Job overview

Urgent Care: Liaison and Diversion services

Band 8a

Full-time substantive post working across Coventry & Warwickshire.

An exciting opportunity has arisen in the Coventry and Warwickshire Partnership Trust for Service Manager for Liaison and Diversion (LiDi) services across Coventry and North and South Warwickshire in the criminal justice pathway.

The post holder will be a key member of the management team, who will be responsible for providing clinical and operational leadership and the overall planning, management and delivery of services within their  the criminal justice pathway.

The role of each of the Service Manager is to help systematically improve and enhance the effectiveness, operational and quality and safety of care provided within LiDi with the aim and ambition of these becoming among the best in the country.

The post holder will work in conjunction with the Head of Service and Professional Leadership to lead the provision of efficient, effective and high quality professional and well, co-ordinated services which meet all statutory, regulatory and NHS requirements ensuring alignment with the contracted activities of the Trust.

The post holder will contribute to the wider acute service management team providing cross cover when required.

Main duties of the job

You will need to demonstrate the aptitude to be an optimistic, resilient and visible leader, who can identify and harness the opportunities for cycles of change that enable sustainable transformation and deliver quality coproduced services which are responsive to the needs and circumstances of people supported by our services

You’ll work within operational leadership while supporting Quality and Safety in the development and implementation of systems, structures, and processes to promote high-quality clinical services that make a real difference. 

·       Have specialist Knowledge of the range of clinical pathways for support for people supported by LiDi. 

·       An awareness of recent changes and current issues in mental health service and criminal justice  provision.

·       Contribute to complex case work embedded in evidence-based practice

·       Provide clinical advice to colleagues within urgent care services and external agencies.

·       Oversee and contribute to expert clinical practice as a professional lead.

·       Influence professional standards through evaluation and monitoring.

·       Support changes in practice and service delivery through role modelling and leadership.

Working for our organisation

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put ‘people at our heart’; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities. 

These include:

·       generous annual leave entitlement which increases during your time with us

·       excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more.

·       salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more.

·       discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes

·       wellbeing support, including an in-house counselling service, external helpline and more.

·       staff networks and support groups.

We’re always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.