohol assessments, brief interventions, prepare prescriptions  for printing and recording on FP10 records. Participating in the care planning, provision and evaluation of patients’ needs under the supervision of trained staff.

The clinical support worker will take a lead role in embedding recovery values within the service setting in which they work, alongside peer support workers from other agencies in Addictions and act as an ambassador of recovery for the Addictions Directorate with external agencies and partner organisations.

The clinical support worker will promote their role, through the provision of information and a range of Learning opportunities for the multidisciplinary teams and others across the Addictions Directorate.

To work under the supervision of line management .

As a core member of the multi-disciplinary team, the clinical support  worker will work with members of the MDT. The Addictions Clinical Support Worker will support service users  to engage in structured treatment and will  complete triage & assessments in a timely manner (e.g. liaising with the Alcohol Care Team at West Middlesex Hospital when referring patients to ARC Hounslow.)

Main duties of the job

  • The post holder will take a predominant role in providing duty and full comprehensive assessments to clients who are referred or present to the service.
  • To contribute in reviewing and processing all referrals presented to the ARC team via emails or self-referral.
  • To be able to assess and triage drug-using clients discharged from hospital , applying the precepts of harm minimisation and provide support to the clinical team in bridging treatment gaps in the community.
  • To use agreed and established Outcome Monitoring Tools (e.g. TOPS, CRFs etc.) and any other relevant quality measures.
  • To use motivational interviewing, relapse management and other evidence-based interventions.
  • To ensure full risk assessment and risk management is delivered effectively, under supervision.
  • To ensure the highest quality of service is delivered by following local and national quality and performance standards, guidance, protocols, procedures and practice guidelines.
  • To ensuring that all work is performed in accordance with Trust policies and procedures, including the Serious Incident policy.
  • To prepare, print and log prescriptions for the team under the supervision under supervision of the clinical team. 

Working for our organisation

The Addictions Directorate with CNWL Foundation Trust is a large, well-established provider which offers a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London. We also run Smoking Cessation Services, a National Gambling Service and a Club Drug Clinic.

Our substance use services are dedicated to helping reduce the harm caused by substance misuse dependency; helping people overcome their dependency on substances and helping clients and their families rebuild their lives and enable recovery. We are committed to working in partnership with other providers and service users in local systems of treatment and recovery.

CNWL is committed to providing high quality, evidence-based treatment options and is a learning organisation which promotes staff competence and training and values clinical governance, audit and research. We are linked with Imperial College, University of London, University College London and numerous other local universities and are committed to evaluating our services and developing new and innovative approaches.

 The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.

 

 

Detailed job description and main responsibilities

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. “Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."

As such, if you don’t meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

 

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK

 

MAIN DUTIES AND RESPONSIBILITIES

  • The postholder will take a predominant role in providing duty and full comprehensive assessments to clients who are referred or present to the service.
  • To contribute in reviewing and processing all referrals presented to the ARC team via emails or self-referral.
  • To be able to assess and triage drug-using clients discharged from hospital , applying the precepts of harm minimisation and provide support to the clinical team in bridging treatment gaps in the community.
  • To use agreed and established Outcome Monitoring Tools (e.g. TOPS, CRFs etc.) and any other relevant quality measures.
  • To use motivational interviewing, relapse management and other evidence-based interventions.
  • To ensure full risk assessment and risk management is delivered effectively, under supervision.
  • To ensure the highest quality of service is delivered by following local and national quality and performance standards, guidance, protocols, procedures and practice guidelines.
  • To ensuring that all work is performed in accordance with Trust policies and procedures, including the Serious Incident policy.
  • To prepare, print and log prescriptions for the team under the supervision under supervision of the clinical team. 

Person specification

Education and Qualifications

Essential criteria
  • • NVQ Level 3 in Health and Social Care
  • • Basic Level 2- English and Maths
  • • Commitment to obtain underpinning knowledge through work based learning and mandatory training
Desirable criteria
  • • Accredited certificate in Life Coaching
  • • Any specific training in Dual diagnosis
  • • Completion of courses that are DANOS compliant
  • • Motivational Interviewing

Experience

Essential criteria
  • • Experience of working with people with substance use issues.
  • • Experience of working within Mental Health and/or addictions setting.
  • • Experience of supporting with the development of individual care plans for managing recovery
  • • Experience of working within a team.
  • • Experience of working with a multi-cultural environment.
Desirable criteria
  • • Group work
  • • Voluntary experience in the field of addictions and/or mental health

Skills and knowledge

Essential criteria
  • • Ability to demonstrate knowledge of treatment pathways in addictions.
  • • Evidence of good interpersonal skills and an ability to form good relationships with service users and carers
  • • Effective listening skills.
  • • Ability to communicate on all levels and to a broad scope of individuals, both internally and externally to the Addictions Services.
Desirable criteria
  • • Knowledge of basic food hygiene
  • • Awareness of local services

Attitudes, aptitudes, personal characteristics

Essential criteria
  • Ability to interact with staff from all disciplines.
  • Ability to demonstrate empathy, compassion and patience.
  • Ability to be non-judgemental
  • Attention to detail with tasks
  • Understanding of issues arising from experiencing ill health related to substance use.
  • Ability to work unsupervised in a range of settings
  • Sensitive understanding of diversity issues and an ability to promote anti-discriminatory practice/ equal opportunities
  • Good organisational skills
  • Effective team player
Desirable criteria
  • • Ability to speak other languages

Employer certification / accreditation badges

Trust IDWe are a Living Wage EmployerEmployers for CarersPurple SpaceHealthy Workplace - Excellence 2018Veteran AwareNo smoking policyMenopause Friendly EmployerDefence Employer Recognition Scheme (ERS) - BronzeNational Autistic SocietyDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.AccessAbleStonewall Gold 2022Step into healthCarer Confident -AccomplishedNHS Rainbow Badge - BronzeArmed Forces CovenantStonewall Gold 2024Working Chance - unlocking women's potentialProud Employer

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Muhammad Bhonoah
Job title
Team coordinator
Email address
[email protected]
Telephone number
01895 488 675
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