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Job summary

Main area
Adult Community Mental Health - Knowsley
Band 3
Full time - 37.5 hours per week (A combination of early shifts (7-2.30) afternoon shifts (1.30 - 9pm) and night shifts (20.37 - 07.20))
Job ref
Mersey Care NHS Foundation Trust
Employer type
Yew Trees Day Centre
£20,330 - £21,777 per annum
Salary period
08/08/2022 23:59
Interview date

Employer heading

Mersey Care NHS Foundation Trust logo

COVID-19 Vacancy Support, Time and Recovery (STR) Worker

Band 3


Job overview

An exciting opportunity has arisen for a Full Time Band 3 Community Support, Time and Recovery (STR) Worker to work within the Huyton Core and Cluster mental health rehabilitation service . 

 Huyton Core and Cluster is a short term mental health rehabilitation service for service users with moderate to severe mental health illnesses. The site comprises of four houses owned by a Housing Trust which can accommodate up to four female and twelve male residents in single sex accommodation. Referrals are welcomed from mental health professionals for service users who have identified rehabilitation needs for example, a need to develop skills for independent living.

 Huyton Core staff team operate a 24 hour support service to meet the rehabilitation needs of residents on site. The team comprises of qualified nurses, support time recovery workers and an occupational therapist. The Y

The team is managed by a clinical team manager and a deputy manager who is also the lead occupational therapist for the service.

The team currently operates on 1 qualified band 5 nurse and 2 x band 3 support time recovery workers during the hours of 7am – 9pm and the night shift is covered by 2 x band 3 support time recovery workers (no qualified staff).

Main duties of the job

The post holder will work to assist with the continuity of care for service users within the appropriate care setting. The post holder will work from the community environment.

The post holder will provide Support, give Time to an allocated group of service users and aim to promote Recovery predominantly within the community environment

The post holder will be expected to participate in a 24hr roster system 7 Days a week, on a rotational basis as and when the service demands. 


Working for our organisation

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 11 million people.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Detailed job description and main responsibilities

Under the direction of the Qualified Practitioner, participate in the delivery of planned care for service users resining within the houses on site. 

The post holder will undertake a range of duties which include:-

Facilitate and support the development of appropriate personal care

Facilitate and support self help, communication and social skills acquisition

Assist and promote independence with activities of daily living

Facilitate a service users recovery by assisting them to participate in social, vocational, recreational and leisure activities within the appropriate setting

Promote social inclusion through developing opportunities in areas such as employment, volunteering and education.

Participate in the implementation of specific programmes of care or therapy to develop and enhance socially appropriate adaptive behaviours under the supervision of qualified staff

Participate in regular supervision, engage in reflective practice and be committed to continued development

Provide information to enable the effectiveness of care to be evaluated.

Ensure appropriate records are maintained under the direction of the qualified practitioner.

Contribute to the involvement of Service Users, and carers/relatives in the delivery of care

Provide reassurance and support to service users and carers/family

Work collaboratively within the Care team to ensure that Service Users needs are met

Recognise and respond appropriately to urgent and emergency situations

Contribute to the development of services

Contribute to the effective and efficient use of resources

Help to identify early signs of relapse as described within the care plan and alert the appropriate staff involved in the service users care.

Understand and adhere to Trust policies, procedures and clinical guidelines

Report any concern regarding Service User care to the Qualified Practitioner

Contribute to service improvement initiatives to enhance quality of Service User care

Participate in Service User and public involvement activities

Support individuals equality, diversity and rights

Participate in Serious Untoward Incident investigations/reviews as required

Person specification


Essential criteria
  • NVQ 3 or equivalent level of experience within a care setting


Essential criteria
  • Ability to function effectively as a team member.
  • Experience of working with persons within the appropriate care setting and their carers.
  • An understanding of the organisation of nursing care
  • Basic understanding of NHS issues


Essential criteria
  • Continuous Improvement
  • Accountability
  • Respectfulness
  • Enthusiasm
  • Support
  • High professional standards
  • Responsive to service users
  • Engaging leadership style
  • Strong customer service belief
  • Transparency and honesty
  • Discreet
  • Change oriented


Essential criteria
  • Ability to communicate and engage with Service Users.
  • Able to present factual information and refer questions to others where appropriate
  • Able to deal with sensitive issues with tact and diplomacy
  • Ability to develop effective interpersonal relationships with colleagues in the health care setting
  • Ability to work alone in a range of community environment

Employer certification / accreditation badges

Armed Forces CovenantVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - GoodArmed Forces Covenant (Silver Award)CTP The Ministry of Defence partnering with Right ManagementStep into health

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Catherine Fisher
Job title
Deputy Team Manager
Email address
Telephone number
0151 449 1658
Additional information