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Job summary

Main area
Community Technician
Grade
Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (N/A)
Job ref
839-7406581-MP
Employer
Norfolk Community Health and Care NHS Trust
Employer type
NHS
Site
NCH Community Hospital
Town
Norwich
Salary
£24,465 pa
Salary period
Yearly
Closing
13/09/2025 23:59
Interview date
22/09/2025

Employer heading

NHS

Community Technician

Band 2

NCH&C is proud to be the first standalone NHS community trust in the UK to achieve an ‘Outstanding’ rating from the Care Quality Commission (CQC). Our focus is on continually improving the quality of care we offer to local people and on improving access to that care, helping people to move seamlessly from one service to another. Praising NCH&C’s “compassionate, inclusive and effective leadership at all levels”, the CQC observed that our staff are well supported to make positive changes and innovations.

Norfolk Community Health & Care NHS Trust is committed to continuing to create a modern and inclusive work environment. As part of this commitment we actively promote flexible working opportunities where possible, to meet the needs and wishes of our workforce to maintain and improve their wellbeing. The trust offers a range of flexibility, including flexible working patterns, and we would encourage you to discuss this with the recruiting manager before or during the application process if this would interest you.

We welcome applications from people who share our values and can help us deliver outstanding care in our local community.

Before applying for this vacancy, please make sure you’re familiar with ongoing GOV.uk sponsorship eligibility criteria which will impact the organisations ability to provide sponsorship, whether this is currently or in the future.

 Specifically for band 3 roles within healthcare please be aware of the salary threshold required for a certificate of sponsorship to be granted, and that unfortunately overseas applicants who are new to care will not reach the minimum salary threshold to obtain a certificate of sponsorship and therefore your application will be withdrawn.

 

Job overview

To be responsible for carrying out venepuncture, capillary blood sampling, observations and ECGs for patients in their own homes, care homes, the travelling community, community hospitals and/or in clinics. This will provide support in the delivery of the community service to patients within the community.
The post holder will also order and restock stores for their team.

Main duties of the job

Collection of blood samples from patients in accordance with agreed procedures.

To ensure samples taken from patients are correctly identified by using the labels provided on the ICE forms, or clearly writing on the label in line with requesting services guidelines as appropriate.

To take temperature, pulse and blood pressure readings in accordance with agreed procedures.

To take electrocardiogram (ECG) readings in accordance with agreed procedures.

To work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.

Working for our organisation

Find out more about working for our organisation here: 

https://heyzine.com/flip-book/2565ae62eb.html

 

Please note, the selection processes at Norfolk Community Health and Care NHS Trust are in place to ensure we recruit candidates with the right values and skills, please be advised that the use of AI in applications are monitored. We remain watchful of candidates who misuse these tools to generate an application that doesn’t accurately reflect their skills.

Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.

Detailed job description and main responsibilities

Undertake phlebotomy training and apply competency based treatment techniques (i.e. Venepuncture, Near patient testing) following request from qualified practitioner.

Undertake technician training (no interpretation required) to obtain pulse, temperature, blood pressure and ECG readings

To maintain confidentiality and dignity at all times.

Ensure patient held records are completed for each visit, and that SystmOne inputting is completed on a daily basis.

Be responsible for ensuring equipment is used safely, following relevant training, and that it is maintained appropriately.

To contribute to health promotion initiatives.

Demonstrate an awareness and understanding of consent, and gain consent as appropriate following organisational policies.

Will be exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control policies

Demonstrate dexterity and coordination when undertaking treatment of patients where accuracy is important, e.g. venepuncture.

Communicate with patients/carers by exchanging factual information, reassurance, tact and empathy.

Person specification

Other

Essential criteria
  • Must hold full and valid driving licence and have access to a vehicle in order to travel to patients, clinics, base and meetings as required

Qualifications

Essential criteria
  • GCSEs Band 4 or equivalent in English, Maths and Science or equivalent evidence of ability to study and undertake phlebotomy training
Desirable criteria
  • Phlebotomy experience training

Experience

Essential criteria
  • Experience of dealing face to face with members of the public
Desirable criteria
  • Experience of working within a care setting
  • Experience in a Pathology Department
  • Administrative experience

Skills, Abilities and Knowledge

Essential criteria
  • Ability to work effectively within a team and also independently
  • Highly motivated
  • Able to provide high standards of care
  • Tact, diplomacy, empathy and sensitivity
  • Ability to use own initiative
  • Good observational and reporting skills
  • Able to work flexibly to meet the patient and service needs
  • Be able to kneel, bend and stoop, and work in cramped environments
  • Have basic IT and standard keyboard skills
Desirable criteria
  • Knowledge of SystmOne
  • Aware of issues in community and health care

Personal and People and Development

Essential criteria
  • Ability to manage stressful situations
  • Be a team player
  • Responds positively to change

Personal Attributes / Behaviours (linked to the Trust’s Behaviour Framework)

Essential criteria
  • Able to identify with the Trust’s commitment to safeguarding and promoting the welfare of children and young people
  • Able to prioritise

Employer certification / accreditation badges

Carers Friendly Tick award EmployersSunflower Hidden DisabilitiesApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderMindful employer.  Being positive about mental health.Care quality commission - OutstandingStep into healthArmed Forces Covenant Bronze AwardArmed Forces Covenant

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ellie Barrett
Job title
Clinical Operations Manager
Email address
[email protected]
Telephone number
07776682873